my ot rant, happy tuesday, phone bill, 1 collect call Options

[rhodyguy]

on the way to jp's i made a collect call from a pay phone. the 3 minute call cost $19.80!!! $3.30 for the actual call. $7.00 for the operator fee. $9.50 for the OWNER of the pay phone. what a racket!!! so i call ZERO PLUS DIALING which turns out to be the billing co. then i get the info for LEGACY LD INTL INC. turns out they are the long distance provider. so i asked "who owns the phone"? " due to our privacy agreement we cannot provide than info". rude people and i wasn't in the mood. the customer service people that work for those 2 co's have the worst jobs in the world. dealing with VERY PISSED off people for 8 hours a day. oh, after the numerous taxes were tacked on, the total was $22.14. i was one angry guy yest am. "did you ask the operater how much it would cost before you called?", "no, how much would that of cost me?", "$7.00". (IMG:style_emoticons/default/headbang.gif) (IMG:style_emoticons/default/headbang.gif)

kevin

[STL914]

Kevin,

I feel for you.

My wife and I canceled AT&T as our ling distance carrier last year. A coupe of months ago, we received a call while we were out. My wife checked caller ID and called the number to see who if was. It was AT&T calling for some unknown reason.

After several months a bill arrived from AT&T in the amount of $10 and some odd cents. It was for the call my wife made to them. Cost of the call was 22 cents. The additional $10 was for fees and taxes. When my wife called their customer service number, no matter what number she entered on the cumputerized system, she could not get a human. After trying for over a half hour she gave up.

She called our local phone service and spoke to someone there. She was informed that theway AT&T is set up, you will never speak to a real person. She was told to call AT&T and this time just enter 10 random numbers when asked to enter your phone number. She did this and a real person came on line since the bogus number was not in the data banks. After all this, she was able to have that bill reduced to just over a buck.

Out attitude to AT&T and all the other non-caring, money grabbing, million $$ CEO bonus paying corporations: (IMG:style_emoticons/default/finger.gif) (IMG:style_emoticons/default/ar15.gif) (IMG:style_emoticons/default/fighting19.gif) (IMG:style_emoticons/default/chair.gif)