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914World.com _ 914World Garage _ F*cking Vendors
Posted by: seanery Aug 10 2004, 11:55 AM
I ordered my P/C along with Pushrod tubes & Seals and waited and waited and waited. Well I filed a complaint with PayPal and that made them ship the P/C. But they didn't send the Pushrod tubes and seals.
We've been emailing a bit, basically me telling them I wanted my parts and them replying that they were dropshipped. Whatever....
Here's a snippet of the last email that "hopefully" will get the parts to me...
We require our customers to call or give me your phone number. We get 500 emails a day and our staff is dedicated to sales. Problems are handled by phone.
I require my vendors to send me the parts that I paid for over a month ago.
we all have requirements.
He must not have liked that response, but they did call me. He found my # somewhere and called. Maybe being a smartass is a good thing
Posted by: Pnambic Aug 10 2004, 12:08 PM
Awww, Sean, since when have you been a smartass? 
Posted by: itsa914 Aug 10 2004, 12:10 PM
You sure your name isn't Guido
Posted by: Dave_Darling Aug 10 2004, 03:18 PM
Jeez... I sure hope that wasn't us!! 
It would disturb me greatly if things had deteriorated that far with the Bird.
--DD
Posted by: seanery Aug 10 2004, 03:34 PM
Negative. No one here.
German Parts Wholesale.
Posted by: Eric_Ciampa Aug 10 2004, 03:43 PM
I don't understand why customer service is so hard for some people/buisnesses 
That sucks. that is one negative thing about the internet, you can't walk down their and throughly explain the problem 
Posted by: Dave_Darling Aug 10 2004, 04:53 PM
Damn, GPR is one of the Good Guys!! I think this is the first time I've ever heard anyone say something less than etirely positive about them.
--DD
Posted by: seanery Aug 10 2004, 05:04 PM
not GPR!
German Parts WHOLESALE
GPR is fine
This company basically sells it cheap because they don't stock ANYTHING! It's all dropshipped, so they have no overhead. You know what they say "You get what you pay for!" well I got no customer service, which is why they were so cheap 
Posted by: Steve Aug 10 2004, 06:22 PM
I just ordered two parts for my 9 eleben off the bird site.
I was very impressed with the on line ordering process.
I was more impressed that the parts were cheaper than Performance products or Stoddard.
Steve
Posted by: campbellcj Aug 10 2004, 10:38 PM
FWIW, unfortunately that is about how most of my last (and I mean last) few Bird orders transpired. No need or desire to rant at this point, but suffice it to say that if you need your parts in a hurry, take care who you order from and be sure you get a ship date commitment at order time. And may god help you if you ever need a return/refund.
Posted by: grantsfo Aug 10 2004, 10:46 PM
Are you talking Southern California Sea Bird? I have had nothing but good expereinces with them. Hope things arent changing?
Posted by: 9146986 Aug 11 2004, 07:25 AM
Reading between the lines, I'm guessing that having someone you can call to find out about your order, and maybe technical advice if you need it, is worth a few extra dollars? So if you don't mind saying, how much did you spend and save?
Inquiring minds want to know!
PK
Posted by: ! Aug 11 2004, 08:46 AM
Never heard of GP Wholesale......
Dave at GPR found me the 356 C torsion bars I was hunting for...hopefully they will be the "right" ones..... 
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