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steveherman |
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Member ![]() ![]() Group: Members Posts: 380 Joined: 12-September 09 From: Kissimmee Florida Member No.: 10,799 Region Association: South East States ![]() |
I ordered four rotors, the wheel bearings and seals.
WITH shipping it was still $30 cheaper than PP. Even though I never had a big issue with them... the one small issue I had was exaggerated by a few members here. I MAY be on their "whiny customers" list as George called it... But when I feel like I am treated badly... I will say something!!! When I am treated GOOD... I will also say something!!! Whether or not I am on that list is unimportant... Brad treated me great, he was professional and treated me the way i feel a customer should be treated. I DO NOT ALWAYS BELIEVE THE CUSTOMER IS ALWAYS RIGHT!!! THANK YOU BRAD AND GEORGE!!! |
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TurbOH Brad |
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Brad. Just Brad. ![]() ![]() Group: Members Posts: 207 Joined: 2-February 11 From: Sparks, NV Member No.: 12,654 Region Association: Northern California ![]() |
Honestly, I cannot spend my whole day here, and I get enough of you guys at work, that I probably won't be posting from home. (IMG:style_emoticons/default/biggrin.gif) However, I will do my best to keep an eye on the forums, and post when it is deemed relevant.
That being said, you guys are my core customers, and if the self ascribed "914 world headquarters" cannot keep 914 customers, we have no business trying to expand to other markets. The more customers we have, the more we seem to disappoint. It is about time we earn the respect of our customers, and hopefully the paradigm will shift in a way that we start practicing what I am preaching. As always, I welcome your correspondence. If something goes wrong with your order, or with your experience, feel free to e-mail me with your concerns and I will do what I can to help. That said...try not to poke the bear, he can get angry pretty quickly. When that happens, he will take his toys and go play elsewhere. (IMG:style_emoticons/default/poke.gif) |
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