UPS bends me over again...., Their insurance is a scam Options

[Joe Bob]

The ongoing saga of shipping via UPS.....I inadvertantly undervalued my trans when shipping it to Houston.....it arrived in pieces. It was so screwed up that I had to buy a core from Red Beard.

I have faxed, called, faxed, faxed, called, faxed again and dealt with UPS, Crawford (the insurance company) and have been told on three seperate times the "check is in the mail".

Just got a call saying they need MORE documentation on the new replacement parts......GEEEEEZYZ.......six weeks I have been dicking with these morons for a lousy 370 bucks.

Screw it....FedEx gets my business from now on. (IMG:http://www.914world.com/bbs2/html/emoticons/flipa.gif)

[Jake Raby]

To Hell with PUS!

a few weeks ago Charles from LN shipped me a new server for my network...

Those pukes destroyed it....

It was insured...

a week later some guy shows up wearing a 3 piece suit and walks in the shop with a laptop and about a 10,000 buck digital camera. The damn thing looked like a space ship!

He asks where the damaged goods were and I took him to that corner of the shop. He had a smart ass tone and I asked him if he had a name and what the hell was hios reasoning for driving his piece of shit watercooled crap AROUND my gate! PUS must have lost his friendship and professionalism packet when it was shipped out!

He immediately noted that the box was used and that it showed signs of being improperly packed! Imagine that!

Then he starts showing me the scars inside the box that he was implying were caused from the computer hitting the box due to improper packing.. I then bring the point to him that he noted it was a used box and how can he prove that the last item shipped in the box didn't cause those scars??

He then finally introduced himself as being the "Senior sales executive" . I asked him just why they would pay someone with his clout to come do some shit work and take a few pics! I knew he was here because he noticed I had no account with UPS after being raped in 2001 by those bastards! He thought he could sellme on some more shitty service, excuses and lousy support!

I took the opportunity to give him a good thrashing for working for such a screwed up organization. He really pissed me off when he started taking up for them by saying that " We ship millions of packages a week and we only lose or damage FIVE PERCENT OF THEM" WTF??? Hell, if i had a 5% failure rate on an engine I'd dig my own grave and bury myself alive!

What pisses me off is that if they lose something, or damage it they treat you like a damn con artist or criminal because it happened and they only pay you after you call them every day for 3 months trying to get it straightened out!

IOkay, so what if you lose or damage 5% of what you do, but you better damn well have a 100% satisfaction rating for insurance claims!

Long story short, he handed me his business card and I threw it in the trash right in front of him and encouraged him to leave because we don't take to his kind very much in this neck of the woods.

On his way out he looked at me and said " I appreciate your honesty"

I replied "Then open your wallet and pay me for th 8 claims that your screwed up company wouldn't"- He shut up after that one, got in his Lexus and bottomed the oil
pan out 4 times going down the driveway!

BTW, I had a corporate account and shipped 30K in one year... The first year after I swapped to Fed Ex I spent 22K or so and sent MORE packages than the 30K year I had with PUS..

I now ship everything including whole engines with Fed Ex and if they break something or lose something I have a check with 2 weeks- No questions asked and no suit clad pansy shows up with an Asteroid camera trying to weasel out of it.
I'd rather ship something with the Damn Pony Express as to use PUS!