RANT: Customer Service Complaint, everybody's favorate vw supplier |
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RANT: Customer Service Complaint, everybody's favorate vw supplier |
Aaron Cox |
Dec 23 2004, 12:39 PM
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#1
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Professional Lawn Dart Group: Retired Admin Posts: 24,541 Joined: 1-February 03 From: OC Member No.: 219 Region Association: Southern California |
[RANT]
Wed the 17th i ordered a Mallory Unilite distributor, along with plug wires, and an oil pressure relocation kit from supplier "A" . Minutes after I ordered i had an email confirmation saying that "A" had logged my order. In that email it had the list of items i ordered, and if any were to be delayed they would have a 'd' next to the item description. no where in the email was a 'd' . Fast forward today.... one week later. I call the 'shipping manager' at place "A" , asking when can i expect my package (christmas presents to myself....) he asks, 'what did you order?' i tell him mallor........ he says "vac or no vac" i say 'non....' he says, " were out of those" , i say, "My invoice says you arent, and if you are, it would have been nuce to get a fricken email saying that there was a delay!", he says "SORRY" (very short with me) i ask, when can i expect it.... "mid january" WTF (IMG:http://www.914world.com/bbs2/html/emoticons/finger.gif) needless to say im kinda pissed. website/emails said it was instock...... not a notification that it wasnt.... WTF??? where else can i shop for a mallory unilite.....at "A"'s price? [/RANT] |
Aaron Cox |
Dec 30 2004, 01:15 PM
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#2
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Professional Lawn Dart Group: Retired Admin Posts: 24,541 Joined: 1-February 03 From: OC Member No.: 219 Region Association: Southern California |
wanna buy it? NEW IN BOX (IMG:http://www.914world.com/bbs2/html/emoticons/idea.gif) either way it looks like im out the shipping cost..... lemme know if youre really interested... (IMG:http://www.914world.com/bbs2/html/emoticons/smile.gif)
john and heather are a blast to talk to (IMG:http://www.914world.com/bbs2/html/emoticons/dry.gif) |
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