Please tell me what we (GPR) are doing wrong, - in other words why don't you buy from us. |
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Please tell me what we (GPR) are doing wrong, - in other words why don't you buy from us. |
Brian_Boss |
Nov 25 2014, 04:01 PM
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#1
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Member Group: Members Posts: 324 Joined: 3-June 03 From: Dallas, TX Member No.: 781 |
This is not a sales pitch. I'm sincerely asking for feedback on what we could do, or do better, in order to earn your business.
Even if it's not something I can fix, it would still be good to know. For instance, I realize a lot of people have a loyalty to certain vendor as a result of a long standing personal or business relationship. I go out of my way not to spam this forum with commercial posts so I hope this isn't viewed as objectionable. Brian |
Brian_Boss |
Nov 26 2014, 12:25 PM
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#2
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Member Group: Members Posts: 324 Joined: 3-June 03 From: Dallas, TX Member No.: 781 |
Let me clear up the location thing. I'm in Dallas, Jonathan is in Santa Maria, CA. Our office/warehouse is currently in CA but moving to Dallas.
However, almost all the basic OEM stuff (brake rotors, ball joints, etc) is drop shipped from our distributors. We keep some things in inventory. These are typically from suppliers who don't drop ship (or are slow/unreliable), small items that people order alone (hood buffers, FI seals, etc), and things we actually make. We have distributor warehouses on both coasts and in TX. A lot of people get there free UPS ground orders in one or two days. Some companies will give you some BS about "our" massive inventory, but if you order a brake rotor from us (or Pelican, RockAuto or wherever) it is going to drop ship from a distributor. I just never saw any reason not to be upfront about it. |
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