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Posted by: Lucky9146 Nov 27 2023, 05:27 PM

I was trying to place an order on Black Friday and nothing was working right for me. I'll spare you the details, but I think the issue was mostly on my end. In desperation, I called and left a message about my situation knowing that it might be a tough day to have someone answer or return my call.

To my surprise I received a call on Saturday morning from Kate (working from home) who took care of everything and got my order placed! Even though it was a small order this time, she really went to bat and made it happen.

What a great company with dedicated people! She reminded me there is only 6 people working there.
Thank Your 914 Rubber

Posted by: 76-914 Nov 27 2023, 06:52 PM

QUOTE(Lucky9146 @ Nov 27 2023, 03:27 PM)

I was trying to place an order on Black Friday and nothing was working right for me. I'll spare you the details, but I think the issue was mostly on my end. In desperation, I called and left a message about my situation knowing that it might be a tough day to have someone answer or return my call.

To my surprise I received a call on Saturday morning from Kate (working from home) who took care of everything and got my order placed! Even though it was a small order this time, she really went to bat and made it happen.

What a great company with dedicated people! She reminded me there is only 6 people working there.
Thank Your 914 Rubber

Posted by: Cairo94507 Nov 28 2023, 10:07 AM

I have always found 914Rubber to be extremely fast in getting orders out; never had any issues.

Posted by: Mikey914 Nov 28 2023, 10:08 AM

QUOTE(76-914 @ Nov 27 2023, 04:52 PM)

QUOTE(Lucky9146 @ Nov 27 2023, 03:27 PM)

I was trying to place an order on Black Friday and nothing was working right for me. I'll spare you the details, but I think the issue was mostly on my end. In desperation, I called and left a message about my situation knowing that it might be a tough day to have someone answer or return my call.

To my surprise I received a call on Saturday morning from Kate (working from home) who took care of everything and got my order placed! Even though it was a small order this time, she really went to bat and made it happen.

What a great company with dedicated people! She reminded me there is only 6 people working there.
Thank Your 914 Rubber

Kate is great! Much better than dealing with Mark.

Posted by: technicalninja Nov 28 2023, 01:06 PM

Got my "seconds" glove box and Calander from 914rubber.

Great folks to work with!

Made a large Black Friday order...

Posted by: 914RubberCS Nov 28 2023, 04:59 PM

QUOTE(Lucky9146 @ Nov 27 2023, 06:27 PM)

I was trying to place an order on Black Friday and nothing was working right for me. I'll spare you the details, but I think the issue was mostly on my end. In desperation, I called and left a message about my situation knowing that it might be a tough day to have someone answer or return my call.

To my surprise I received a call on Saturday morning from Kate (working from home) who took care of everything and got my order placed! Even though it was a small order this time, she really went to bat and made it happen.

What a great company with dedicated people! She reminded me there is only 6 people working there.
Thank Your 914 Rubber