 RANT: Customer Service Complaint, everybody's favorate vw supplier |
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| Aaron Cox |
 Dec 23 2004, 12:39 PM
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Professional Lawn Dart  Group: Retired Admin Posts: 24,541 Joined: 1-February 03 From: OC Member No.: 219 Region Association: Southern California  |
[RANT]
Wed the 17th i ordered a Mallory Unilite distributor, along with plug wires, and an oil pressure relocation kit from supplier "A" . Minutes after I ordered i had an email confirmation saying that "A" had logged my order. In that email it had the list of items i ordered, and if any were to be delayed they would have a 'd' next to the item description. no where in the email was a 'd' . Fast forward today.... one week later. I call the 'shipping manager' at place "A" , asking when can i expect my package (christmas presents to myself....) he asks, 'what did you order?' i tell him mallor........ he says "vac or no vac" i say 'non....' he says, " were out of those" , i say, "My invoice says you arent, and if you are, it would have been nuce to get a fricken email saying that there was a delay!", he says "SORRY" (very short with me) i ask, when can i expect it.... "mid january" WTF (IMG:http://www.914world.com/bbs2/html/emoticons/finger.gif) needless to say im kinda pissed. website/emails said it was instock...... not a notification that it wasnt.... WTF??? where else can i shop for a mallory unilite.....at "A"'s price? [/RANT] |
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| Jake Raby |
Dec 23 2004, 09:05 PM
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Engine Surgeon Group: Members Posts: 9,394 Joined: 31-August 03 From: Lost Member No.: 1,095 Region Association: South East States |
Mallory's are very hard to get at the present... I'm out too.
Its hard being in business in the VW world.. Most of us work out of our own pockets because its hard to get big time funds from banks and etc in this industry.... I have 60K worth of inventory behind me right now.... Its all being counted and lets say "prepared"........ |
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Posts in this topic
Aaron Cox RANT: Customer Service Complaint Dec 23 2004, 12:39 PM
scruz914 <... Dec 23 2004, 01:37 PM SLITS http://www.mrgasket.com/
Phone:
Mallory (Mr... Dec 23 2004, 01:38 PM Aaron Cox Dec 23 2004, 01:50 PM MattR I had the same exact problem with my KB pistons. ... Dec 23 2004, 07:42 PM cgnj You need the whole kit. You need to set the max ad... Dec 23 2004, 08:33 PM Aaron Cox Dec 23 2004, 08:36 PM Aaron Cox THE SAGA CONTINUES http://www... Dec 30 2004, 01:05 PM nebreitling i've been a little disappointed with a couple ... Dec 30 2004, 01:13 PM Aaron Cox Dec 30 2004, 02:16 PM Lawrence I find it truly amazing that the distributor they ... Dec 30 2004, 02:21 PM MarkG FLAP customer service rant.....
Oh how I miss the... Dec 30 2004, 02:44 PM SLITS Dec 30 2004, 03:15 PM ewdysar Aaron,
Check with your Credit card and see if the... Dec 30 2004, 04:44 PM Aaron Cox <... Dec 30 2004, 04:56 PM Jake Raby Open your own business:
You'll soon learn jus... Dec 30 2004, 08:14 PM newdeal2 ... Dec 31 2004, 07:20 PM |
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