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914World.com _ 914World Garage _ USA vs Euro Tail Light Lenses Giveaway

Posted by: Catherine at AutoAtlanta Apr 27 2016, 04:10 PM

We are pleased to announce that after a long awaited arrival, the Euro 914 Tail Light Lenses are finally here! We would like you all to know that we heard the feedback from the first run loud and clear. Please consider this second run a symbol of our deep desire to give our fellow 914 enthusiasts better products that they’d be proud of! With the expert help of our German engineer Juergen and 18 months of meticulous testing and re-testing , we have perfected them significantly. They are tougher, much more consistent, and they fit perfectly. We should know, we hand fit each pair before shipping them out! They could not be any closer to the original Hella, we did side by side comparisons at each stage of the creation of these vibrant works of art.

To celebrate the arrival of our colorful new Euro 914 Tail Light Lenses, the team at AutoAtlanta would like to give away a set of the perfect 914 Tail Light Lenses to a faithful member of the 914 community. Whether they are the red/clear USA lenses or our new amber/red/clear Euro lenses. Heres is all you need to do to participate!
Step 1: Go to our Facebook page, www.facebook.com/AutomobileAtlanta, and “Like” us!
Step 2: Vote in our poll, “Red vs Euro 914 Tail Light Lenses”
Step 3: Comment with your name on this post

When we get 100 likes on our poll, we will choose one random winner through www.random.org! The winner will be randomly drawn from the participants of the poll.
When we get 500 likes on our poll, we will choose a second random winner through www.random.org! That winner will also be drawn randomly from the poll participants.

That’s all you have to do! Good Luck!

This poll will remain open until Friday, May 6th, 12:00 PM Eastern Time.Attached Image Attached Image

Posted by: sb914 Apr 27 2016, 05:02 PM

Good luck with that!

Posted by: ConeDodger Apr 27 2016, 05:08 PM

What are you wearing Jake at State Farm?? evilgrin.gif

Posted by: 396 Apr 27 2016, 05:27 PM

Actually its another form of marketing 101. The more " likes " you have, it like your promoting the vendors products.
I might be wrong, but after years in marketing and sales...I can read the overall objective.
It's just my small brain thinking out loud.

Posted by: Larmo63 Apr 27 2016, 05:27 PM

Khakis?…………….

Posted by: bandjoey Apr 27 2016, 05:30 PM

other reports here that the lens are a perfect fit. i'll vote for a chance. it costs less than a lottery ticket.. Bill Andrews done

Posted by: pete000 Apr 27 2016, 05:43 PM

Who says you can't buy positive feedback !

Posted by: SirAndy Apr 27 2016, 05:53 PM

QUOTE(pete000 @ Apr 27 2016, 04:43 PM) *
Who says you can't buy positive feedback !

Now you tell me ...
headbang.gif

Posted by: Mike Bellis Apr 27 2016, 06:35 PM

I have a set from the last group buy. They don't fit as well as my Hella lenses... dry.gif

Posted by: mepstein Apr 27 2016, 07:01 PM

I guess if your not going to provide good customer service you can always trick people into "liking" your company

Posted by: The Cabinetmaker Apr 27 2016, 07:12 PM

Catherine, let's cut to the chase. Find a new job! Your not going to do well here. If AA was the only 914 parts vendor, I would sell my car after 43 years of ownership. Never purchased an aa part, and never will. Better grow some tough skin quick.

Posted by: Puebloswatcop Apr 27 2016, 07:24 PM

I have never had any problem with any purchases or customer service at AA. So I guess I am not sure what all the problems are about. As for fit of these lenses I am willing to give them a shot, need 2 sets because I am working on a his and hers set of 914's. smash.gif

Posted by: bigkensteele Apr 27 2016, 07:33 PM

I wonder if they would let me return the stromberg.gif s that I bought in the last group buy for the new and improved version... idea.gif






av-943.gif ar15.gif stirthepot.gif popcorn[1].gif

Posted by: rick 918-S Apr 27 2016, 07:42 PM

I want to try a set but I don't face book. dry.gif I'm not allowed. slap.gif Is the Juergen listed in the post our Juergen on this forum?

Posted by: SirAndy Apr 27 2016, 08:53 PM

QUOTE(rick 918-S @ Apr 27 2016, 06:42 PM) *
Is the Juergen listed in the post our Juergen on this forum?

We have a Jürgen?
confused24.gif

Posted by: Kansas 914 Apr 27 2016, 09:01 PM

Does the Euro lens have a Hella logo on it or is it the AUATL logo?

Attached Image

Posted by: Mike Bellis Apr 27 2016, 09:16 PM

QUOTE(Puebloswatcop @ Apr 27 2016, 06:24 PM) *

I have never had any problem with any purchases or customer service at AA. So I guess I am not sure what all the problems are about. As for fit of these lenses I am willing to give them a shot, need 2 sets because I am working on a his and hers set of 914's. smash.gif

On the last lens group buy, AA shipped me a 928 wheel but no lenses. A shitty 928 wheel. I had to call them and they shipped out lenses and took back the wheel.

Posted by: toolguy Apr 27 2016, 09:24 PM

QUOTE(bigkensteele @ Apr 27 2016, 06:33 PM) *

I wonder if they would let me return the stromberg.gif s that I bought in the last group buy for the new and improved version... idea.gif


Catherine. . this would be the path of a stand up seller. . Offering an exchange program, at no cost, would go along way in customer relations. . not trying to buy votes. .









Posted by: Rob-O Apr 27 2016, 09:48 PM

I'll wait to see how these look and fit from the guinea pigs before I decide on a set of these. Almost pulled the trigger on the first set, so I (and I'm sure a ton of other potential buyers) are a little gun shy this time around.

Posted by: rgalla9146 Apr 27 2016, 09:50 PM

Catherine are you related to George ?

Posted by: bandjoey Apr 27 2016, 09:55 PM

http://www.914world.com/bbs2/index.php?showtopic=283154


Posted by: Coondog Apr 27 2016, 10:10 PM

I have ordered small items from AA in the past without any issues and I understand there prices can be high compared to other vendors. But compared to Rich at High Performance House, AA is a deal when it comes to after market 914 parts.

As for the lens I will put my hat in the ring for a free set of Euros if I win I will put one side on and look for a difference. Don't get that people are complaining about free but I do agree a exchange for ill fitting lens would be nice.

And Catherine keep up the good work, learning a trade no matter the industry beats standing in the welfare line...... dry.gif

Posted by: era vulgaris Apr 27 2016, 11:46 PM

Not my chair not my problem.
https://m.youtube.com/watch?v=O4ufkppI5Mk

Posted by: porschetub Apr 28 2016, 12:47 AM

QUOTE(rgalla9146 @ Apr 28 2016, 03:50 PM) *

Catherine are you related to George ?

Oh dear????

Posted by: db9146 Apr 28 2016, 06:44 AM

Waiting for consensus of feedback.

Posted by: Optimusglen Apr 28 2016, 07:17 AM

I'll bite, Glen Cordle.

Posted by: PanelBilly Apr 28 2016, 07:54 AM

I could use a set

Posted by: stevegm Apr 28 2016, 07:57 AM

I'm in. Steve Martin. I could use a set. And they look pretty good. It seems like a good way to build social media currency.

Posted by: rhodyguy Apr 28 2016, 07:58 AM

No thank you.

How is it there's no mention of this swell offer at club?


Posted by: bowzer Apr 28 2016, 08:24 AM

QUOTE(toolguy @ Apr 27 2016, 08:24 PM) *

QUOTE(bigkensteele @ Apr 27 2016, 06:33 PM) *

I wonder if they would let me return the stromberg.gif s that I bought in the last group buy for the new and improved version... idea.gif


Catherine. . this would be the path of a stand up seller. . Offering an exchange program, at no cost, would go along way in customer relations. . not trying to buy votes. .

watch the shipping be $85.00 like when i bought some chrome wheel rings and they charged me that amount,tried to argue it with them,no luck.never again

Posted by: rhodyguy Apr 28 2016, 08:35 AM

Another happy customer.

Posted by: Catherine at AutoAtlanta Apr 28 2016, 08:42 AM

Thank you!

Posted by: 396 Apr 28 2016, 08:52 AM

QUOTE(toolguy @ Apr 27 2016, 08:24 PM) *

QUOTE(bigkensteele @ Apr 27 2016, 06:33 PM) *

I wonder if they would let me return the stromberg.gif s that I bought in the last group buy for the new and improved version... idea.gif


Catherine. . this would be the path of a stand up seller. . Offering an exchange program, at no cost, would go along way in customer relations. . not trying to buy votes. .


Exchange Program- excellent idea, but that's too easy.

My OT experience with this company. 26 years ago I called on a 916 trans part. Never got a good answer, so I asked the sales person if they can send me a catalog. He mentioned, it will cost you x dollars. That was the last time I called and attempted to do business with them.
Just my .02

Posted by: rhodyguy Apr 28 2016, 08:57 AM

Then you wind up with a gazillion FB updates/status changes in your inbox. Daily. No thank you.

Posted by: Catherine at AutoAtlanta Apr 28 2016, 09:02 AM


There are more young people and women working at Auto Atlanta in the past year than ever, many of them had not experienced the wrath of the bitter portion of the members of this club before. This forum and community is world famous for it and now we see why. Of course there are many exceptions. We want to be a part of this forum and hope to be treated with respect and be assured we will treat you respectfully. Let the past be the past, let us make it better, at least let us try. For those of you in kind spirits, Thank you!


ConeDodger No, real people who come to work at Auto Atlanta every day and try to do better.


Mike Bellis they do not fit as well as the Hella lenses because they are not the Hella lenses.Sorry to have disappointed!

mepstein Thank you for the wonderful dose of bitterness, I will relay the message to the rest of the team.


rgalla9146 Catherine of Auto Atlanta is a cumulative summary of the women on the Auto Atlanta team and their desire to engage with the 914 community.

db9146- we have every intention of giving out lenses, enter the drawing and you could very well win them! Good luck!

bandjoey - Thank you, the photos are beautiful!

Puebloswatcop- Thank you for the positivity.

rick 918-S – pm me your name and we will make an exception for you so you can enter

scotty boy – Thank you.

Kansas 914- great question, the lenses display “AUATL”

toolguy – we just got them, there is no telling what the future holds but thank you for the idea, you will be the first to know if we decide to do it

Rob-O – We understand, pm me your information and we will see what we can do for you

Coondog- Thank you for the positive energy, we appreciate customers like you, I hope you entered the drawing through facebook! Best of luck!

PanelBilly- Best of luck !

stevegm - Best of luck Steve martin!

bowzer- We employ UPS trained shipping and packing experts, they know what it takes to get your item to you safely and soundly. Shipping rates do vary based on the volume of the box an item ends up occupying and based on location. I hope one day you change your mind about us.

rhodyguy- That what we love to hear! Thank you!

For those of you who entered but forgot to comment their name on here , please do not forget to do so, we want you to be considered!

Posted by: rhodyguy Apr 28 2016, 09:36 AM

Vitriolic wrath doesn't come cheaply. It's earned. It's not as if a lack of personal experiences is a factor. You were thrown to the wolves. Sorry if you were offended by the collective responses.

Posted by: cuddyk Apr 28 2016, 11:03 AM

As a service business owner, I'm very, very concerned with how I treat my customers and fully believe that people who provide poor service deserve whatever they get. But I wanted to provide a few observations...

1) I've been a member of the World for less than a year. In that time, I haven't personally come across many (any) posts that provide specific examples of bad experiences with AA. But I've read lots of posts alluding to never buying from AA. That's not to say that there hasn't been a problem in the past year...just that the anti-AA sentiment seems (as a relative newcomer) to be based on the fairly distant past. Personally, I prefer to order from Mark @ 914rubber...but I have ordered from AA without trouble. And I find myself frequently referencing the exploded parts diagrams on their site.

2) We are a passionate, yet small community. We need each other...and we need parts to keep our addictions...er...cars...on the road. I have a 65 mustang and there are dozens of suppliers who sell parts for the huge numbers of them still out there. If one goes out of business, no biggie. The 914 universe is much, much smaller. Encouraging people to boycott AA might eventually cause them to close, which could be bad for us in the end.

3) Let's be constructive. Maybe being persona non grata has opened George's eyes a bit. I suggest we use this forum to specifically list the issues we have with AA and then let Catherine respond as to how those issues will be addressed. It couldn't hurt.

Catherine...one thing. This community is super sharp. The FB "like" thing might work for millennials who don't value their privacy, but I'm pretty sure most people on this site were alive when men (supposedly) landed on the moon and we can see right through clickbait. Given the reputation of AA here, I think a better contest would be to award the person with the most constructive suggestions for improving AA's service with the free lenses. Just sayin...

Sincerely,

Rodney King

Posted by: Catherine at AutoAtlanta Apr 28 2016, 11:35 AM

cuddyk - Thank you so much for the constructive and concise review. As a fellow small business , we truly appreciate the magnitude of what you are trying to send across. We do not plan to spam any of you, we want you to hopefully stay up to date on items we get in stock, promotions, contests, events etc and we want your feedback. You could always unsubscribe if what we post truly does not speak to you directly. All we ask is that you give us a chance.


I love the suggestion -sometime soon we shall openi up a discussion on here about what our fellow 914 community members would truly like to see and what their past experiences have been specifically.

Stay tuned, this is only the beginning!


Posted by: mepstein Apr 28 2016, 11:36 AM

QUOTE(rhodyguy @ Apr 28 2016, 11:36 AM) *

Vitriolic wrath doesn't come cheaply. It's earned. It's not as if a lack of personal experiences is a factor. You were thrown to the wolves. Sorry if you were offended by the collective responses.

Every year George throws in another newbie promising to bring peace and love to the 914world from AA.

You know, I used to think AA was a valuable asset to the 914 community. Now I know Mark at 914rubber and a couple other great vendors could completely fill AA's niche in about 2 months, be 10x more successful and provide 100x better customer service. In fact, they all ready are. beerchug.gif

So no, I'm not going to play AA's game and "like" them on the internet, so people will mistakenly think they have better feedback than they really do, just for the chance to win their reproduction products that might be better made than the last time they disappointed buyers when they tried to reproduce the part.

Posted by: Catherine at AutoAtlanta Apr 28 2016, 11:45 AM

You have a choice of whether or not to participate in the contest. George throws none on here, if one of our staff members felt like introducing themselves on here in the past that was their personal choice.

Posted by: cuddyk Apr 28 2016, 11:45 AM

Catherine...

Happy to make suggestions.

Remember that nothing will improve without first admitting there's a problem and caring enough to do something about it. If George is unwilling to do either, then don't waste your time.

And, this community is small enough that you don't need likes on Facebook. Everyone you need to reach is here. Just do a good job and make people happy to do business with you. You'll be amazed at how far that goes.

Forget answering the objections. You'll never win. At this point, admission and actions are the only things that will make a difference.

Okay, I've given you enough free consulting. Do with this what you will...

Posted by: Big Len Apr 28 2016, 11:52 AM

QUOTE(cuddyk @ Apr 28 2016, 01:45 PM) *

Catherine...

Happy to make suggestions.

Remember that nothing will improve without first admitting there's a problem and caring enough to do something about it..... At this point, admission and actions are the only things that will make a difference

Couldn't agree more.

Posted by: mepstein Apr 28 2016, 11:55 AM

QUOTE(cuddyk @ Apr 28 2016, 01:45 PM) *

Catherine...

Happy to make suggestions.

Remember that nothing will improve without first admitting there's a problem and caring enough to do something about it. If George is unwilling to do either, then don't waste your time.

And, this community is small enough that you don't need likes on Facebook. Everyone you need to reach is here. Just do a good job and make people happy to do business with you. You'll be amazed at how far that goes.

Forget answering the objections. You'll never win. At this point, admission and actions are the only things that will make a difference.

Okay, I've given you enough free consulting. Do with this what you will...

They actually do need the likes. A business like AA burns and churns thrugh customers so they are always looking for new ones. Making up good feedback must be nessasary since they can't count on a lot of repeat business. Just like the employee turnover.

Unfortunately for catherine, the problem starts at the top.

Posted by: KELTY360 Apr 28 2016, 11:59 AM

QUOTE(Catherine at AutoAtlanta @ Apr 28 2016, 10:35 AM) *

cuddyk - Thank you so much for the constructive and concise review. As a fellow small business , we truly appreciate the magnitude of what you are trying to send across. We do not plan to spam any of you, we want you to hopefully stay up to date on items we get in stock, promotions, contests, events etc and we want your feedback. You could always unsubscribe if what we post truly does not speak to you directly. All we ask is that you give us a chance.


I love the suggestion -sometime soon we shall openi up a discussion on here about what our fellow 914 community members would truly like to see and what their past experiences have been specifically.

Stay tuned, this is only the beginning!


rock_band.gif monkeydance.gif monkeydance.gif rock_band.gif monkeydance.gif monkeydance.gif rock_band.gif monkeydance.gif monkeydance.gif rock_band.gif monkeydance.gif monkeydance.gif rock_band.gif monkeydance.gif monkeydance.gif rock_band.gif monkeydance.gif monkeydance.gif rock_band.gif monkeydance.gif monkeydance.gif rock_band.gif monkeydance.gif monkeydance.gif

Don't be offended Catherine, but we've heard the song and dance many times before. The AA reputation has been painfully earned and a little time learning the search function here will give many details of basic expectations and specific grievances from this community. When AA offers something of substance to make amends, instead of marketing promos to enhance their own image they might find a more receptive audience.

Being dismissive of 'vitriolic wrath' is a common trait of AA minions. Hasn't won friends in the past and probably won't now. I don't envy the steep hill you have to climb.

Posted by: timothy_nd28 Apr 28 2016, 12:02 PM

Back in the 90's, I had many great experiences with George at autoatlanta, he was very helpful with me on the phone with diagnosing my issues and giving me a good deal on replacement parts. After replacing the 4th failed airflow meter within 2 months, George refused to sell me another airflow meter until I found the vacuum leak which was causing the replacement AFM's to fail. Being that I was a highschool student at the time, armed with dads credit card, I will always appreciate the time George spent with me fixing my 914 any taking the time to do so during his busy day.

I too had read the bad customer service reviews on this forum. AA shot themselves in the foot over the last decade. It's hard to recover from so so many bad reviews over the last years. There seems to be a disconnect with the company employees relating or even caring about their customers. I never had this problem with George, but I did have a issue with some employee that represented AA on eBay. After waiting 6 weeks for a core pedal cluster, and 2 separate shipping's, my issue was finally resolved.

I will always be for second chances, I even voted in your FB poll. I'm hopeful that the non charismatic employees will be let go, and new caring employees to be employed. AA needs resuscitation, they need a new face representing what AA stands for. Are you this person Catherine? Post a picture of yourself and your team, it's nice to put a face on something you are potentially doing business with.

Posted by: relentless Apr 28 2016, 12:05 PM

Geez, I understand bitterness over past bad deals but a promo for free is offered and some of you act like you've been taken (again)! And what has Catherine done to you personally - steal your significant other (jk)? Let's give her a chance.

I could use a free set of lens for one of my 914's!

Posted by: stevegm Apr 28 2016, 12:05 PM

QUOTE(cuddyk @ Apr 28 2016, 01:03 PM) *

As a service business owner, I'm very, very concerned with how I treat my customers and fully believe that people who provide poor service deserve whatever they get. But I wanted to provide a few observations...

1) I've been a member of the World for less than a year. In that time, I haven't personally come across many (any) posts that provide specific examples of bad experiences with AA. But I've read lots of posts alluding to never buying from AA. That's not to say that there hasn't been a problem in the past year...just that the anti-AA sentiment seems (as a relative newcomer) to be based on the fairly distant past. Personally, I prefer to order from Mark @ 914rubber...but I have ordered from AA without trouble. And I find myself frequently referencing the exploded parts diagrams on their site.

2) We are a passionate, yet small community. We need each other...and we need parts to keep our addictions...er...cars...on the road. I have a 65 mustang and there are dozens of suppliers who sell parts for the huge numbers of them still out there. If one goes out of business, no biggie. The 914 universe is much, much smaller. Encouraging people to boycott AA might eventually cause them to close, which could be bad for us in the end.

3) Let's be constructive. Maybe being persona non grata has opened George's eyes a bit. I suggest we use this forum to specifically list the issues we have with AA and then let Catherine respond as to how those issues will be addressed. It couldn't hurt.

Catherine...one thing. This community is super sharp. The FB "like" thing might work for millennials who don't value their privacy, but I'm pretty sure most people on this site were alive when men (supposedly) landed on the moon and we can see right through clickbait. Given the reputation of AA here, I think a better contest would be to award the person with the most constructive suggestions for improving AA's service with the free lenses. Just sayin...

Sincerely,

Rodney King



I agree. We need everybody. And that need will only increase as these cars get older, and it becomes increasingly difficult to find parts. There are so many different people, AA included, that have invested so much time, money, and energy into these cars over the decades. All of the vendors are incredible resources. I appreciate all that each one does. Everyone doesn't always do things the way that everyone else thinks they should. But, that's life. What is most important is that we are all working together to preserve the car we love.

Posted by: Catherine at AutoAtlanta Apr 28 2016, 12:07 PM

catherine is a combination of the following Auto Atlanta team members : Tom, Mia, Kiki, Lina (the poster). All of our combined ideas and visions will debut here first, you will always be the first to know. Thank you.

P.S: A photo is coming soon, possibly tomorrow

Posted by: Catherine at AutoAtlanta Apr 28 2016, 12:08 PM

Thank you to all of those in positive spirits who have entered the contest.

Posted by: SirAndy Apr 28 2016, 12:38 PM

QUOTE(Catherine at AutoAtlanta @ Apr 28 2016, 08:02 AM) *
There are more young people and women working at Auto Atlanta in the past year than ever

Good! thumb3d.gif


QUOTE(Catherine at AutoAtlanta @ Apr 28 2016, 08:02 AM) *
many of them had not experienced the vitriolic wrath of the bitter portion of the members of this club before.

Just try to remember, what you call "vitriolic" didn't just condensate out of thin air.

Instead of blaming our members, i suggest you do a search here (you can go as far back as 2003) and see for yourself. You will find plenty of threads from real people that had real issues when dealing with AA.

Dismissing their frustration as "vitriolic wrath" is not going to help you with the uphill battle you are facing in trying to change the image of AA.
shades.gif

PS: welcome.png

Posted by: mepstein Apr 28 2016, 12:57 PM

None of the other venders receive "vitriolic wrath" from the 914world members. There's a reason for that and it starts with you, not us.

Posted by: rhodyguy Apr 28 2016, 12:58 PM

we shall see what is made of this discussion and the s.o.p in Marietta. Trust us, this is not a new development. Quite the opposite.

Posted by: Catherine at AutoAtlanta Apr 28 2016, 01:04 PM

To my knowledge, nobody has blamed your members for being bitter that they have not earned themselves by being childish and bitter on a public forum. This is how you chose to portray your group.

As far as i am able to read, the original post states that there were issues with the lenses from the first run thus admitting blame for having made them that way and that the second run is our attempt to make a better product available to you. We are even trying to give away several pairs.

Yes, we asked you for likes, not your first born child...and the likes are not binding, what you like you can unlike if you genuinely do not like the content. And if you do not want to, just don't, it truly is your choice and I want to make that clear!

The easy thing for us to do would be to stick our heads in the sand and never post on here again, ignoring you along with your issues. No, we are facing you head on, responding to as many of you as possible. We cannot fix all of our issues in this one post in less than 24 hours, be reasonable.


Posted by: Catherine at AutoAtlanta Apr 28 2016, 01:05 PM

Be the change you want to see! It starts with all of us!

Posted by: DBCooper Apr 28 2016, 01:10 PM

QUOTE(relentless @ Apr 28 2016, 10:05 AM) *

Geez, I understand bitterness over past bad deals but a promo for free is offered and some of you act like you've been taken (again)!
Well, actually now that you mention that, yes, I've been taken advantage enough times already. You know the saying, "fool me once...." I've done more than once, so no more.

QUOTE(relentless @ Apr 28 2016, 10:05 AM) *

And what has Catherine done to you personally - steal your significant other (jk)? Let's give her a chance.
"her"? What do you mean "her"? There is no "Catherine," that's fake.

QUOTE(relentless @ Apr 28 2016, 10:05 AM) *

I could use a free set of lens for one of my 914's!
Yeah, I don't go that cheap.

You know the stupidest thing? I'm still pissed off, twenty years later, because I was stuck with a twenty dollar freight charge because of AA's mistake. Twenty bucks! Not the mistake itself, everyone makes mistakes, AA even grudgingly admitted it ws their fault but they still weren't going to make it right and if I didn't like it I could go somewhere else. Then the next year, idiot that I was, I did it again, second chance, stupid of me. Fine, now we're done. In the twenty years since then I've bought thousands of dollars of parts but not one cent from AA. So tell me, how much has that twenty bucks he swindled me out of cost George since then? Ridiculous. And what has it cost me? Absolutely nothing.

Things have changed. Back then there was no internet, there was only AA's catalog. Every 914 owner bought one, we didn't know where else to go, and George could mistreat individuals without anyone else finding out. But now the internet, we can all talk, and I see my same story being told over and over again by other people, getting screwed like it's still 1999. Except that now we can compare notes, and now AA's business ethics and practices are revealed. And more short-sighted stupidity? AA's attitude opened the door wide for new competitors, who do just fine, thanks.

I'm not interested in giving AA a second chance. Life is too short for me to deal with that kind of aggravation and crap, but like anything else this is a free country, so go for it. Maybe you'll get some free lenses, right? And who knows, maybe "Catherine" will be able to convince someone to replace all those lenses from the previous go-round that didn't fit. Or maybe not. Want to bet?


Posted by: SirAndy Apr 28 2016, 01:13 PM

QUOTE(Catherine at AutoAtlanta @ Apr 28 2016, 12:04 PM) *
To my knowledge, nobody has blamed your members for being bitter that they have not earned themselves by being childish and bitter on a public forum. This is how you chose to portray your group.

As far as i am able to read, the original post states that there were issues with the lenses from the first run thus admitting blame for having made them that way and that the second run is our attempt to make a better product available to you. We are even trying to give away several pairs.

Yes, we asked you for likes, not your first born child...and the likes are not binding, what you like you can unlike if you genuinely do not like the content. And if you do not want to, just don't, it truly is your choice and I want to make that clear!

The easy thing for us to do would be to stick our heads in the sand and never post on here again, ignoring you along with your issues. No, we are facing you head on, responding to as many of you as possible. We cannot fix all of our issues in this one post in less than 24 hours, be reasonable.

It only took you one day to get annoyed, you're not off to a good start ...
biggrin.gif


Again do a search here, it may open your eyes. This goes *far* beyond the last lens group buy.
shades.gif

Posted by: rhodyguy Apr 28 2016, 01:15 PM

The frustration builds. It shows in your tone. It's not going to get any easier. In fact, worse. Then page after page of horror stories. Bad press for new owners to read. You'll be better off just letting this thread fade into the sunset. The bell can NOT be un-rung. Trust me, I'm here to help you navigate these dangerous shoals.

Posted by: DBCooper Apr 28 2016, 01:35 PM

QUOTE(Catherine at AutoAtlanta @ Apr 28 2016, 11:04 AM) *

As far as i am able to read, the original post states that there were issues with the lenses from the first run thus admitting blame for having made them that way and that the second run is our attempt to make a better product available to you. We are even trying to give away several pairs.

OK, Catherine (Tom, Mia, Kiki, Lina), a test. You've made and sold what you admit is a faulty product, so what do you do now? You now have a corrected product, made right, so you're going to replace all the bad ones, right? "Make good", so to speak?


Posted by: colingreene Apr 28 2016, 01:37 PM

"they dont fit as well because they are not hella lenses"
Why not try to get that same fit and finish, if they were as nicely made as the hella parts im sure you would sell a lot more of them.
simply saying we arent hella but heres some lenses anyway sort of wont fly.
considering these cars rust, and having a lens that wont fit is a great way to let water into the car...

Posted by: cuddyk Apr 28 2016, 01:39 PM

Catherine (or whomever is posting). Wow. I now know that I totally wasted my time responding to you.

You have no clue how to repair this relationship...and appear to not want to. If you did, you'd accept responsibility for the past, apologize, come up with a plan to begin winning back our trust, and above all, not engage in pointless flaming.



Posted by: rhodyguy Apr 28 2016, 01:49 PM

The stupider it looks (or sounds), the more important it probably is. This is just about the point where a thread starts to really go sideways then due south. Condesension or smart ass replies will not turn the tide. by my reconning the compass needle is now WSW with a rough chop and building swells. Trying to diswade us only chums the waters. Nautical theme Thursday.

THEN I retread post #49! The poster, team, what ever, is a granola of of souls being hoisted on Lionel's petard. Me? Surprised? Not in the least. Nice try! Besides, I have the real deal euros on my car so I have no need to contribute to the business model. They fit and look swell!

Posted by: timothy_nd28 Apr 28 2016, 02:23 PM

Team Catherine,
You guys need a clean slate; it’s not worth defending the indefensible. Automobile Atlanta needs the business from the 914world, and I will tell you how to regain the trust from our public community.

Pick one person from “Team Catherine” to represent the 914world. This individual better be the cream of the crop, the most outgoing and dedicated employee from AA. This person will solely take care of the 914members only; all other employees at AA are strictly off limits in dealing with 914world members.

Next, start a new thread stating the chosen AA rep’s name as a title, and post a picture of that individual, and offer a 30% discount off catalog price for any new or used 914 part, exclusively for 914 members that post on your thread for a part that is needed and free shipping. This goes without saying but I’ll say it anyways, you cannot mark up the part 30% only to discount it 30%. I understand that your parts listed are already competitively priced, so this will hurt. However, many people from this forum are upset with you, so you won’t receive many orders at first.

Next, this is the part where you will under promise and over deliver. Acknowledge and respond to whoever posts on your thread within 30mins. Extend the 914world discount to that member, post the price on your thread, and close the deal. Post the tracking number, and personally make sure that package does leave the doors of AA that same day. Track the package, and follow up with the member on your thread and make sure they are happy with the part that was purchased the same day they received the package. Lather, rinse, and repeat for any other members that inquire about any parts from AA.
This will keep everything transparent, and that the world members can learn to trust the individual picked to represent AA.

The lucky representative whom is assigned to handle the 914world members will need an incentive to keep her/him for doing a most excellent job. After 500 sales from members of the 914world, George will give that rep 1000.00 dollars under the table. After 1000 sales, that rep would get 2000.00 dollars. This incentive would be enacted only if all the sales were from people posting to your thread, and that you have NO negative reviews within the first 500 sales. Have a super goal of the year, like 5000 914world member sales from your documented thread will win you a new Porsche Macan.
Finally, I would tell George to turn off the 914club site and have everyone be at one site, 914world.

Posted by: rhodyguy Apr 28 2016, 02:29 PM

I'll opt not to hold my breath.

Posted by: mepstein Apr 28 2016, 02:30 PM

QUOTE(Catherine at AutoAtlanta @ Apr 28 2016, 03:04 PM) *

To my knowledge, nobody has blamed your members for being bitter that they have not earned themselves by being childish and bitter on a public forum. This is how you chose to portray your group.

As far as i am able to read, the original post states that there were issues with the lenses from the first run thus admitting blame for having made them that way and that the second run is our attempt to make a better product available to you. We are even trying to give away several pairs.

Yes, we asked you for likes, not your first born child...and the likes are not binding, what you like you can unlike if you genuinely do not like the content. And if you do not want to, just don't, it truly is your choice and I want to make that clear!

The easy thing for us to do would be to stick our heads in the sand and never post on here again, ignoring you along with your issues. No, we are facing you head on, responding to as many of you as possible. We cannot fix all of our issues in this one post in less than 24 hours, be reasonable.


Insert Sean Connery's line about bringing a knife to a gun fight.

But your right,
I am bitter and childish.


Posted by: rhodyguy Apr 28 2016, 02:42 PM

"Head on". WTF.gif hearts and minds. Your approach is seriously flawed. Ps, if AA used parts pricing is the same, and you wonder why those sales have steadily declined, you only need look in the classifieds here. I'm here to help. This thread should develop into a full time position for somebody.

Posted by: dcheek Apr 28 2016, 03:03 PM

AA is in crisis mode. That's my assessment reading the ever increasingly agitated posts.

Solution:

George sell the company to the youngins.
Youngins, change the name of the company.
Clean the slate and run the company like all companies must be run in the digital age.
Fair prices, fast service and solve any problems quickly.

Nothing you do with what has happened in the past will work to patch things up with this group - sorry, that's the facts. Maybe not what you want to hear but, with social media the way of the world, bad news travels faster than light and remains in the Cloud forever.

I'm soooo glad I'm not in the auto parts business!

Dave

Posted by: RobW Apr 28 2016, 03:06 PM

Doesn't AA have their own website? I forget the name....

I won't be like ing anyone for a shot at a plastic lens. My likes are free to deserving people and vendors that earn them. I sincerely hope AA can earn it someday.

Posted by: Scott S Apr 28 2016, 03:42 PM

QUOTE(Catherine at AutoAtlanta @ Apr 28 2016, 11:04 AM) *

To my knowledge, nobody has blamed your members for being bitter that they have not earned themselves by being childish and bitter on a public forum. This is how you chose to portray your group.

As far as i am able to read, the original post states that there were issues with the lenses from the first run thus admitting blame for having made them that way and that the second run is our attempt to make a better product available to you. We are even trying to give away several pairs.

Yes, we asked you for likes, not your first born child...and the likes are not binding, what you like you can unlike if you genuinely do not like the content. And if you do not want to, just don't, it truly is your choice and I want to make that clear!

The easy thing for us to do would be to stick our heads in the sand and never post on here again, ignoring you along with your issues. No, we are facing you head on, responding to as many of you as possible. We cannot fix all of our issues in this one post in less than 24 hours, be reasonable.



What a crock of stromberg.gif. AA creates issues (for DECADES) and you have the stones to blame the pissed off customers?

Pass this on to Georgie...... thumb3d.gif At least he is staying consistent.

Sorry you were snowed into drinking his kool aid.

"Doesn't AA have it own website?"
agree.gif


Posted by: boxsterfan Apr 28 2016, 03:46 PM

"Catherine of Auto Atlanta is a cumulative summary of the women on the Auto Atlanta team and their desire to engage with the 914 community."

So Catherine is actually George in disguise?

Posted by: boxsterfan Apr 28 2016, 03:50 PM

QUOTE(dcheek @ Apr 28 2016, 02:03 PM) *

AA is in crisis mode. That's my assessment reading the ever increasingly agitated posts.

Solution:

George sell the company to the youngins.
Youngins, change the name of the company.
Clean the slate and run the company like all companies must be run in the digital age.
Fair prices, fast service and solve any problems quickly.

Nothing you do with what has happened in the past will work to patch things up with this group - sorry, that's the facts. Maybe not what you want to hear but, with social media the way of the world, bad news travels faster than light and remains in the Cloud forever.

I'm soooo glad I'm not in the auto parts business!

Dave



LOL. If they change the name of the company to "914 We Fucked Up" they might have a chance here.

Posted by: Cairo94507 Apr 28 2016, 04:03 PM

Hey the flares that AA offered in a group buy about 4 years ago were a good deal. Mine arrived w/o drama and in good condition. Aside from that, I have tried to do business a couple of times with AA but found their prices to be quite high. When I connected the dots with Lionel and eBay items, I completely stopped trying to do business with AA.

I feel like I was being duped when I saw "Catherine" is not a real person, but a fictional character. I don't know who is advising George, but he needs to fire them and get some honest, hardworking people in his employ.

This is a small community and we all need each other. I would like to see AA turn it around and start being a reputable seller.

Posted by: cuddyk Apr 28 2016, 04:08 PM

Collectively, I think we've given George and AA about 5K in free consulting. But all the consulting in the world won't help a business that isn't interested in changing.


Posted by: mepstein Apr 28 2016, 04:24 PM

QUOTE(cuddyk @ Apr 28 2016, 06:08 PM) *

Collectively, I think we've given George and AA about 5K in free consulting. But all the consulting in the world won't help a business that isn't interested in changing.

George gave away about $1 mill in profit over the years so any suggestions going forward are really a lost cause. Thank goodness other vendors have stepped in and made AA unimportant to the 914 community.

Posted by: rgolia Apr 28 2016, 04:29 PM

QUOTE(timothy_nd28 @ Apr 28 2016, 04:23 PM) *

Team Catherine,
You guys need a clean slate; it’s not worth defending the indefensible. Automobile Atlanta needs the business from the 914world, and I will tell you how to regain the trust from our public community.

Pick one person from “Team Catherine” to represent the 914world. This individual better be the cream of the crop, the most outgoing and dedicated employee from AA. This person will solely take care of the 914members only; all other employees at AA are strictly off limits in dealing with 914world members.

Next, start a new thread stating the chosen AA rep’s name as a title, and post a picture of that individual, and offer a 30% discount off catalog price for any new or used 914 part, exclusively for 914 members that post on your thread for a part that is needed and free shipping. This goes without saying but I’ll say it anyways, you cannot mark up the part 30% only to discount it 30%. I understand that your parts listed are already competitively priced, so this will hurt. However, many people from this forum are upset with you, so you won’t receive many orders at first.

Next, this is the part where you will under promise and over deliver. Acknowledge and respond to whoever posts on your thread within 30mins. Extend the 914world discount to that member, post the price on your thread, and close the deal. Post the tracking number, and personally make sure that package does leave the doors of AA that same day. Track the package, and follow up with the member on your thread and make sure they are happy with the part that was purchased the same day they received the package. Lather, rinse, and repeat for any other members that inquire about any parts from AA.
This will keep everything transparent, and that the world members can learn to trust the individual picked to represent AA.

The lucky representative whom is assigned to handle the 914world members will need an incentive to keep her/him for doing a most excellent job. After 500 sales from members of the 914world, George will give that rep 1000.00 dollars under the table. After 1000 sales, that rep would get 2000.00 dollars. This incentive would be enacted only if all the sales were from people posting to your thread, and that you have NO negative reviews within the first 500 sales. Have a super goal of the year, like 5000 914world member sales from your documented thread will win you a new Porsche Macan.
Finally, I would tell George to turn off the 914club site and have everyone be at one site, 914world.


Great advise....but will George do it. If he did I would be in...but something tells me no chance of even a watered down version of this happening slap.gif

Posted by: Rob-O Apr 28 2016, 04:34 PM

IBTTE (In Before This Thread Explodes).

I laughed out loud at a few of these comments!

I haven't ordered from AA in a long time, but I would like to see something come of the place. But when a project pops up on my car, I end up finding whatever I need somewhere else.

To the AA thread starter. If you're a car guy/gal, and serious about making a career out of this type of business, I'd give Mark at 914Rubber (Mikey 914 here on the world) a shout. You want to get on board at a place that is going nowhere but up, and that's the place. He makes his own stuff too, it's stuff we need, it works as advertised and is priced fairly.

Seriously, I'll bet he could use the help and when 914Rubber really explodes (it kinda already is) you'll already be in there to reap the rewards! I mean, I think he has three or four group buys going on in this week alone! How crazy is that? What happens if this guy gets a few more talented people in there and decides to make rubber parts for Mustangs? Or Trans Am's? Or Vette's? Or just sticks with the Porsche marque and does 356, 911, Boxster, 944, 968 and other parts?

Think about it. Besides, Oregon is beautiful this time of year.

Posted by: timothy_nd28 Apr 28 2016, 04:43 PM

QUOTE(Rob-O @ Apr 28 2016, 02:34 PM) *

IBTTE (In Before This Thread Explodes).

I laughed out loud at a few of these comments!

I haven't ordered from AA in a long time, but I would like to see something come of the place. But when a project pops up on my car, I end up finding whatever I need somewhere else.

To the AA thread starter. If you're a car guy/gal, and serious about making a career out of this type of business, I'd give Mark at 914Rubber (Mikey 914 here on the world) a shout. You want to get on board at a place that is going nowhere but up, and that's the place. He makes his own stuff too, it's stuff we need, it works as advertised and is priced fairly.

Seriously, I'll bet he could use the help and when 914Rubber really explodes (it kinda already is) you'll already be in there to reap the rewards! I mean, I think he has three or four group buys going on in this week alone! How crazy is that? What happens if this guy gets a few more talented people in there and decides to make rubber parts for Mustangs? Or Trans Am's? Or Vette's? Or just sticks with the Porsche marque and does 356, 911, Boxster, 944, 968 and other parts?

Think about it. Besides, Oregon is beautiful this time of year.


Catherine may want to hold off for a bit, Mark hasn't gotten around to installing the transgender bathroom at the 914Rubber facility.

Posted by: Rob-O Apr 28 2016, 04:54 PM

QUOTE(timothy_nd28 @ Apr 28 2016, 02:43 PM) *


Catherine may want to hold off for a bit, Mark hasn't gotten around to installing the transgender bathroom at the 914Rubber facility.


Well if Mark hired a female, you can bet he'd have the transgender bathroom built in three days (after one day of engineering), it would be the best transgender bathroom in the country, it would have 914 content, it wouldn't cost anyone a cent to use and it would come in under budget and 2 days earlier than the five day plan to build it.

You see what I'm doing here? I'm changing this from a "AA screwed me" thread to a "I love 914Rubber" thread!!

It's brilliant!!

Posted by: Mikey914 Apr 28 2016, 05:04 PM

A few of you remember Cheryl? Good thing we don't have an HR dept.

Posted by: wndsnd Apr 28 2016, 05:16 PM

I find this thread both humorous and sad. I have done my entire conversion without buying one part from AA. This is not from influence from this group but from my own experience when I first bought the car and started the restoration.

I was naïve, and found their offering of parts online to be encouraging. After a few transactions that turned sour quickly, I turned to others.

The OP here sounds young with good intentions, however a group cover and disparaging remarks about others is not the way to earn the respect of the members.

My advise, be strong, take comments on the chin without getting huffy, and go into the historical threads as Andy suggested and see where all this is coming from, When an order comes in, research your own files to see if this person was a past customer that went away. If so, there is a reason.

Offer quality products, competitive prices, reasonable shipping policies and prices, and over the top service. See what happens.

And when you mess up, own up, and not transfer the cost of your mistakes to your customers.





Posted by: wndsnd Apr 28 2016, 05:31 PM

What poor customer service costs...


Attached Image


My recent Pelican orders.

Posted by: DBCooper Apr 28 2016, 05:33 PM

John, dude, you have a PROBLEM. Good god, y'all, your wife know about this? You gotta cut back, friend, get this under control!!

Pretty emphatic demonstration, gotta say. George has been giving it away for years and has no clue.


Posted by: rhodyguy Apr 28 2016, 05:42 PM

LOTS of new gear! Always so nice to work with. The 1 and 2 day intervals are interesting.

Posted by: wndsnd Apr 28 2016, 05:49 PM

My sickness.

Glad my wife doesn't look in here.

Worst is when I travel and I am not here to run interference when the UPS guy gets here.

That's what building a 2.7 from a core looks like... Ugly. rolleyes.gif

Posted by: 396 Apr 28 2016, 05:49 PM

QUOTE(wndsnd @ Apr 28 2016, 04:31 PM) *

What poor customer service costs...


Attached Image


My recent Pelican orders.


Boy, that's a lot of Porsche parts heading your way.
All I did was simply order a new 5 arm Baum to replace my old 4 arm Baum.
Oh, and no, I rather pay more for quality & customer service vs the $200 ones on ebay.

Posted by: somd914 Apr 28 2016, 06:44 PM

The Euro and US lenses pictured sure look like Hella lenses. Is it not illegal, or at least unethical to illustrate other manufacturer's products in place of your own w/o a disclaimer?

As for me, I'll admit AA has a large parts selection. On the flip side, many of the reproduction or remanufactured parts I ordered in my early teener days, 5-6 years ago, were very low quality and in some cases did not work. It appears shipping generally takes 3-5 days to get a package out the door and on the truck. But I can live with this just knowing these are expectations of dealing with AA and be selective about what to buy.

But alas I gave up on AA. The final straw for me was when an order arrived sans one item, a distributor plate, at the time a $15-$20 item. After numerous phone calls and e-mails over a course of 2-3 days, I finally talked to a representative who, in conjunction with the employee who supposedly packed the box, assured me the item shipped and implied that I was attempting to have a second part shipped to me at their expense. So, I was being accused of lying and attempted robbery! They finally shipped me another plate, but it was a fight, and I had to endure horrific customer "service". Sorry Catherine, never again, no way, no how.

Posted by: Jonathan Livesay Apr 28 2016, 06:57 PM

QUOTE(wndsnd @ Apr 28 2016, 04:31 PM) *

What poor customer service costs...


Attached Image


My recent Pelican orders.

You know you have a problem when you are ordering 914 parts 2 days before Christmas. biggrin.gif

Posted by: 914bub Apr 28 2016, 07:01 PM

QUOTE(Rob-O @ Apr 28 2016, 03:54 PM) *

QUOTE(timothy_nd28 @ Apr 28 2016, 02:43 PM) *


Catherine may want to hold off for a bit, Mark hasn't gotten around to installing the transgender bathroom at the 914Rubber facility.


Well if Mark hired a female, you can bet he'd have the transgender bathroom built in three days (after one day of engineering), it would be the best transgender bathroom in the country, it would have 914 content, it wouldn't cost anyone a cent to use and it would come in under budget and 2 days earlier than the five day plan to build it.

You see what I'm doing here? I'm changing this from a "AA screwed me" thread to a "I love 914Rubber" thread!!

It's brilliant!!


You forgot to mention the toilet seat would be top notch & fit your ass better than any other you've used,....... EVER

Posted by: bigkensteele Apr 28 2016, 07:45 PM

QUOTE(bigkensteele @ Apr 27 2016, 05:33 PM) *

I wonder if they would let me return the stromberg.gif s that I bought in the last group buy for the new and improved version... idea.gif

Well, "Catherine" - can I exchange the lenses that you (and when I say you, I mean all of the yous that make up Catherine) have admitted were faulty for the new version at no cost? That's what it will take for me to give AA another shot.

I am an independent IT consultant. Let's say that I built a solution for a client, they weren't happy with it, and it was my fault. Do I bill them for it anyway and tell them that if they want it corrected, they will have to pay for it again? Or do I fix it on my own dime, apologize, and let them know that it will never happen again? Which of those two choices do you think will get me booted from the project and which do you think might get my contract renewed?

Posted by: Johny Blackstain Apr 28 2016, 08:01 PM

I've had both good & bad experiences w/ AA so I'm on the fence. Been ordering stuff since the late 70's, when they were the better alternative to the dealer or JC Whitney. Times change & so has AA, for both good & bad. I don't order from them now unless I have to. Still have a pair of the 1st run US lenses sitting in boxes on a shelf. They never really fit right & the order should have been cancelled, since it took 2 or 3 yrs. to get to me. Hope there are serious improvements in the customer service dept.

Posted by: gandalf_025 Apr 28 2016, 08:22 PM

My experiences with AA consist of

#1- Ordered parts and asking specifically
if the parts were in stock and available to ship that day.
I was assured they were..
Order arrived 2 days later and some parts were back ordered.

#2- I was going to buy the Harrington Stainless Bumpers direct from Harrington
but was concerned about sending my credit card info out of country.
I called AA, who was selling Stainless Bumpers also.
I asked AA if they could price match Harrington on the bumpers and they
said No. Then proceeded to tell me the Harrington Bumpers were an inferior product...
I called Harrington and they told me that AA buys their bumpers from them.
Price AND shipping from Vietnam was quite a bit cheaper too. So I bought direct..

Posted by: mepstein Apr 28 2016, 08:57 PM

QUOTE(gandalf_025 @ Apr 28 2016, 10:22 PM) *

My experiences with AA consist of

#1- Ordered parts and asking specifically
if the parts were in stock and available to ship that day.
I was assured they were..
Order arrived 2 days later and some parts were back ordered.

#2- I was going to buy the Harrington Stainless Bumpers direct from Harrington
but was concerned about sending my credit card info out of country.
I called AA, who was selling Stainless Bumpers also.
I asked AA if they could price match Harrington on the bumpers and they
said No. Then proceeded to tell me the Harrington Bumpers were an inferior product...
I called Harrington and they told me that AA buys their bumpers from them.
Price AND shipping from Vietnam was quite a bit cheaper too. So I bought direct..

Trust me, you have more to fear when you give AA your credit card then someone in Vietnam but luckily your credit card company or even PayPal will protect you as a buyer. Don't use a debit card to buy from AA.

Posted by: KELTY360 Apr 28 2016, 10:19 PM

idea.gif Vitriolic Wrath....good name for a rock band.

Posted by: Larmo63 Apr 28 2016, 10:32 PM

A while back, I had to bite the bullet and buy from AA, a company whom I loathe. I called to order, and actually got George on the phone. I had had a very bad experiences on eBay ordering some 914 parts from AA. I had the order almost ready for credit card information, and when George found out what my name was, he told me I'm not allowed to buy from him. He blackballed me. I asked why and he hung up on me.

Next, I wanted another "NOS" part only they had, so I had my fiancé order it.

She did, said George was very nice, and that he would personally pick out the best gauge they had on the shelf.

The gauge showed up and it was AWFUL, not NOS, used, dirty, and we were pissed. We had to go around and around with them for it to be made right.

I will never deal with Automobiles Atlanta again, ever. EVER.

Posted by: 396 Apr 28 2016, 10:35 PM

Since "credit cards " are brought up. My family had a Visa card info lifted. I called Visa, they looked the account up. Took care of it, when I contacted Amex, they would NOT cancel the other card- even though I was also listed / linked to it.
I stress that it could possibly be compromise too.
They would not help and said the card holder had to call...
Needless to say, they sent me a email follow up.
I express my dissatisfaction, and will only used Amex if I had no alternative. Sometimes even huge enterprises lose sight of the customer service aspect. Amex simply lost out, I only have them because of Costco..and they too are cancelling Amex association.

Posted by: ConeDodger Apr 28 2016, 10:49 PM

QUOTE(boxsterfan @ Apr 28 2016, 05:46 PM) *

"Catherine of Auto Atlanta is a cumulative summary of the women on the Auto Atlanta team and their desire to engage with the 914 community."

So Catherine is actually George in disguise?


No, I told you. It's Jake, from State Farm... blink.gif

Posted by: Rob-O Apr 28 2016, 11:28 PM

QUOTE(KELTY360 @ Apr 28 2016, 08:19 PM) *

idea.gif Vitriolic Wrath....good name for a rock band.


So is Amoebic Dysentery...

Posted by: rhodyguy Apr 29 2016, 06:59 AM

WOW! 5 pages and near 2.4k views in 2 days. That must be a record. The crickets are deafening at 914club.

As this seems to have run it's course, is it ok to flip ot to cool, weird, real, who would have ever thought, band names? An ex-student of my wife, 3rd grade, is in Diarrhea Planet. Evan Bird. DP (inside joke?) is an up and comer in the indie? scene. Rolling Stone write up. Remember the name. Coming to a venue where you live.

Posted by: billh1963 Apr 29 2016, 07:28 AM

I've ordered several times from AA over the last few years (all new parts) and have only had one problem. I communicated with George directly and he took care of it.

Maybe I'm just lucky? Sorry I can't jump on the bashing bandwagon; but, no issues for me with AA. smile.gif


Posted by: RobW Apr 29 2016, 07:38 AM

QUOTE(rhodyguy @ Apr 29 2016, 05:59 AM) *

WOW! 5 pages and near 2.4k views in 2 days. That must be a record. The crickets are deafening at 914club.

As this seems to have run it's course, is it ok to flip ot to cool, weird, real, who would have ever thought, band names? An ex-student of my wife, 3rd grade, is in Diarrhea Planet. Evan Bird. DP (inside joke?) is an up and comer in the indie? scene. Rolling Stone write up. Remember the name. Coming to a venue where you live.

popcorn[1].gif popcorn[1].gif popcorn[1].gif

Posted by: DBCooper Apr 29 2016, 07:49 AM

QUOTE(billh1963 @ Apr 29 2016, 05:28 AM) *

I've ordered several times from AA over the last few years (all new parts) and have only had one problem. I communicated with George directly and he took care of it.

Maybe I'm just lucky? Sorry I can't jump on the bashing bandwagon; but, no issues for me with AA. smile.gif

I'm sure there are a lot of people who've had no problem, but that's not really the issue. People are people, make mistakes, it's inevitable. The measure of any vendor, friend, spouse, colleague, whatever, isn't what they're like when things are going well, but if they'll stand by you when things go wrong. If you haven't had a problem, great, but what's going to happen when there is one? That's the issue. A good vendor will get it fixed for you, a bad vendor will call you a liar or thief and tell you to go away. And that's what's happened with AA, people who've had problems have been told to take a hike, so we have. Hasn't happened to you yet? Great, good job. Will never happen to you? I hope you're right, but if there are other vendors why would you take that risk? You've been given a heads-up, but after that it's your call.


Posted by: rhodyguy Apr 29 2016, 07:54 AM

Why would one step on a board knowing there is a 16d nail sticking out of it and hoping you miss the nail?

Posted by: mepstein Apr 29 2016, 08:18 AM

QUOTE(DBCooper @ Apr 29 2016, 09:49 AM) *

QUOTE(billh1963 @ Apr 29 2016, 05:28 AM) *

I've ordered several times from AA over the last few years (all new parts) and have only had one problem. I communicated with George directly and he took care of it.

Maybe I'm just lucky? Sorry I can't jump on the bashing bandwagon; but, no issues for me with AA. smile.gif

I'm sure there are a lot of people who've had no problem, but that's not really the issue. People are people, make mistakes, it's inevitable. The measure of any vendor, friend, spouse, colleague, whatever, isn't what they're like when things are going well, but if they'll stand by you when things go wrong. If you haven't had a problem, great, but what's going to happen when there is one? That's the issue. A good vendor will get it fixed for you, a bad vendor will call you a liar or thief and tell you to go away. And that's what's happened with AA, people who've had problems have been told to take a hike, so we have. Hasn't happened to you yet? Great, good job. Will never happen to you? I hope you're right, but if there are other vendors why would you take that risk? You've been given a heads-up, but after that it's your call.

The $.04 customer service, fuch you thread (well, fuch me, thread)
http://www.914world.com/bbs2/index.php?showtopic=273871&pid=2293499&st=0&#entry2293499

Posted by: Chris H. Apr 29 2016, 09:22 AM



https://www.youtube.com/watch?v=FONN-0uoTHI

Posted by: KELTY360 Apr 29 2016, 09:35 AM

He's such a lightning rod, maybe George could be Trump's running mate. shades.gif

Posted by: smokey Apr 29 2016, 10:16 AM

A guy named
Charley used to work fr George.
When he quite . I never spent there again .
He alway took care of us 14 guys .
I'm just saying !

smoke.gif

Posted by: SirAndy Apr 29 2016, 10:27 AM

QUOTE(DBCooper @ Apr 29 2016, 06:49 AM) *
I'm sure there are a lot of people who've had no problem, but that's not really the issue. People are people, make mistakes, it's inevitable. The measure of any vendor, friend, spouse, colleague, whatever, isn't what they're like when things are going well, but if they'll stand by you when things go wrong. If you haven't had a problem, great, but what's going to happen when there is one? That's the issue. A good vendor will get it fixed for you, a bad vendor will call you a liar or thief and tell you to go away. And that's what's happened with AA, people who've had problems have been told to take a hike, so we have. Hasn't happened to you yet? Great, good job. Will never happen to you? I hope you're right, but if there are other vendors why would you take that risk? You've been given a heads-up, but after that it's your call.

agree.gif

Posted by: gandalf_025 Apr 29 2016, 12:22 PM

QUOTE(billh1963 @ Apr 29 2016, 09:28 AM) *

I've ordered several times from AA over the last few years (all new parts) and have only had one problem. I communicated with George directly and he took care of it.

Maybe I'm just lucky? Sorry I can't jump on the bashing bandwagon; but, no issues for me with AA. smile.gif



I know what I posted wasn't bashing anyone.. I know full well when I'm
bashing someone.
I just stated what my experience was.. I didn't add any editorial comments.
Just the facts...


Posted by: Scott S Apr 29 2016, 02:15 PM

QUOTE(mepstein @ Apr 28 2016, 02:24 PM) *

QUOTE(cuddyk @ Apr 28 2016, 06:08 PM) *

Collectively, I think we've given George and AA about 5K in free consulting. But all the consulting in the world won't help a business that isn't interested in changing.

George gave away about $1 mill in profit over the years so any suggestions going forward are really a lost cause. Thank goodness other vendors have stepped in and made AA unimportant to the 914 community.


agree.gif

Posted by: tdgray Apr 29 2016, 02:23 PM

dead horse.gif

Posted by: ljubodraz Apr 29 2016, 04:03 PM

I just placed my first order with AA minutes ago. They were the only ones with the Gemo clutch cable in stock for reasonable price. Before placing the order online, I called to confirm availability and when it will ship out.

The gentlemen I spoke with was polite, informative and helpful. I'll be sure to post how it goes; good or bad. Noob here trying to be objective.

Posted by: championgt1 Apr 29 2016, 04:26 PM

QUOTE(Catherine at AutoAtlanta @ Apr 28 2016, 12:05 PM) *

Be the change you want to see! It starts with all of us!



"It starts with all of us!"

Yeah OK! AA hosed me twice years ago. Never again!! Receiving a stacked vacuum elbow that looked like it was made with a chunk of rubber and a screwdriver. It had a two HOLES in it. Did I mention it was a part for the vacuum system!!! I called to return it to get an exchange or my money back and was told that I must of damaged it during installation and my request was refused. Sucks for you. I will always spend my money elsewhere! boid.gif boid.gif

stromberg.gif

Posted by: rgalla9146 Apr 29 2016, 04:49 PM

An organisation exhibits the traits of its leadership.
Arrogant Atlanta
Thirty years ago I had enough.
Please move me to the top of the blacklist.

Posted by: Puebloswatcop Apr 29 2016, 06:25 PM

QUOTE(Catherine at AutoAtlanta @ Apr 27 2016, 04:10 PM) *

We are pleased to announce that after a long awaited arrival, the Euro 914 Tail Light Lenses are finally here! We would like you all to know that we heard the feedback from the first run loud and clear. Please consider this second run a symbol of our deep desire to give our fellow 914 enthusiasts better products that they’d be proud of! With the expert help of our German engineer Juergen and 18 months of meticulous testing and re-testing , we have perfected them significantly. They are tougher, much more consistent, and they fit perfectly. We should know, we hand fit each pair before shipping them out! They could not be any closer to the original Hella, we did side by side comparisons at each stage of the creation of these vibrant works of art.

To celebrate the arrival of our colorful new Euro 914 Tail Light Lenses, the team at AutoAtlanta would like to give away a set of the perfect 914 Tail Light Lenses to a faithful member of the 914 community. Whether they are the red/clear USA lenses or our new amber/red/clear Euro lenses. Heres is all you need to do to participate!
Step 1: Go to our Facebook page, www.facebook.com/AutomobileAtlanta, and “Like” us!
Step 2: Vote in our poll, “Red vs Euro 914 Tail Light Lenses”
Step 3: Comment with your name on this post

When we get 100 likes on our poll, we will choose one random winner through www.random.org! The winner will be randomly drawn from the participants of the poll.
When we get 500 likes on our poll, we will choose a second random winner through www.random.org! That winner will also be drawn randomly from the poll participants.

That’s all you have to do! Good Luck!

This poll will remain open until Friday, May 6th, 12:00 PM Eastern Time.Attached Image Attached Image



Howard Jackson (Puebloswatcop) Likes the Euro Lenses

Posted by: RickS Apr 29 2016, 06:25 PM

Catherine needs a dictionary to determine the difference between a give away and a contest.

But ya gotta hand it to her, give away lured me in too.

Posted by: Mueller Apr 29 2016, 08:38 PM

I liked and voted...now what I say will for sure make it so I don't win smile.gif


I take it that is the same white 914 in both pictures?

If so what kind of hack mechanic damaged the corner of the trunk while installing the Euro taillight version?

Is this a customers car? Did someone fess up to the damage if there is some?

Posted by: porschetub Apr 29 2016, 08:54 PM

QUOTE(ljubodraz @ Apr 30 2016, 10:03 AM) *

I just placed my first order with AA minutes ago. They were the only ones with the Gemo clutch cable in stock for reasonable price. Before placing the order online, I called to confirm availability and when it will ship out.

The gentlemen I spoke with was polite, informative and helpful. I'll be sure to post how it goes; good or bad. Noob here trying to be objective.


Let Google be your friend,can I mention GPR,Pelican and Autohaus,you did this after all the warnings good luck confused24.gif

Posted by: bigkensteele Apr 29 2016, 09:24 PM

QUOTE(bigkensteele @ Apr 28 2016, 05:45 PM) *

QUOTE(bigkensteele @ Apr 27 2016, 05:33 PM) *

I wonder if they would let me return the stromberg.gif s that I bought in the last group buy for the new and improved version... idea.gif

Well, "Catherine" - can I exchange the lenses that you (and when I say you, I mean all of the yous that make up Catherine) have admitted were faulty for the new version at no cost?

Catherine? Catherine, are you there? Catherine, can you hear me? I think that we have lost our connection...

Posted by: ljubodraz Apr 29 2016, 10:46 PM

QUOTE
Let Google be your friend,can I mention GPR,Pelican and Autohaus,you did this after all the warnings good luck confused24.gif


Ya, Google is my friend. Tried Pelican first then GPR. Even called Pelican who said Gemo cable wouldn't be in stock for at least another week. I'm a noob, not nuts. blink.gif

Posted by: 396 Apr 29 2016, 11:50 PM

QUOTE(tdgray @ Apr 29 2016, 01:23 PM) *

dead horse.gif


dead horse.gif

Posted by: RobW Apr 29 2016, 11:54 PM

QUOTE(396 @ Apr 29 2016, 10:50 PM) *

QUOTE(tdgray @ Apr 29 2016, 01:23 PM) *

dead horse.gif


dead horse.gif

dead horse.gif

Sorry, I couldn't resist

Posted by: Wyvern Apr 30 2016, 01:32 AM

I am newer to the 914 community .
"Euro Lenses", would be on my list

I have made several purchases for AA and always got a good deal, the right part & and fast shipping.


Posted by: porschetub Apr 30 2016, 04:21 AM

QUOTE(ljubodraz @ Apr 30 2016, 04:46 PM) *
QUOTE

Let Google be your friend,can I mention GPR,Pelican and Autohaus,you did this after all the warnings good luck confused24.gif


Ya, Google is my friend. Tried Pelican first then GPR. Even called Pelican who said Gemo cable wouldn't be in stock for at least another week. I'm a noob, not nuts. blink.gif


Not sure pelican list a cable right now,so who is nuts then,oh autohaus have one too but not your brand........your supplier is up to you noob, beer.gif

Posted by: mepstein Apr 30 2016, 04:49 AM

Worldpac sells them so any auto supplier should be able to get them quickly.

Posted by: ljubodraz Apr 30 2016, 06:35 AM

QUOTE(porschetub @ Apr 30 2016, 05:21 AM) *

QUOTE(ljubodraz @ Apr 30 2016, 04:46 PM) *
QUOTE

Let Google be your friend,can I mention GPR,Pelican and Autohaus,you did this after all the warnings good luck confused24.gif


Ya, Google is my friend. Tried Pelican first then GPR. Even called Pelican who said Gemo cable wouldn't be in stock for at least another week. I'm a noob, not nuts. blink.gif


Not sure pelican list a cable right now,so who is nuts then,oh autohaus have one too but not your brand........your supplier is up to you noob, beer.gif


Sorry porscetub but you're wrong and even perhaps nuts yourself. Pelican does list the Gemo ..........as out of stock. Autohaus has the brand I don't want...... thanks. WTF.gif

Posted by: rhodyguy Apr 30 2016, 08:12 AM

Well, there's 1 like for the FB page.

Posted by: r_towle Apr 30 2016, 08:26 AM

I feel like we should stick up for Tom.

Posted by: KELTY360 Apr 30 2016, 08:50 AM

QUOTE(396 @ Apr 29 2016, 10:50 PM) *

QUOTE(tdgray @ Apr 29 2016, 01:23 PM) *

dead horse.gif


dead horse.gif


But, but, but.....the horse isn't dead.

Posted by: bdstone914 Apr 30 2016, 08:58 AM

How about pictures of the actual product for sale rather than the OEM part?
Posting pictures of parts that are not what you are actually selling shows AA continues the bait and switch game that has made the the hated business that they are.
The only pair I saw on a car fit like crap. I would not buy them even if they looked perfect.
Had a Pelican customer bought a pair of the clear lenses. One lens was filled with air bubbles. Not sure he ever got it resolved.

A friend who used to work at AA told me they would sell a used damaged part part as NOS. They would spray it with Krylon paint, throw it in a box wet and ship it.
What kind of business owner would allow or condone that.
I dealt with the twice and they screwed up both times.
Fuch them.
Fuch your facebook likes.
Thank for showing us you are still the fuched up company with a fuched up owner.

Posted by: Spoke Apr 30 2016, 09:35 AM

I bought a few things from them when I first bought my 914. Then I bought a thermostat from them. Talked to a guy on the phone, took my CC number and info. 2 months later the part didn't show up. Called back and found out they didn't have the thermostat; demanded my money back. They gave me a refund. That was the last time I dealt with them.

Posted by: rhodyguy Apr 30 2016, 09:39 AM

So ** got to 'float' your $ for a couple of months. Sounds like a nothing right? Do it enough times and it adds up.

Posted by: Porschef Apr 30 2016, 09:50 AM

I'm not all that organized, blink.gif but the Universe works in strange ways. Just yesterday my wife handed me a receipt she'd found and asked if I needed it. Wouldn't you know, it was for a pair of these lenses, dated 2/8/11. Hmmmmm...

I still have one, IIRC the other broke and got tossed. dry.gif


idea.gif Wonder if, as someone suggested, an exchange program might take place? idea.gif


Posted by: flippa Apr 30 2016, 11:47 AM

QUOTE(RobW @ Apr 29 2016, 10:54 PM) *

QUOTE(396 @ Apr 29 2016, 10:50 PM) *

QUOTE(tdgray @ Apr 29 2016, 01:23 PM) *

dead horse.gif


dead horse.gif

dead horse.gif

Sorry, I couldn't resist



jsharp.gif

QUOTE(r_towle @ Apr 30 2016, 07:26 AM) *

I feel like we should stick up for Tom.


agree.gif

Posted by: ripper911 Apr 30 2016, 12:59 PM

QUOTE(flippa @ Apr 30 2016, 01:47 PM) *



QUOTE(r_towle @ Apr 30 2016, 07:26 AM) *

I feel like we should stick up for Tom.


agree.gif


Isn't he the blond one?

Posted by: Camaro Mike Apr 30 2016, 01:16 PM

A lot of interesting feedback here.

Posted by: messix Apr 30 2016, 01:46 PM

QUOTE(Catherine at AutoAtlanta @ Apr 27 2016, 03:10 PM) *

We are pleased to announce that after a long awaited arrival, the Euro 914 Tail Light Lenses are finally here! We would like you all to know that we heard the feedback from the first run loud and clear. Please consider this second run a symbol of our deep desire to give our fellow 914 enthusiasts better products that they’d be proud of! With the expert help of our German engineer Juergen and 18 months of meticulous testing and re-testing , we have perfected them significantly. They are tougher, much more consistent, and they fit perfectly. We should know, we hand fit each pair before shipping them out! They could not be any closer to the original Hella, we did side by side comparisons at each stage of the creation of these vibrant works of art.

To celebrate the arrival of our colorful new Euro 914 Tail Light Lenses, the team at AutoAtlanta would like to give away a set of the perfect 914 Tail Light Lenses to a faithful member of the 914 community. Whether they are the red/clear USA lenses or our new amber/red/clear Euro lenses. Heres is all you need to do to participate!
Step 1: Go to our Facebook page, www.facebook.com/AutomobileAtlanta, and “Like” us!
Step 2: Vote in our poll, “Red vs Euro 914 Tail Light Lenses”
Step 3: Comment with your name on this post

When we get 100 likes on our poll, we will choose one random winner through www.random.org! The winner will be randomly drawn from the participants of the poll.
When we get 500 likes on our poll, we will choose a second random winner through www.random.org! That winner will also be drawn randomly from the poll participants.

That’s all you have to do! Good Luck!

This poll will remain open until Friday, May 6th, 12:00 PM Eastern Time.Attached Image Attached Image

wow if i got this as a e-mail i would see it a a Nigerian scam
lol-2.gif av-943.gif shades.gif stirthepot.gif stromberg.gif chair.gif slap.gif poke.gif

Posted by: Scott S Apr 30 2016, 03:54 PM

Why is there no mention of this offer on the nearly dead 914 club site?

Just this: http://www.914club.com/bbs2/index.php?showtopic=429757

This is just a typical BS social media promotion. Anyone who participates is simply being used. I will be shocked if anyone ever receives anything.

Posted by: rhodyguy Apr 30 2016, 04:28 PM

I mentioned the ghost town on the 28th. Had this offer not been posted here I never would have known about it.

Posted by: Geezer914 May 1 2016, 06:43 AM

When I bought my 914 back in 2009, you were the only game in town, at least that's what I thought. I bought a lot of parts from AA. I had to return half of them because I was sent the wrong parts, plus there were a lot of of back orders. I placed an order for a 1.8L air intake tube, it was back ordered. A year later it shows up at my door and my credit card charged without any notice. Hell, I could have sold the car by then. I had to hog out the ends with a Dremel to make it fit, and clean up all the snot hanging from the inside of the tube. Really piss pour quality. I ordered the ultimate air dam with brake duct holes for $238.00. You sent the wrong part and charged $116.58 shipping!!! I bought the same one from Ecklers for $212 shipped! Rear valance, no notches, your price $162.50. Bought from Ecklers for $84.50. So Catherine, if you were in my shoes, would you give a company like this a second chance??? sheeplove.gif

Posted by: mepstein May 1 2016, 07:21 AM

I have a feeling that Catherine - whoever - has left the building.

Posted by: 396 May 1 2016, 07:27 AM

QUOTE(mepstein @ May 1 2016, 06:21 AM) *

I have a feeling that Catherine - whoever - has left the building.


I concur. Now lets let it die....

Posted by: RobW May 1 2016, 08:11 AM

QUOTE(396 @ May 1 2016, 06:27 AM) *

QUOTE(mepstein @ May 1 2016, 06:21 AM) *

I have a feeling that Catherine - whoever - has left the building.


I concur. Now lets let it die....

And not get to 10 pages? I'm not sure I can "like" this thread unless we get to 10 pages....

Posted by: TJB/914 May 1 2016, 08:18 AM

QUOTE(mepstein @ May 1 2016, 09:21 AM) *

I have a feeling that Catherine - whoever - has left the building.


I heard a rumor that Catherine is really George Hussey in fake drag working this offer. I was going to send Catherine a personal message with my personal good thoughts about George then decided at the last minute to delete it. Good thing if it's really George behind these messages. stirthepot.gif Wow this is an interesting AA site. popcorn[1].gif

Tom

Posted by: rfuerst911sc May 1 2016, 08:37 AM

When I moved to Marietta going on 7 years ago I learned of AA. As it turns out they are only about 5 miles from where I live. At the time I had a /6 conversion that I built. She was running " good " but not quite right. I had a feeling the Weber carb's needed some work. Having recently moved I just didn't have the time to rebuild them myself. Despite being warned by several world members I took my car there. Now keep in mind the car was running good . I get a call from some wrench there that the carb's need to be rebuilt. Going to run $2,000.00 plus ! Yikes but I said go ahead. A few days later I get a call that the car is ready to be picked up. I told the " sales clerk " that I wanted to hear the car start/run before paying. The " mechanic " that did the work met me at my car with the keys. He stated go ahead and pump the throttle once and she'll start and purr like a kitten. The car would not start dry.gif And by not start I mean after 30 minutes of screwing around in the parking lot it still would not start. Good solid spark so had to be fuel. The mechanic screwed around for another hour or so and finally got it started. I took it for a test drive it ran horrible blink.gif . I limped the car back to AA and they proceeded to pull all the jets, blow them out and replace. Finally got the car running so I paid and got the hell out of there. One week later took the car to Franz Blum and they diagnosed the problem..........the carb's needed rebuilding !!! That's what I just paid for at AA ! I drove down to FB and they showed me the mess..........I was pissed ! I called AA and asked for George.........he told me the car was running " great " when it left his shop and too bad for me headbang.gif I vowed then to NEVER EVER buy one more item from AA and I have kept up my end of the bargain. Oh and when I picked the car up from FB it was running great ! If AA caught fire I wouldn't even bother to piss on the ashes KMA.gif George you reap what you sow your business model of screwing over customers is catching up with you. Later a$$hole !

Posted by: rhodyguy May 1 2016, 08:45 AM

WOW!!! A $2k+ bend over. I would have found myself in jail or the hospital. Keep em' coming. The bell can not be un-rung. Will a google search find this thread?

Posted by: ripper911 May 1 2016, 08:52 AM

QUOTE(TJB/914 @ May 1 2016, 10:18 AM) *

QUOTE(mepstein @ May 1 2016, 09:21 AM) *

I have a feeling that Catherine - whoever - has left the building.


I heard a rumor that Catherine is really George Hussey in fake drag working this offer. I was going to send Catherine a personal message with my personal good thoughts about George then decided at the last minute to delete it. Good thing if it's really George behind these messages. stirthepot.gif Wow this is an interesting AA site. popcorn[1].gif

Tom


Catherine. laugh.gif

IPB Image

Posted by: rhodyguy May 1 2016, 08:54 AM

Butter face.

Posted by: flippa May 1 2016, 11:08 AM

wub.gif


Posted by: SirAndy May 1 2016, 12:41 PM

QUOTE(ripper911 @ May 1 2016, 07:52 AM) *
Catherine. laugh.gif

There goes my morning coffee ...
rolleyes.gif

Posted by: ConeDodger May 1 2016, 02:34 PM

QUOTE(SirAndy @ May 1 2016, 02:41 PM) *

QUOTE(ripper911 @ May 1 2016, 07:52 AM) *
Catherine. laugh.gif

There goes my morning coffee ...
rolleyes.gif


OMG! agree.gif

Posted by: r_towle May 1 2016, 02:39 PM

What about Tom?

Posted by: rgalla9146 May 1 2016, 04:08 PM

Not so fast there.......what's the FB tally ?

Posted by: 914bub May 1 2016, 05:07 PM

I voted in the poll! piratenanner.gif biggrin.gif

Posted by: RobW May 1 2016, 06:28 PM

QUOTE(914bub @ May 1 2016, 04:07 PM) *

I voted in the poll! piratenanner.gif biggrin.gif

I'm steering clear of the pole, and the poll.

Posted by: toolguy May 1 2016, 07:32 PM

Speaking of Catherine being Georges alter ego. . Years ago I was told that Lionel is really George, and it's his Ebay persona because he likes Lionel trains also. . . never got a confirmation but it make sense with the crap Lionel tries to sell on Ebay as 'vintage and rare'

Posted by: mepstein May 1 2016, 07:52 PM

QUOTE(toolguy @ May 1 2016, 09:32 PM) *

Speaking of Catherine being Georges alter ego. . Years ago I was told that Lionel is really George, and it's his Ebay persona because he likes Lionel trains also. . . never got a confirmation but it make sense with the crap Lionel tries to sell on Ebay as 'vintage and rare'

That is true. He also has other websites that don't mention the autoatlanta name.

Posted by: Catherine at AutoAtlanta May 2 2016, 01:22 PM

Catherine of Auto Atlanta is Catherine (kiki) the original poster of the thread. This is Lina, the person that authored the post content and the comments. My words evidently awakened the anger in many of you. That was not my intent. I am originally from Bulgaria, and we always express what we feel and think no matter what the outcome. I knew that there was animosity toward the Auto Atlanta name and George Hussey but I had no idea as to the depth of your resentment. I should have looked deeper into this and read more of your posts before just diving in and appearing to dismiss them. After hours of review, your grievances are now as serious to me as they are to you.

From now on, I will only post as myself, not as the conscience of the company. I will follow this post with an introduction post in a more appropriate thread and will continue to post under Lina at autoatlanta . I hope I can become a part of your club not just someone who posts a few times and quiets down. We have so much great a happenings here, that it will enhance the value of the club for all of its members, and hopefully make me a valued contributor. Lina Chahova

Posted by: Porschef May 2 2016, 01:35 PM

I'm sure we appreciate the candor, it's not something that's going to change overnight unfortunately. Some are too far gone to bring back, others have had decent experiences, and will be less likely to bash.

I've not had a bad experience, but it was only limited to a couple of transactions, nothing terribly difficult to mess up. Also, I did speak directly with George, and found him to be a personable guy.

Looks like the ball's in your court...

Posted by: rhodyguy May 2 2016, 01:40 PM

Welcome Lina, you should get an account of your own. Become a member of the community. If we appear angry, it's more bluntness. you'll not find a nicer, willing to help, generous group of people. Worldwide.

Posted by: 76-914 May 2 2016, 01:45 PM

Lina, I believe your intentions are real but I doubt you will see any change in this communities feeling toward your employer. If you were in America 20 years ago you may remember a cartoon strip that ran under the name of "Peanuts" and the charectors Charlie Brown and Lucy. Every Autumn she would trick Charlie into kicking the football which she held. As he begAn with his kick she would withdraw the ball and he would end up on his back. EVERY YEAR. Your employer has taken this same approach with many, many people here. EVERY YEAR. Just wanted to present you with this analogy as someone expects you to move mountains ( that were originally molehils and easily remedied ). Good luck with your task. beerchug.gif Kent

Posted by: rhodyguy May 2 2016, 01:52 PM

Bluntness alert. If you continue to post under your screen name, it just won't work out. If Catherine posts, it will be precieved you are on the clock. You already know how that works out.

Posted by: Porschef May 2 2016, 01:53 PM

Yes, you may wind up needing many nickels before long...
headbang.gif

Posted by: Catherine at AutoAtlanta May 6 2016, 10:22 AM

Congratulations Glen Cordle (Optimusglen)! You have been randomly selected as the winner of a set of brand new USA 914 Tail Light Lenses! You will be emailed with details shortly. Congrats!


Attached thumbnail(s)
Attached Image Attached Image

Posted by: Optimusglen May 6 2016, 10:36 AM

Holy crap.

Thank you!!

Posted by: gandalf_025 May 6 2016, 10:54 AM

QUOTE(Optimusglen @ May 6 2016, 12:36 PM) *

Holy crap.

Thank you!!



I don't have time to go through all this pages of this thread at the moment....

But curious.... Did you post in this thread before winning ?????

Posted by: Optimusglen May 6 2016, 11:11 AM

QUOTE(gandalf_025 @ May 6 2016, 11:54 AM) *



I don't have time to go through all this pages of this thread at the moment....

But curious.... Did you post in this thread before winning ?????



I did, page 2, post #27.

QUOTE(Optimusglen @ Apr 28 2016, 08:17 AM) *

I'll bite, Glen Cordle.

Posted by: timothy_nd28 May 6 2016, 11:50 AM

I'm happy for you Glen but of the 13 "likes" on Facebook, I didn't see your name. Per the instructions of post 1, you had to like the facebook page, vote in their poll, then post on this thread (which you did).

Posted by: championgt1 May 6 2016, 11:57 AM

yellowsleep[1].gif

Posted by: Optimusglen May 6 2016, 12:05 PM

QUOTE(timothy_nd28 @ May 6 2016, 12:50 PM) *

I'm happy for you Glen but of the 13 "likes" on Facebook, I didn't see your name. Per the instructions of post 1, you had to like the facebook page, vote in their poll, then post on this thread (which you did).


You apparently didn't understand the rules correctly. You "Like" their page, vote in the poll, and comment in the thread. I did all three, what I did not do is "like" the poll. There are 13 likes for the poll.

Edit: Ya know what, even though I don't need to, I'll like the poll too chowtime.gif

Posted by: rdauenhauer May 6 2016, 12:16 PM

Hmm, did you get to choose US or Euro & chose the US ?
I thought the point was to promote the return of the Euro ver. by giving away a set?

Posted by: timothy_nd28 May 6 2016, 12:21 PM

My apologies, you are right. I was hopeful with my chances of only 13 likes

Posted by: Optimusglen May 6 2016, 12:23 PM

I voted US spec, so I assume that's how they chose to give me the US spec lenses. I think the goal was to promote the new parts of the new manufacturing process, which produces both styles I assume.

Posted by: RobW May 6 2016, 12:58 PM

13 likes. Congratulations?

Posted by: mepstein May 6 2016, 01:01 PM

QUOTE(RobW @ May 6 2016, 02:58 PM) *

13 likes. Congratulations?

12 more than I thought. I assume George would vote yes

Posted by: Philip W. May 6 2016, 01:19 PM

they look really nice in the photo above, please report back about the fit and finish!! once installed

Posted by: falcor75 May 6 2016, 01:20 PM

Ok so time to go and unlike the AA page again.

Posted by: DBCooper May 6 2016, 02:32 PM

QUOTE(falcor75 @ May 6 2016, 11:20 AM) *

Ok so time to go and unlike the AA page again.

lol-2.gif Ha ha ha ha, good one.

Posted by: toolguy May 6 2016, 03:06 PM

QUOTE(Optimusglen @ May 6 2016, 09:36 AM) *

Holy crap.

Thank you!!


I would like to see you post an honest unbiased review when you check fit and finish. .
Yep. unbiased, give them the benefit of the doubt.
With pictures please.

Posted by: Mueller May 6 2016, 03:19 PM

QUOTE(Optimusglen @ May 6 2016, 10:11 AM) *

QUOTE(gandalf_025 @ May 6 2016, 11:54 AM) *



I don't have time to go through all this pages of this thread at the moment....

But curious.... Did you post in this thread before winning ?????



I did, page 2, post #27.

QUOTE(Optimusglen @ Apr 28 2016, 08:17 AM) *

I'll bite, Glen Cordle.



Congrats....


Posted by: wndsnd May 6 2016, 03:46 PM

I agree.

Congratulations. I hope you do get a nice set of lenses.

I will tell a funny story, well funny for every one but me.

I bought a set of pristine lenses from a member here.

They looked so great with the new paint job.

One day I decided to trick up a bit with LED inserts.

When I put the lens back on, I reached over the lip of the trunk and screwed on the round plastic nuts.

Later that day someone remarked How come your car has no rear lenses?

I had screwed the plastic nuts to the mounting studs of the housings, not the lens. They must have flew off around 80 MPH on my trip to Maine. No way to find.

Easy to do, expensive to learn......


Posted by: bandjoey May 6 2016, 04:29 PM

wHAT???This again? and I wanted to win.. hissyfit.gif

Posted by: Optimusglen May 6 2016, 04:50 PM

QUOTE(toolguy @ May 6 2016, 04:06 PM) *

QUOTE(Optimusglen @ May 6 2016, 09:36 AM) *

Holy crap.

Thank you!!


I would like to see you post an honest unbiased review when you check fit and finish. .
Yep. unbiased, give them the benefit of the doubt.
With pictures please.


That I can do, nobody buys my opinion.

Posted by: PanelBilly May 6 2016, 06:11 PM

Unlike

Posted by: PanelBilly May 6 2016, 06:11 PM

Did I do this wrong again

Posted by: somd914 May 6 2016, 06:53 PM

QUOTE(Optimusglen @ May 6 2016, 06:50 PM) *

QUOTE(toolguy @ May 6 2016, 04:06 PM) *

QUOTE(Optimusglen @ May 6 2016, 09:36 AM) *

Holy crap.

Thank you!!


I would like to see you post an honest unbiased review when you check fit and finish. .
Yep. unbiased, give them the benefit of the doubt.
With pictures please.


That I can do, nobody buys my opinion.

Hate to say, but to some degree they already did buy your opinion with "Liking" their page w/o ever seeing the product...

Guess I don't understand the FB "Like" thing. A few years back when looking for custom home builders, one builder in the running didn't have a web site but used FB instead. Confusing to see a builder who constructs a few homes a year had thousands of "Likes".

On a positive note, congrats on your win beerchug.gif

Posted by: Optimusglen May 6 2016, 07:29 PM

QUOTE(somd914 @ May 6 2016, 07:53 PM) *

Hate to say, but to some degree they already did buy your opinion with "Liking" their page w/o ever seeing the product...


You definitely don't understand FB likes then, when you "like" a page, you're essentially signing up to keep updated when they post. You're not proclaiming an undieing affection. Besides, like many of you I liked their page right at the beginning of this contest.

Apart from that though, I've made 3-4 transactions with AA in the time I've been in the 914 world. Each and every time the transaction went smoothly and I was satisfied with the parts. What concerns me is that many of you will assume the worst about the product, if you want an unbiased opinion of the parts when I get them that's fine, I'll give one based on my experiences with them and the product itself. Don't question my sincerity on my posts though.

Posted by: somd914 May 6 2016, 08:26 PM

QUOTE(Optimusglen @ May 6 2016, 09:29 PM) *

QUOTE(somd914 @ May 6 2016, 07:53 PM) *

Hate to say, but to some degree they already did buy your opinion with "Liking" their page w/o ever seeing the product...


You definitely don't understand FB likes then, when you "like" a page, you're essentially signing up to keep updated when they post. You're not proclaiming an undieing affection. Besides, like many of you I liked their page right at the beginning of this contest.

Apart from that though, I've made 3-4 transactions with AA in the time I've been in the 914 world. Each and every time the transaction went smoothly and I was satisfied with the parts. What concerns me is that many of you will assume the worst about the product, if you want an unbiased opinion of the parts when I get them that's fine, I'll give one based on my experiences with them and the product itself. Don't question my sincerity on my posts though.

I did not mean to question your sincerity as I have no reason to believe you won't provide an unbiased opinion, apologies for coming across that way.

And yes I do understand FB Likes in order to stay connected to the post, the behind scenes marketing (though not a strong a "sharing"), and that liking is considered an endorsement to some users. So as I stated, "to some degree". But I digress as this is a car forum.

And yes, I am interested to see if these lenses are an improvement over their old ones - always good to see the parts market expand for our old cars, that is provided they are good parts.

Posted by: Coondog May 6 2016, 10:10 PM

Now that I didn't win, I take back the nice things I said about AA........ headbang.gif

Posted by: green ernie May 7 2016, 01:56 AM

QUOTE(bdstone914 @ Apr 30 2016, 03:58 PM) *

How about pictures of the actual product for sale rather than the OEM part?
Posting pictures of parts that are not what you are actually selling shows AA continues the bait and switch game that has made the the hated business that they are.
The only pair I saw on a car fit like crap. I would not buy them even if they looked perfect.
Had a Pelican customer bought a pair of the clear lenses. One lens was filled with air bubbles. Not sure he ever got it resolved.

A friend who used to work at AA told me they would sell a used damaged part part as NOS. They would spray it with Krylon paint, throw it in a box wet and ship it.
What kind of business owner would allow or condone that.
I dealt with the twice and they screwed up both times.
Fuch them.
Fuch your facebook likes.
Thank for showing us you are still the fuched up company with a fuched up owner.

I bought a pair of clear lenses from Pelican Parts and they were full of bubbles and not very good quality in general. I was told that they come directly from the supplier which was the reason they were not checked at Pelican. They came in a box with other parts that came from Pelican. Pelican would not pay the return postage from the UK so I posted them back from California when I was on holiday there and they replaced them no problem. They are not Hella and I didn't expect Hella quality. You get what you pay for when you buy a copy.
I have bought from 914 rubber also, missing parts, incorrect parts and no response to emails.
AA is the only place I have bought from and had quick service, good quality parts and no problems.
Porsche now produce more parts than ever for the 914 and will expand the range so maybe some other suppliers will have to improve. biggrin.gif

Posted by: Mikey914 May 7 2016, 09:30 AM

QUOTE(green ernie @ May 7 2016, 12:56 AM) *

QUOTE(bdstone914 @ Apr 30 2016, 03:58 PM) *

How about pictures of the actual product for sale rather than the OEM part?
Posting pictures of parts that are not what you are actually selling shows AA continues the bait and switch game that has made the the hated business that they are.
The only pair I saw on a car fit like crap. I would not buy them even if they looked perfect.
Had a Pelican customer bought a pair of the clear lenses. One lens was filled with air bubbles. Not sure he ever got it resolved.

A friend who used to work at AA told me they would sell a used damaged part part as NOS. They would spray it with Krylon paint, throw it in a box wet and ship it.
What kind of business owner would allow or condone that.
I dealt with the twice and they screwed up both times.
Fuch them.
Fuch your facebook likes.
Thank for showing us you are still the fuched up company with a fuched up owner.

I bought a pair of clear lenses from Pelican Parts and they were full of bubbles and not very good quality in general. I was told that they come directly from the supplier which was the reason they were not checked at Pelican. They came in a box with other parts that came from Pelican. Pelican would not pay the return postage from the UK so I posted them back from California when I was on holiday there and they replaced them no problem. They are not Hella and I didn't expect Hella quality. You get what you pay for when you buy a copy.
I have bought from 914 rubber also, missing parts, incorrect parts and no response to emails.
AA is the only place I have bought from and had quick service, good quality parts and no problems.
Porsche now produce more parts than ever for the 914 and will expand the range so maybe some other suppliers will have to improve. biggrin.gif

Earnie,
If I owe you anything, or you have any problems, just PM me I'm more than happy to take care of it. Yes, we occasionally have to back order parts, but WE pay the shipping.

Posted by: rhodyguy May 7 2016, 09:41 AM

How much is shipping AND handling? Unless they truly are free and s&h is included.

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