Please tell me what we (GPR) are doing wrong, - in other words why don't you buy from us. |
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Please tell me what we (GPR) are doing wrong, - in other words why don't you buy from us. |
Brian_Boss |
Nov 25 2014, 04:01 PM
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#1
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Member Group: Members Posts: 324 Joined: 3-June 03 From: Dallas, TX Member No.: 781 |
This is not a sales pitch. I'm sincerely asking for feedback on what we could do, or do better, in order to earn your business.
Even if it's not something I can fix, it would still be good to know. For instance, I realize a lot of people have a loyalty to certain vendor as a result of a long standing personal or business relationship. I go out of my way not to spam this forum with commercial posts so I hope this isn't viewed as objectionable. Brian |
Dr Evil |
Dec 6 2014, 11:08 AM
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#2
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Send me your transmission! Group: Members Posts: 23,002 Joined: 21-November 03 From: Loveland, OH 45140 Member No.: 1,372 Region Association: MidAtlantic Region |
My $.02 echos the previous. I have met Jonathan and been to GPR. I like both very much and sported my GPR shirt everywhere until it wore out and always tell my students to go to GPR for all of their parts and seal kits. I have had many complain that the site was so frustrating that they just went to Pelican. Pelicans site is starting to be more of a PITA, too. Harder to find, if they even still have, the PET parts look up. I can not find the odd pieces that I know they will sell me. Pelican fails in that shipping is often exorbitant and I have often found things listed as in stock that took a month to arrive.
So many people reporting that the site sucks and is hard to navigate, and that you dont show up on searches. Losing money due to both, so you see where to address change. PS: I just searched you in Google and you are the third on the list after the advertised ones. However, in the past I would get very similar sites that had nothing to do with you. Searching "914 parts" yields all the major folks we use, a few obscure ones, and then a bunch of unrelated garbage with no listing of your site. |
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