KUDOS to Auto Atlanta, THEY WERE CHEAPER THAN PP!!! Options

[steveherman]

I ordered four rotors, the wheel bearings and seals.
WITH shipping it was still $30 cheaper than PP.

Even though I never had a big issue with them... the one small issue I had was exaggerated by a few members here.

I MAY be on their "whiny customers" list as George called it...
But when I feel like I am treated badly... I will say something!!!

When I am treated GOOD... I will also say something!!!

Whether or not I am on that list is unimportant...
Brad treated me great, he was professional and treated me the way i feel a customer should be treated.

I DO NOT ALWAYS BELIEVE THE CUSTOMER IS ALWAYS RIGHT!!!

THANK YOU BRAD AND GEORGE!!!

[steveherman]

I am not a WHINER.
Some members turned my words around and accused me of of being deceitful.

Which is now why I am sure George does not respond to ANY of my posts.

My issue was being charged an extra charge without me being able to say yes or no to paying the difference.

I later found out that there was a KIT that included what i wanted...
it was $34 dollars more....
WHICH I GLADLY WOULD HAVE PURCHASED HAD I KNOWN THERE WAS SUCH A KIT AVAILABLE!!!
After the whole ordeal I even told Brad that I would have rather bought the kit for the extra $34 rather than the four pieces i needed for the extra $10.

BUT PLEASE STOP TURNING MY GOOD POST ABOUT GEORGE AND BRAD AT AUTO ATLANTA INTO BASHING!!!!

IF YOU HAVE SOMETHING BAD TO SAY ABOUT THEM PUT IT IN YOUR OWN THREAD!!!

[Tom_T]

I am not a WHINER.
Some members turned my words around and accused me of of being deceitful.

Which is now why I am sure George does not respond to ANY of my posts.

My issue was being charged an extra charge without me being able to say yes or no to paying the difference.

I later found out that there was a KIT that included what i wanted...
it was $34 dollars more....
WHICH I GLADLY WOULD HAVE PURCHASED HAD I KNOWN THERE WAS SUCH A KIT AVAILABLE!!!
After the whole ordeal I even told Brad that I would have rather bought the kit for the extra $34 rather than the four pieces i needed for the extra $10.

BUT PLEASE STOP TURNING MY GOOD POST ABOUT GEORGE AND BRAD AT AUTO ATLANTA INTO BASHING!!!!

IF YOU HAVE SOMETHING BAD TO SAY ABOUT THEM PUT IT IN YOUR OWN THREAD!!!

Steve, I was simply empathizing with what you said about George &/or his staff labeling you a "whiner" in your very first post (better read what you wrote again). I was NOT calling you a whiner, because IMHO a customer has the right to complain about things wrong with their order.

FYI - this is what you said:
"I MAY be on their "whiny customers" list as George called it...
But when I feel like I am treated badly... I will say something!!"

Furthermore, I too have sensed this cavalier attitude when I spoke to George on the phone before, with others, and in their emails.

As others have said before & above, this represents a bad "corporate culture" to pass along to your employees, that customers come last and are a PITA when they flag something wrong about their orders, late delivery or whatever.

IMHO, letting my order sit for almost a year unfulfilled is NOT good business, and your post instigated me to send yet another email to them to try to get it resolved. In that intervening time, I too was charged $70 over the $195 NOS part, and it took them several emails & calls over a couple of months to get them to reverse my credit card overcharge. I know George reads the AA related stuff on here, so maybe this and my emails with get their collective act in gear.

While I'm glad that you had a good experience with AA on your recent order - other members on here deserve to hear both sides of the AA story, not just what you or any other topic starter wants them to hear.

So, as to your closing comment ("yelling" I might add), you simply do not have the right to tell everyone who disagrees with you and what you post, to go away! Last time I checked, we live in a democracy with freedom of speech.

You certainly have posted enough "negative AA" posts on here yourself in the past, so I find your attitude toward me on this one puzzling - especially since several others before and after mine were along the same "AA bashing" vein, as you like to put it. (IMG:style_emoticons/default/dry.gif)

[steveherman]

I was NOT calling you a whiner, because IMHO a customer has the right to complain about things wrong with their order.

FYI - this is what you said:
"I MAY be on their "whiny customers" list as George called it...
But when I feel like I am treated badly... I will say something!!"

I know what i said.

I say I am not a whiner...
AA VERY POSSIBLY says I am...

IMHO, letting my order sit for almost a year unfulfilled is NOT good business, and your post instigated me to send yet another email to them to try to get it resolved.

While I'm glad that you had a good experience with AA on your recent order - other members on here deserve to hear both sides of the AA story, not just what you or any other topic starter wants them to hear.

Agreed... but start your own thread DO NOT turn my POSITIVE thread into your personal bash session

So, as to your closing comment ("yelling" I might add), you simply do not have the right to tell everyone who disagrees with you and what you post, to go away! Last time I checked, we live in a democracy with freedom of speech.

I do not have the right?
FREEDOM OF SPEECH says I do have the right!!!
I simply said do not turn my positive thread negative!!! (Which YOU have done ONCE AGAIN!!!)

If you had ANY TYPE OF CONSIDERATION FOR ANYONE ON THE BOARDS YOU WOULD RESPECT MY WISHES ON MY THREAD!!!

You certainly have posted enough "negative AA" posts on here yourself in the past, so I find your attitude toward me on this one puzzling - especially since several others before and after mine were along the same "AA bashing" vein, as you like to put it. (IMG:style_emoticons/default/dry.gif)

I have posted ENOUGH????
I have one other thread about AA ... JUST ONE
and it really wasnt negative... or meant to be negative.
Members on this board turned it negative... JUST LIKE YOU HAVE DONE TO THIS THREAD!!!