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| stateofidleness |
 Apr 14 2008, 06:34 PM
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Senior Member  Group: Members Posts: 810 Joined: 1-September 07 From: Canyon Lake, Texas! Member No.: 8,065 Region Association: None  |
so i got that set of 96mm cylinders today...
the box they shipped in was the first red flag.. (a "Flavor House, Inc." a spice company) I open the box and want to look at what they look like... I see padding on top (just the top mind you... their box is in it with some inflated air bubbles on top..) ... second red flag.. I open their box (it actually says their company now (qsc Quality Specialty Components.. yea right) I unwrap one cylinder, which basically had 2 layers of cardboard protecting it during shipping... this was apparent as a piece of one of the cylinder fins falls off upon completely unwrapping... im just like.. "wtf... 1. quality my ass 2. wtf... 3. now how do i fix this... i can tell this may turn into a struggle getting a refund/new one... so basically, qscusa.com friggin BLOWS! in my defense, they were bought on ebay and there was no mention of their company name or website... only upon seeing the website on the box is when I knew i had fuched up... wish me luck... EDIT: 4-14-08 - Received damaged product / 6:48pm - submitted question to seller through ebay reporting the broken item and requesting their return policy EDIT: 10:57pm - Sir, we can exchange the bad cylinder for a good one and ship the offending one back to us. Please ensure it gets back to us so that we can return for credit. - foreignparts_plus I emailed back asking if they will cover return shipping. EDIT: 11:44 - Yes, we will file a shipping claim for the damage. - foreignparts_plus EDIT: 11:45pm - I send: ah ok! Do ya'll ship the new one and I ship the old one back in the same shipping material or how does it work? - sanantoniobidder EDIT: 01:15am - That will be fine. - foreignparts_plus stay tuned.. |
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| stateofidleness |
Jul 6 2008, 01:41 AM
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#2
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Senior Member Group: Members Posts: 810 Joined: 1-September 07 From: Canyon Lake, Texas! Member No.: 8,065 Region Association: None |
I'm past the "learn your lesson" stage here.. i got that...don't need to hear it again..
Eric, that is my reasoning as well. I have received the payment refund so therefore, I am no longer entitled to the merchandise as well. But, after making numerous attempts to contact the seller to return merchandise, all communications go unanswered. Isn't there a "statute of limitations" on this that says they "become mine" after so long or after a "reasonable amount of time" they are no longer recoverable? In no way do I feel I deserve to keep the goods, I just REFUSE to pay to ship these back on my dime. |
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| ericread |
Jul 6 2008, 12:34 PM
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The Viper Blue 914 Group: Members Posts: 2,177 Joined: 7-December 07 From: Irvine, CA (The OC) Member No.: 8,432 Region Association: Southern California |
QUOTE(stateofidleness @ Jul 6 2008, 12:41 AM)  I'm past the "learn your lesson" stage here.. i got that...don't need to hear it again.. Eric, that is my reasoning as well. I have received the payment refund so therefore, I am no longer entitled to the merchandise as well. But, after making numerous attempts to contact the seller to return merchandise, all communications go unanswered. Isn't there a "statute of limitations" on this that says they "become mine" after so long or after a "reasonable amount of time" they are no longer recoverable? In no way do I feel I deserve to keep the goods, I just REFUSE to pay to ship these back on my dime. In my opinion eBay is the one that refiunded the money to you. If anyone has legal claim to these it would probably be eBay. Check with eBay legal. Eric |
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Posts in this topic
stateofidleness www.qscusa.com Apr 14 2008, 06:34 PM
SirAndy i did a quick search here for "qscusa.com... Apr 14 2008, 06:43 PM 914Sixer Steve,
If you get your money back, I have a set of... Apr 14 2008, 07:32 PM stateofidleness hey man, appreciate the offer! still crossin m... Apr 14 2008, 07:37 PM stateofidleness updates Apr 14 2008, 11:47 PM
RJMII
updates
Care to elaborate? Apr 15 2008, 12:00 AM stateofidleness
updates
Care to elaborate?
updating main p... Apr 15 2008, 01:19 AM brer the shipping claim part is a stalling tactic.
Dont... Apr 15 2008, 10:48 AM stateofidleness says it was delivered by fedex and it has their ac... Apr 15 2008, 12:03 PM SirAndy
what's the fedex claim process like?
i had g... Apr 15 2008, 12:09 PM Jake Raby When will people learn... (obviously never)
... Apr 15 2008, 12:44 PM stateofidleness UPDATE
few emails sent back and forth and they to... Apr 25 2008, 10:43 PM MrKona Sorry to hear that. You would like to think that a... Apr 25 2008, 10:52 PM SirAndy
You would like to think that a company that sells... Apr 26 2008, 12:33 AM stateofidleness wow.. so i'll update you guys on this, and i h... Jul 5 2008, 03:53 PM ericread I'm no attorney, so don't move forward on ... Jul 6 2008, 01:00 AM Jake Raby This is what happens when things are bought from l... Jul 6 2008, 01:16 AM Jake Raby
The seller already forgot who you are/were..
Po... Jul 6 2008, 09:38 AM ConeDodger
The seller already forgot who you are/were..
P... Jul 6 2008, 12:12 PM Rusty
If they ask for them back, put them in a brown gr... Jul 8 2008, 10:34 AM |
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