914World.com - The largest online 914 community!

UPS bends me over again...., Their insurance is a scam

Joe Bob	Jan 5 2005, 09:54 AM Post #1
Retired admin, banned a few times Group: Members Posts: 17,427 Joined: 24-December 02 From: Boulder CO Member No.: 5 Region Association: None	The ongoing saga of shipping via UPS.....I inadvertantly undervalued my trans when shipping it to Houston.....it arrived in pieces. It was so screwed up that I had to buy a core from Red Beard. I have faxed, called, faxed, faxed, called, faxed again and dealt with UPS, Crawford (the insurance company) and have been told on three seperate times the "check is in the mail". Just got a call saying they need MORE documentation on the new replacement parts......GEEEEEZYZ.......six weeks I have been dicking with these morons for a lousy 370 bucks. Screw it....FedEx gets my business from now on. (IMG:http://www.914world.com/bbs2/html/emoticons/flipa.gif)

Replies(1 - 19)

Rusty	Jan 5 2005, 10:00 AM Post #2
Wanted: Engine case GA003709 Group: Admin Posts: 7,952 Joined: 24-December 02 From: North Alabama Member No.: 6 Region Association: Galt's Gulch	Yep. No arguments from me, Mike.

type11969	Jan 5 2005, 10:57 AM Post #3
Senior Member Group: Members Posts: 1,231 Joined: 2-December 03 From: Collingswood, NJ Member No.: 1,410 Region Association: North East States	fed ex screwed me over too, took me well over a month and lots of aggrevation to get back my money after they completely lost my package. Too bad for them that I was unemployed and had all the time in the world to hassle them. I really think these shipping companies bank on the fact that you will just give up because the time you spend faxing, complaining, etc isn't usually worth the lost/damaged package value.

Kerrys914	Jan 5 2005, 12:02 PM Post #4
Dear, the parts I just sold paid for that part ;) Group: Members Posts: 1,568 Joined: 26-December 02 From: Williamsburg, VA Member No.: 16	Has anyone tried DHL or DH? yet? I wonder if they would be any better since they are so new. Sorry to hear about UPS.. I have two things goming in the mail ( 3weeks now) by UPS. I hope they show up in one piece. Best of luck (IMG:http://www.914world.com/bbs2/html/emoticons/beerchug.gif)

Kerrys914	Jan 5 2005, 12:05 PM Post #5
Dear, the parts I just sold paid for that part ;) Group: Members Posts: 1,568 Joined: 26-December 02 From: Williamsburg, VA Member No.: 16	Also, You should have seen the fender/flares I picked up for Jason yesterday (IMG:http://www.914world.com/bbs2/html/emoticons/ohmy.gif) He wraped the fiberglass fender/flares (6'x3') in brown paper with some ductape on the seams (IMG:http://www.914world.com/bbs2/html/emoticons/ohmy.gif) (IMG:http://www.914world.com/bbs2/html/emoticons/ohmy.gif) They never would have made it there in 1,2,3 or 10 pieces...

skline

Jan 5 2005, 12:07 PM

Post #6

Born to Drive

Group: Members
Posts: 7,910
Joined: 26-December 02
From: Costa Mesa, CA
Member No.: 17
Region Association: Southern California

QUOTE (Kerrys914 @ Jan 5 2005, 10:02 AM)

Has anyone tried DHL or DH? yet? I wonder if they would be any better since they are so new.

Sorry to hear about UPS.. I have two things goming in the mail ( 3weeks now) by UPS. I hope they show up in one piece.

Best of luck (IMG:http://www.914world.com/bbs2/html/emoticons/beerchug.gif)

DHL just bought out Airborne, I just had something shipped with them and it took way longer than it should have and they just dump it on your porch, no knock on the door or anything. That is how they always have been. If it was something valuable, I would not want them shipping it for me. Case in point, I bought a new HP 24 port Gigabit switch 2 weeks ago and had them ship it with DHL. Normally it would take a week max to get here. It took 8 days plus a weekend. So that is 8 working days. Their tracking leaves much to be desired also. I checked it the first day and it showed it being picked up by DHL at senders location. A week later, it showed it still in the same location. The day it was delivered, it said it was in Aurora Colorado. What a joke.

Kerrys914	Jan 5 2005, 12:29 PM Post #7
Dear, the parts I just sold paid for that part ;) Group: Members Posts: 1,568 Joined: 26-December 02 From: Williamsburg, VA Member No.: 16	Thanks.. My place of work has just started to use them and I was thinking about it..Sounds like I will pass (IMG:http://www.914world.com/bbs2/html/emoticons/wink.gif) UPS delivers to my house around 8:00PM and doesn't knock (IMG:http://www.914world.com/bbs2/html/emoticons/headbang.gif) I was heading out to work one day and their was a box that said REFRIGERATE... It was a freak'n xmass ham from a client..Sat out there all night. Good thing it was cold as a witches .... out.

Elliot_Cannon	Jan 5 2005, 01:27 PM Post #8
Senior Member Group: Retired Members Posts: 1,922 Joined: 26-March 03 From: Orange County Ca Member No.: 480 Region Association: None	I've been a UPS employee for 17 years now (pilot) and I can tell you they are all about the same. They are all more concerned with corporate clients and don't seem to give a shit about individuals. Mike, if you shipped 100 transmissions a month maybe you would get better service. Maybe. Send some emails and write some letters. UPS is supposed to be very concerned about their image. Pitch a bitch and see what happens. Good luck. Cheers, Elliot P. S. UPS used to give all employees a frozen turkey for Christmas. They even delivered it. The driver would leave it on the porch or in many cases off to the side so no one would see it. Guess what happened to our turkey? The raccoons had a great Christmas dinner.

redshift	Jan 5 2005, 06:07 PM Post #9
Bless the Hell out of you! Group: Members Posts: 10,926 Joined: 29-June 03 Member No.: 869	UPS broke my shit, and I have since (since 1991) shipped with other peoples. They ran me around for 6 months on a $5,000 claim, and I just told them to F O and forget about it. No offense to UPS families, but SCREW UPS. They lost way more than $5k worth of business, way.. and I paid for the insurance, asspoles. Bastards had the nerve to send me a check for THE COST OF THE INSURANCE. M

nsyr	Jan 5 2005, 07:31 PM Post #10
Because I Can Group: Members Posts: 314 Joined: 16-May 04 From: Tampa, FL Member No.: 2,073	DHL is horrible. They constantly lose packages and you can't insure over $100. Their rates are great if your corporate, but then again all they do is take your stuff to the post office.

Brando	Jan 5 2005, 08:52 PM Post #11
BUY MY SPARE KIDNEY!!! Group: Members Posts: 3,935 Joined: 29-August 04 From: Santa Ana, CA Member No.: 2,648 Region Association: Southern California	UPS and fedex are about the same. DHL... perfect for small parcels and documents, but not anything of REAL value.

jd74914	Jan 5 2005, 09:07 PM Post #12
Its alive Group: Members Posts: 4,810 Joined: 16-February 04 From: CT Member No.: 1,659 Region Association: North East States	I can say do not like ups I go a bunch of stuff shipped to me through them (multiple boxes), worth quite a bit, some stiff was fragile, and the carrier threw the boxes onto my yard me from the other side of the road, after he asked me where I wanted him to put them (I had gone into the house). When I looked out and saw him throwing them I went ballistic (IMG:http://www.914world.com/bbs2/html/emoticons/mad.gif) and chewed him out. Luckily I've never gotten that driver again. For me UPS service sucks (IMG:http://www.914world.com/bbs2/html/emoticons/finger.gif) I've never had problems with fedex, but I don't ship stuff very much

jd74914	Jan 5 2005, 09:09 PM Post #13
Its alive Group: Members Posts: 4,810 Joined: 16-February 04 From: CT Member No.: 1,659 Region Association: North East States	Elliot, that sucks about the turkeys. Thats rediculous (IMG:http://www.914world.com/bbs2/html/emoticons/ohmy.gif)

jwalters	Jan 5 2005, 09:25 PM Post #14
Sooo Close....... Group: Members Posts: 1,677 Joined: 14-May 04 From: Huntsville, AL Member No.: 2,068 Region Association: Europe	(IMG:http://www.914world.com/bbs2/html/emoticons/mad.gif) Years ago my parents were in Cali. and they shipped me a 2# box of SEES Candies..welllllll.................... Six weeks later it arrived.. (IMG:http://www.914world.com/bbs2/html/emoticons/headbang.gif) "Unimportant Propaganda Service!!!! Man I wish SEES was available in a store outside of Cali!!!!!! (IMG:http://www.914world.com/bbs2/html/emoticons/pray.gif)

Mueller	Jan 5 2005, 09:26 PM Post #15
914 Freak! Group: Members Posts: 17,150 Joined: 4-January 03 From: Antioch, CA Member No.: 87 Region Association: None	I went to Haltech.com tonight for some fuel injection info...this popped up on the front page (IMG:http://www.914world.com/bbs2/html/emoticons/smile.gif) Attached image(s)

Rhodes71/914	Jan 5 2005, 09:37 PM Post #16
Glacier Group: Members Posts: 1,374 Joined: 8-August 04 From: End of the Road, Alaska Member No.: 2,482	I have to agree with being a corporate account get you better treatment. I used to work for a title/escrow company and we sent dozens of packages a day, mostly documents, and if anything was late or missing they did everything they could to make it right.

Jake Raby	Jan 6 2005, 12:30 AM Post #17
Engine Surgeon Group: Members Posts: 9,398 Joined: 31-August 03 From: Lost Member No.: 1,095 Region Association: South East States	To Hell with PUS! a few weeks ago Charles from LN shipped me a new server for my network... Those pukes destroyed it.... It was insured... a week later some guy shows up wearing a 3 piece suit and walks in the shop with a laptop and about a 10,000 buck digital camera. The damn thing looked like a space ship! He asks where the damaged goods were and I took him to that corner of the shop. He had a smart ass tone and I asked him if he had a name and what the hell was hios reasoning for driving his piece of shit watercooled crap AROUND my gate! PUS must have lost his friendship and professionalism packet when it was shipped out! He immediately noted that the box was used and that it showed signs of being improperly packed! Imagine that! Then he starts showing me the scars inside the box that he was implying were caused from the computer hitting the box due to improper packing.. I then bring the point to him that he noted it was a used box and how can he prove that the last item shipped in the box didn't cause those scars?? He then finally introduced himself as being the "Senior sales executive" . I asked him just why they would pay someone with his clout to come do some shit work and take a few pics! I knew he was here because he noticed I had no account with UPS after being raped in 2001 by those bastards! He thought he could sellme on some more shitty service, excuses and lousy support! I took the opportunity to give him a good thrashing for working for such a screwed up organization. He really pissed me off when he started taking up for them by saying that " We ship millions of packages a week and we only lose or damage FIVE PERCENT OF THEM" WTF??? Hell, if i had a 5% failure rate on an engine I'd dig my own grave and bury myself alive! What pisses me off is that if they lose something, or damage it they treat you like a damn con artist or criminal because it happened and they only pay you after you call them every day for 3 months trying to get it straightened out! IOkay, so what if you lose or damage 5% of what you do, but you better damn well have a 100% satisfaction rating for insurance claims! Long story short, he handed me his business card and I threw it in the trash right in front of him and encouraged him to leave because we don't take to his kind very much in this neck of the woods. On his way out he looked at me and said " I appreciate your honesty" I replied "Then open your wallet and pay me for th 8 claims that your screwed up company wouldn't"- He shut up after that one, got in his Lexus and bottomed the oil pan out 4 times going down the driveway! BTW, I had a corporate account and shipped 30K in one year... The first year after I swapped to Fed Ex I spent 22K or so and sent MORE packages than the 30K year I had with PUS.. I now ship everything including whole engines with Fed Ex and if they break something or lose something I have a check with 2 weeks- No questions asked and no suit clad pansy shows up with an Asteroid camera trying to weasel out of it. I'd rather ship something with the Damn Pony Express as to use PUS!

skline	Jan 6 2005, 01:02 AM Post #18
Born to Drive Group: Members Posts: 7,910 Joined: 26-December 02 From: Costa Mesa, CA Member No.: 17 Region Association: Southern California	I have had good luck with the US Postal service lately. They have been fast and things got to where they were going without damage. Dell has started shipping thier computers with the USPS and require a signature. I shipped a box to my dad the week after Christmas and he got it in 2 days. It cost me about 3.85 to ship it which was about 4.00 less than UPS. If I can ship it through USPS that is the way I will ship it. So far, I havent found much I couldnt ship through them.

mskala	Jan 6 2005, 10:36 AM Post #19
R Group: Members Posts: 1,926 Joined: 2-January 03 From: Massachusetts Member No.: 79 Region Association: None	I have a UPS account, not used for huge dollars but hey every GW is important. Yesterday I walked into the UPS store to send something, he tells me it's probably cheaper to 'ship it through me' than to put it on my account. WTF?!?#@ Meaning that any shmo handing cash is going to get a better deal, PLUS they don't get a bill every time that you have to mail back to them. (And it doesn't seem like once a month, just whenever you send stuff a bill comes right away).

Joe Bob	Jan 6 2005, 10:49 AM Post #20
Retired admin, banned a few times Group: Members Posts: 17,427 Joined: 24-December 02 From: Boulder CO Member No.: 5 Region Association: None	I HAVE an account with them...they are insisting on NEW prices and catalog references for replacement parts on stuff that hasn't been made msince 1970.....

« Next Oldest · 914World Garage · Next Newest »

1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)

0 Members: