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> screwed by autoatlanta.com
paneraiwatches
post Aug 16 2003, 03:54 PM
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Who else has been ripped off by automobile atlanta? (IMG:style_emoticons/default/mad.gif)
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paneraiwatches
post Aug 16 2003, 03:55 PM
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P.S by the way they sell parts they dont have. Take the money and then the attitude is screw you.
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Part Pricer
post Aug 16 2003, 04:00 PM
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Interesting first two posts.

If you have a story to tell, tell it.
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paneraiwatches
post Aug 16 2003, 04:31 PM
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Won an auction on ebay, sent parts that were misrepresented and used old crap. Returned to them at my expense, now their attitude is were so sorry but screw you!! All in all an awful experience. Beware!! (IMG:style_emoticons/default/barf.gif)
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Lawrence
post Aug 16 2003, 05:18 PM
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I recently spent about 2000 dollars with AA. I was quite satisfied with the products and service.

If you have a problem with one of the clerks there, email George directly: dr914@autoatlanta.com.

Be civil when you write, send pictures if you have them, and a link to the original ad. Every time I've talked/written to him, he's been very accomodating.

I hope he can help you - it's frustrating when a deal goes bad. I think we've all been through that with one vendor or another.

-Rusty (IMG:style_emoticons/default/smoke.gif)
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airsix
post Aug 16 2003, 06:25 PM
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Rusty is from another dimension where you get hosed by Pelican and good service from Atlanta. I thought my life was weird, but his must really be interesting. (IMG:style_emoticons/default/wink.gif)
-Ben M.
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DuckRyder
post Aug 16 2003, 08:33 PM
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I also find them helpful.

They frequently have things that others don't.
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Steve
post Aug 16 2003, 11:23 PM
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I just bought a set of AA repro GT Steel Flairs off of Ebay.
What an ordeal.
Right before the bidding ended I got an email from AA saying we noticed your bidding on our flairs and we will sell them to you for $699.00.
The bidding was already up to $860. I asked AA should I try to cancel my bid.
They said the $699 price was more messed up flairs and they sent me the email by accident.
I ended up paying $910 for the flairs plus shipping.
Everytime I called up and hit 0 for shipping / order status I got there voice mail.
I ended up leaving multiple voice mails and emails and nobody called me back.
I ended up calling there order desk and they picked up the phone everytime and were very helpful.
They said the flairs are dropped shipped and they have no control over the order status.
They finallly showed up a month later.
The flairs look fine as far as I can tell except the bottom has extra metal that will need to be cut.
There was a note in the box that said this was normal.

Anybody know of a good body shop in Southern Cal that can put these steal flairs on and paint the car???

thanks,

Steve
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Scott Carlberg
post Aug 17 2003, 12:40 AM
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QUOTE(paneraiwatches @ Aug 16 2003, 02:54 PM)
Who else has been ripped off by automobile atlanta? (IMG:style_emoticons/default/mad.gif)

Or,

who hasn't?
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dbelleperc
post Aug 17 2003, 05:51 AM
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I sent you over here from Rennlist and to answer your question I think "Scott" was right, Who hasn't? Almost everyone who deals with them is screwed and made to pay more than what was listed. And don't even waist you time trying to call them because the only think it will do it cost you money for the phone call and cost you time out of your day. So here is to AA (IMG:style_emoticons/default/finger.gif) for caring too much about yourselfs.
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rhodyguy
post Aug 17 2003, 06:40 AM
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Chimp Sanctuary NW. Check it out.
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DING!! your # is 9,562.

kevin
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Pam
post Aug 17 2003, 11:27 AM
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I have purchased items from AA three times and all three were pleasant experiences. On the last order, I explained a tight time issue (my fault for not ordering earlier) and they were able to get the parts to me on time and honored the 'previously negotiated' shipping discount I'd talked to them about when I made the order.

I have not had the same pleasant experience with other vendors so I no longer give them my business. Not purchasing from a vendor seems to me to be a fair way of dealing with poor service. I've never understood the 'XXX vendor screwed me AGAIN' posts....if they didn't meet your expectation the first time - why go back?? If its the only place to get that particular part - and you have to have it - then purchase with the knowledge that you have no leverage and you know the risk. If you are price shopping and choose to go to a vendor you've had a bad experience with - then weigh the 'hassle factor' into the cost benefit analysis and decide if its worth placing the order with the "bad" vendor to save the amount of money you'll be saving.

This philosphy doesn't seem like rocket science to me...not even as difficult as 'carb science'.....am I missing something???

Pam aka Toolwench
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Joe Bob
post Aug 17 2003, 12:09 PM
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AA does better with mid america and east coasters.....my opinion is that they are afraid that any bad business, the customer will come down and kick the shit out of them.....
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Brad Roberts
post Aug 17 2003, 12:48 PM
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Always always the case. The local guy takes care of you. In turn... take care of the local guy.

Like Pam said. If you have heard bad things or experienced bad things why go back for more ??

Pelican takes care of SoCal..

AA takes care of Atlanta..

Automotion USED to take care of NorCal..

When you need a part.. ask us.

B
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Nemo914
post Aug 17 2003, 01:12 PM
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I dealt with AA almost exclusively when I restored my 72 back in 1993. It was overall a good experience. However in the last couple of years, I have had several poor experiences, the worst being a promised credit to my credit-card on a part that was junk. I never got the credit and after numerous attempts fix it, I gave up. Also, George seems hit and miss. Some days very helpful and others pissy and no time.

When looking for a hard part, though, they are tough to beat. Sometimes it is just worth the hassle to find what you need.
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Brad Roberts
post Aug 17 2003, 01:15 PM
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I used to think I would only use them for "hard to find parts" then I realized (back in 96) we have the web. No need to EVER talk to them again. If I need something.. I ask the boards. I know who supply's them with 99% of their parts. If I need a semi decent used part... HPH all the way. Higher prices but the proper part every time. HPH is much bigger than AA.. he just doest have the catalog.


B
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tryan
post Aug 17 2003, 01:18 PM
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did aa offer you a smoke and a ride home? or did they just leave you a bill for shipping on the nightstand?
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Scott Carlberg
post Aug 17 2003, 06:07 PM
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QUOTE(Brad Roberts @ Aug 17 2003, 12:15 PM)
HPH is much bigger than AA.. he just doest have the catalog.

B

That's really the case?
I mean I've been to HPH a couple of different times, and never to AA,
even tho I lived in Atlanta for 11 months.

HPH just doesn't seem like a Huge operation, know what I mean? I
know Rich does have a lot of stuff, even some parts divided for whether
they are Drivers side or Passenger side.

You, ok I, get the impression that AA is this BIG Gigantic warehouse full of
914 parts. 'They' just can't find them when you want to order one. (IMG:style_emoticons/default/lol2.gif)
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tryan
post Aug 17 2003, 06:29 PM
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my bedroom is bigger than a a. it's not that big.
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tracks914
post Aug 17 2003, 07:47 PM
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QUOTE(Brad Roberts @ Aug 17 2003, 10:48 AM)

Pelican takes care of SoCal..


Pelican takes care of Northern Ontario Canada too?
Maybe they think it's Ontario California, lets just keep it a secret.
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