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steveherman |
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Member ![]() ![]() Group: Members Posts: 380 Joined: 12-September 09 From: Kissimmee Florida Member No.: 10,799 Region Association: South East States ![]() |
I ordered four rotors, the wheel bearings and seals.
WITH shipping it was still $30 cheaper than PP. Even though I never had a big issue with them... the one small issue I had was exaggerated by a few members here. I MAY be on their "whiny customers" list as George called it... But when I feel like I am treated badly... I will say something!!! When I am treated GOOD... I will also say something!!! Whether or not I am on that list is unimportant... Brad treated me great, he was professional and treated me the way i feel a customer should be treated. I DO NOT ALWAYS BELIEVE THE CUSTOMER IS ALWAYS RIGHT!!! THANK YOU BRAD AND GEORGE!!! |
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Tom_T |
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TMI.... ![]() ![]() ![]() ![]() ![]() Group: Members Posts: 8,321 Joined: 19-March 09 From: Orange, CA Member No.: 10,181 Region Association: Southern California ![]() ![]() |
Just an update with some hopefully good news about AA, if it gets resolved.......finally. And Brad seems to be the white horse good guy in this. (IMG:style_emoticons/default/smile.gif)
Brad did send me an email which showed that he did read my recent and the past emails, & understood the problems with my order from AA on 2/12/10. We'll see if he can actually get my MIA and incomplete parts/kits as ordered to me. Both Brad & Carrie responded with appropriate & polite emails to my most recent request, George did not reply either politely or appropriately at all. (IMG:style_emoticons/default/shades.gif) No, I did not let it sit for 12 months - 23+ emails to George & staff, several PMs to George, several calls to staff, plus a friend who is a member here was in AA last Fall picking up orders, who reminded them about my missing items. This isn't the first "forgotten" or "lost" parts of orders with AA for me either, as it's happened a couple of times since the early 2000's. Waiting to see....... (IMG:style_emoticons/default/popcorn[1].gif) |
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