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> KUDOS to Auto Atlanta, THEY WERE CHEAPER THAN PP!!!
steveherman
post Feb 1 2011, 02:58 PM
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I ordered four rotors, the wheel bearings and seals.
WITH shipping it was still $30 cheaper than PP.

Even though I never had a big issue with them... the one small issue I had was exaggerated by a few members here.

I MAY be on their "whiny customers" list as George called it...
But when I feel like I am treated badly... I will say something!!!

When I am treated GOOD... I will also say something!!!

Whether or not I am on that list is unimportant...
Brad treated me great, he was professional and treated me the way i feel a customer should be treated.

I DO NOT ALWAYS BELIEVE THE CUSTOMER IS ALWAYS RIGHT!!!

THANK YOU BRAD AND GEORGE!!!
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steveherman
post Feb 2 2011, 10:11 PM
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I am not a WHINER.
Some members turned my words around and accused me of of being deceitful.

Which is now why I am sure George does not respond to ANY of my posts.

My issue was being charged an extra charge without me being able to say yes or no to paying the difference.

I later found out that there was a KIT that included what i wanted...
it was $34 dollars more....
WHICH I GLADLY WOULD HAVE PURCHASED HAD I KNOWN THERE WAS SUCH A KIT AVAILABLE!!!
After the whole ordeal I even told Brad that I would have rather bought the kit for the extra $34 rather than the four pieces i needed for the extra $10.

BUT PLEASE STOP TURNING MY GOOD POST ABOUT GEORGE AND BRAD AT AUTO ATLANTA INTO BASHING!!!!

IF YOU HAVE SOMETHING BAD TO SAY ABOUT THEM PUT IT IN YOUR OWN THREAD!!!
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Tom_T
post Feb 2 2011, 11:11 PM
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QUOTE(steveherman @ Feb 2 2011, 08:11 PM) *

I am not a WHINER.
Some members turned my words around and accused me of of being deceitful.

Which is now why I am sure George does not respond to ANY of my posts.

My issue was being charged an extra charge without me being able to say yes or no to paying the difference.

I later found out that there was a KIT that included what i wanted...
it was $34 dollars more....
WHICH I GLADLY WOULD HAVE PURCHASED HAD I KNOWN THERE WAS SUCH A KIT AVAILABLE!!!
After the whole ordeal I even told Brad that I would have rather bought the kit for the extra $34 rather than the four pieces i needed for the extra $10.

BUT PLEASE STOP TURNING MY GOOD POST ABOUT GEORGE AND BRAD AT AUTO ATLANTA INTO BASHING!!!!

IF YOU HAVE SOMETHING BAD TO SAY ABOUT THEM PUT IT IN YOUR OWN THREAD!!!


Steve, I was simply empathizing with what you said about George &/or his staff labeling you a "whiner" in your very first post (better read what you wrote again). I was NOT calling you a whiner, because IMHO a customer has the right to complain about things wrong with their order.

FYI - this is what you said:
"I MAY be on their "whiny customers" list as George called it...
But when I feel like I am treated badly... I will say something!!"

Furthermore, I too have sensed this cavalier attitude when I spoke to George on the phone before, with others, and in their emails.

As others have said before & above, this represents a bad "corporate culture" to pass along to your employees, that customers come last and are a PITA when they flag something wrong about their orders, late delivery or whatever.

IMHO, letting my order sit for almost a year unfulfilled is NOT good business, and your post instigated me to send yet another email to them to try to get it resolved. In that intervening time, I too was charged $70 over the $195 NOS part, and it took them several emails & calls over a couple of months to get them to reverse my credit card overcharge. I know George reads the AA related stuff on here, so maybe this and my emails with get their collective act in gear.

While I'm glad that you had a good experience with AA on your recent order - other members on here deserve to hear both sides of the AA story, not just what you or any other topic starter wants them to hear.

So, as to your closing comment ("yelling" I might add), you simply do not have the right to tell everyone who disagrees with you and what you post, to go away! Last time I checked, we live in a democracy with freedom of speech.

You certainly have posted enough "negative AA" posts on here yourself in the past, so I find your attitude toward me on this one puzzling - especially since several others before and after mine were along the same "AA bashing" vein, as you like to put it. (IMG:style_emoticons/default/dry.gif)
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steveherman
post Feb 3 2011, 08:04 AM
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QUOTE(Tom_T @ Feb 3 2011, 12:11 AM) *

I was NOT calling you a whiner, because IMHO a customer has the right to complain about things wrong with their order.

FYI - this is what you said:
"I MAY be on their "whiny customers" list as George called it...
But when I feel like I am treated badly... I will say something!!"


I know what i said.

I say I am not a whiner...
AA VERY POSSIBLY says I am...


QUOTE(Tom_T @ Feb 3 2011, 12:11 AM) *


IMHO, letting my order sit for almost a year unfulfilled is NOT good business, and your post instigated me to send yet another email to them to try to get it resolved.

While I'm glad that you had a good experience with AA on your recent order - other members on here deserve to hear both sides of the AA story, not just what you or any other topic starter wants them to hear.




Agreed... but start your own thread DO NOT turn my POSITIVE thread into your personal bash session


QUOTE(Tom_T @ Feb 3 2011, 12:11 AM) *


So, as to your closing comment ("yelling" I might add), you simply do not have the right to tell everyone who disagrees with you and what you post, to go away! Last time I checked, we live in a democracy with freedom of speech.



I do not have the right?
FREEDOM OF SPEECH says I do have the right!!!
I simply said do not turn my positive thread negative!!! (Which YOU have done ONCE AGAIN!!!)

If you had ANY TYPE OF CONSIDERATION FOR ANYONE ON THE BOARDS YOU WOULD RESPECT MY WISHES ON MY THREAD!!!


QUOTE(Tom_T @ Feb 3 2011, 12:11 AM) *

You certainly have posted enough "negative AA" posts on here yourself in the past, so I find your attitude toward me on this one puzzling - especially since several others before and after mine were along the same "AA bashing" vein, as you like to put it. (IMG:style_emoticons/default/dry.gif)



I have posted ENOUGH????
I have one other thread about AA ... JUST ONE
and it really wasnt negative... or meant to be negative.
Members on this board turned it negative... JUST LIKE YOU HAVE DONE TO THIS THREAD!!!
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Posts in this topic
steveherman   KUDOS to Auto Atlanta   Feb 1 2011, 02:58 PM
detoxcowboy   :D I remember that thread, I remember what I said ...   Feb 1 2011, 03:17 PM
detoxcowboy   Steve, Thank You!!; for the xr3000 elec. i...   Feb 1 2011, 03:25 PM
GeorgeRud   Am I the only one that never really found PP to be...   Feb 1 2011, 03:40 PM
carr914   PP can be pricey   Feb 1 2011, 03:44 PM
markb   Now call Jonathan at GPR & see what youc could...   Feb 1 2011, 03:47 PM
underthetire   Now call Jonathan at GPR & see what youc coul...   Feb 2 2011, 01:45 PM
bandjoey   Now call Jonathan at GPR & see what youc cou...   Feb 2 2011, 01:55 PM
URY914   Ordering and recieving are very different.   Feb 1 2011, 03:48 PM
steveherman   Ordering and recieving are very different. rec...   Feb 1 2011, 03:54 PM
Andyrew   PP can be pricy, but if something is more expensiv...   Feb 1 2011, 04:16 PM
rfuerst911sc   I have been buying mostly 911 parts from Pelican f...   Feb 1 2011, 06:59 PM
ripper911   I have been buying mostly 911 parts from Pelican ...   Feb 2 2011, 12:45 PM
detoxcowboy   :agree: w/ Pelican I get what I ordered exactly a...   Feb 1 2011, 07:21 PM
zonedoubt   Pelican's site shows you if they have in stock...   Feb 2 2011, 12:53 AM
detoxcowboy   :agree: It's an East Coast West Coast Thang...   Feb 2 2011, 01:04 PM
Brad @ Auto Atlanta   Hey guys, this is my first post here. Thank you S...   Feb 2 2011, 01:28 PM
Tom_T   Hey guys, this is my first post here. Thank you ...   Feb 2 2011, 09:51 PM
biosurfer1   AA takes a minimum of 8 days... Or going on 5 m...   Feb 2 2011, 01:48 PM
Brad @ Auto Atlanta   Now call Jonathan at GPR & see what youc cou...   Feb 2 2011, 01:55 PM
Brad @ Auto Atlanta   AA takes a minimum of 8 days... Or going on 5 ...   Feb 2 2011, 01:56 PM
biosurfer1   Excellent..the thread could use an update, though ...   Feb 2 2011, 02:01 PM
Brad @ Auto Atlanta   Even as an AA employee, I was unaware that we were...   Feb 2 2011, 02:16 PM
underthetire   Brad, I hope you continue to post on here. It woul...   Feb 2 2011, 02:37 PM
Brad @ Auto Atlanta   Honestly, I cannot spend my whole day here, and I ...   Feb 2 2011, 02:51 PM
Dr Evil   :popcorn: IBTL?   Feb 2 2011, 04:48 PM
Brad @ Auto Atlanta   Ah, the good doctor chiming in. I really hope the...   Feb 2 2011, 05:02 PM
luskesq   Ah, the good doctor chiming in. I really hope th...   Feb 2 2011, 05:42 PM
Brad @ Auto Atlanta   Ah, the good doctor chiming in. I really hope t...   Feb 2 2011, 09:45 PM
steveherman   First, FedEx is contracted to supply every tracki...   Feb 2 2011, 10:14 PM
Rand   A business explaining how they can't take pro...   Feb 2 2011, 10:28 PM
Dr Evil   YOU know what IBTL means? Hell, it took me a while...   Feb 2 2011, 05:09 PM
PH1   YOU know what IBTL means? Hell, it took me a whil...   Feb 2 2011, 10:42 PM
ppetion   YOU know what IBTL means? Hell, it took me a whi...   Feb 2 2011, 11:40 PM
steveherman   I am not a WHINER. Some members turned my words ar...   Feb 2 2011, 10:11 PM
Tom_T   I am not a WHINER. Some members turned my words a...   Feb 2 2011, 11:11 PM
steveherman   I was NOT calling you a whiner, because IMHO a c...   Feb 3 2011, 08:04 AM
carr914   IBTL = In Before The Lock ILBT = I Love Big Tits   Feb 3 2011, 08:12 AM
Brad @ Auto Atlanta   A business explaining how they can't take pr...   Feb 3 2011, 09:25 AM
Dr Evil   Kudos, my broken clock was correct two times today...   Feb 3 2011, 09:37 AM
vsg914   It definately helps to be thick skinned around her...   Feb 3 2011, 09:43 AM
Dr Evil   That sucks, Curt. It is unfortunate.   Feb 3 2011, 09:45 AM
vsg914   Don't think it you, was it Doc?   Feb 3 2011, 09:50 AM
vsg914   Actually, I don't know who it was (and don...   Feb 3 2011, 09:52 AM
Dr Evil   Nah, I dont pull that shit. I have a tendency to m...   Feb 3 2011, 09:54 AM
vsg914   I'm with ya Doc. Hey, I been thinking about bu...   Feb 3 2011, 10:03 AM
Dr Evil   Whole shebang and in laymans terms :)   Feb 3 2011, 10:08 AM
vsg914   Got one left?   Feb 3 2011, 10:14 AM
Dr Evil   Got about 8-10.   Feb 3 2011, 10:32 AM
vsg914   PM coming.   Feb 3 2011, 11:07 AM
Jesse   As a newbee in the 914 world (both as a owner and ...   Feb 3 2011, 09:19 PM
Tom_T   :lol4: Well Steve, I guess you told me! Go ge...   Feb 4 2011, 01:09 AM
RiqueMar   Agreed... but start your own thread DO NOT turn ...   Feb 4 2011, 10:44 AM
Tom_T   [quote name='steveherman' post='1426463' date='Fe...   Feb 4 2011, 05:30 PM
Brad @ Auto Atlanta   :lol4: Well Steve, I guess you told me! Go g...   Feb 4 2011, 10:15 AM
Tom_T   :lol4: Well Steve, I guess you told me! Go ...   Feb 4 2011, 05:28 PM
vsg914   Does this forum qualify as a public place if you h...   Feb 4 2011, 12:54 PM
Tom_T   Does this forum qualify as a public place if you ...   Feb 4 2011, 05:37 PM
Brad @ Auto Atlanta   [quote name='steveherman' post='1426463' date='Fe...   Feb 4 2011, 12:59 PM
rfuerst911sc   I was in need of some keys to be made for both Por...   Feb 4 2011, 02:12 PM
RiqueMar   I don't go home, crack open a beer, and rela...   Feb 4 2011, 02:52 PM
Brad @ Auto Atlanta   I was in need of some keys to be made for both Po...   Feb 4 2011, 02:26 PM
Brad @ Auto Atlanta   I am sorry, I was not trying to call you out perso...   Feb 4 2011, 03:23 PM
hot_shoe914   I am sorry, I was not trying to call you out pers...   Feb 4 2011, 04:37 PM
vsg914   Well Tom, I never thought you to be shy, so what e...   Feb 4 2011, 06:03 PM
Tom_T   Well Tom, I never thought you to be shy, so what ...   Feb 4 2011, 06:25 PM
George H.   when [u][b]we all start to ramble on these thing...   Feb 4 2011, 06:59 PM
SirAndy   :screwy: I wonder what 914world would be like w...   Feb 4 2011, 06:07 PM
vsg914   "I wonder what 914world would be like without...   Feb 4 2011, 06:16 PM
xperu   For years I have read personal attacks on people a...   Feb 4 2011, 06:52 PM
URY914   Hey Brad, does your last name start with a "R...   Feb 4 2011, 07:40 PM
vsg914   Doc and I were not rambling. We were obviously try...   Feb 4 2011, 07:47 PM
SLITS   I think I'll chime in for a moment .. There h...   Feb 4 2011, 08:38 PM
Brad @ Auto Atlanta   Hey Brad, does your last name start with a ...   Feb 7 2011, 01:08 PM
Andyrew   Hey Brad, does your last name start with a ...   Feb 7 2011, 02:32 PM
Brad @ Auto Atlanta   I think I'll chime in for a moment .. There ...   Feb 7 2011, 01:11 PM
carr914   Hey Brad, does your last name start with a ...   Feb 7 2011, 02:08 PM
Tom_T   Just an update with some hopefully good news about...   Feb 8 2011, 01:52 AM


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