my ot rant, happy tuesday, phone bill, 1 collect call Options

[rhodyguy]

on the way to jp's i made a collect call from a pay phone. the 3 minute call cost $19.80!!! $3.30 for the actual call. $7.00 for the operator fee. $9.50 for the OWNER of the pay phone. what a racket!!! so i call ZERO PLUS DIALING which turns out to be the billing co. then i get the info for LEGACY LD INTL INC. turns out they are the long distance provider. so i asked "who owns the phone"? " due to our privacy agreement we cannot provide than info". rude people and i wasn't in the mood. the customer service people that work for those 2 co's have the worst jobs in the world. dealing with VERY PISSED off people for 8 hours a day. oh, after the numerous taxes were tacked on, the total was $22.14. i was one angry guy yest am. "did you ask the operater how much it would cost before you called?", "no, how much would that of cost me?", "$7.00". (IMG:style_emoticons/default/headbang.gif) (IMG:style_emoticons/default/headbang.gif)

kevin

[MattR]

Cell phones arent perfect. A friend and I are no a family plan from cingular (its a lot cheaper) and one day our phones were both turned off. So he called their service and after a 20 minute conversation (that were taken from his minutes, of course), he found out he owed money that he already paid. They had either lost one of his statements or something because he had the cingular transaction AND the bank transaction showing he paid the money and they wouldnt accept it. They didnt have the numbers in their records and such, but he had a hard copy in his HANDS. He had to pay what they had lost (some 150 bucks) out of his pocket for them to continue the service and wait for a refund from them...