Please tell me what we (GPR) are doing wrong, - in other words why don't you buy from us. |
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Please tell me what we (GPR) are doing wrong, - in other words why don't you buy from us. |
Brian_Boss |
Nov 25 2014, 04:01 PM
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#1
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Member Group: Members Posts: 324 Joined: 3-June 03 From: Dallas, TX Member No.: 781 |
This is not a sales pitch. I'm sincerely asking for feedback on what we could do, or do better, in order to earn your business.
Even if it's not something I can fix, it would still be good to know. For instance, I realize a lot of people have a loyalty to certain vendor as a result of a long standing personal or business relationship. I go out of my way not to spam this forum with commercial posts so I hope this isn't viewed as objectionable. Brian |
Old Yella |
Nov 25 2014, 05:56 PM
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#2
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Old Yella Group: Members Posts: 158 Joined: 2-July 13 From: Canberra Australia Member No.: 16,086 Region Association: Southwest Region |
Hi
Never heard of you either but I just checked out your site. I also agree with others. The page is usable but doesn't flow very well. I prefer headings and the parts listed down the page with a picture and associated parts so you don't forget other items that you might have forgotten but you need. Example. Rocker cover gaskets---screen gaskets----oil filter---oil Some additional comments, cheap is good, free shipping is good, members specials are good, hard to get is good, wish list is good, customer loyalty is good, price matching is good. Listing things you don't have in stock and back ordering which takes weeks or months is bad. Also having the exorbitant prices and then listing the savings is nonsense when you can buy the same parts from someone else competitively. Example Transmission gear teeth , List $279.50, your price $112.46---you save 167.04. I checked several sites and you were competitive but all that bollocks does you no favours. The bird stuffed their web site up with the stupid pull down menu which you have to list the year and model of your car, too many annoying complications but I still shop there as they are fast and efficient. I buy from AA because they have things that others seem not to have. PMB because, well they are nice people. 914 rubber because , well who else. SM have been exy and slow but also have a few hard to get pieces not listed elsewhere. Also helps if you are attached to a web forum which serves certain makes of car,-- maybe you need to sponsor some sites so they allow legitimate advertising which is not considered spam. I did see you have swepco gear oil so I might put in an order after a bit of cost comparison Hope the comments are useful. Cheers |
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