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> Sierra Madre Collection - Shipping issues?
TRP
post Feb 21 2026, 12:05 PM
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Hello,

Is anyone else having issues shipping / order fulfillment issues with Sierra Madre? I ordered some parts (fuel line and body grommets) last week and they still have not shipped out yet. These guys are usually on top of their orders. I've pinged them a few times have been told "Yeah, they are going out today..." Yesterday they did finally print a shipping label, yet the parts have not shipped.

I ordered some choline fuel hose for the FI at the engine, two body grommets for the fuel line, and a backup light switch. All parts were listed as 'in stock/ready to ship'. These guys are in California (no adverse weather). These parts are holding up my project and I'm just not sure what's up. I called them today, they say they are open, but the message machine tells me they are closed.

I've been a loyal customer for about a decade, this is the first time they are giving me a run around. I'm wondering if they are struggling and I need to find a new supplier.

Anyone else having similar issues? Do we have any members who have contacts at Sierra Madre?

Thanks,
Ted
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Steve
post Feb 21 2026, 03:50 PM
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I've had similar issues with them. Oder something.. no response.. after a couple of days call them and they hunt it down and ship it. 25 years with Pelican and have only had to call them twice. With Pelican order part, get email saying order generated. Another email item shipped, another email saying delivered. I also typically get the item the next day from Pelican since i also live in So Cal.
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mepstein
post Feb 21 2026, 04:01 PM
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QUOTE(Steve @ Feb 21 2026, 04:50 PM) *

I've had similar issues with them. Oder something.. no response.. after a couple of days call them and they hunt it down and ship it. 25 years with Pelican and have only had to call them twice. With Pelican order part, get email saying order generated. Another email item shipped, another email saying delivered. I also typically get the item the next day from Pelican since i also live in So Cal.

SSF has a warehouse near you. Pelican drop ships a very large percentage of their inventory from them.
SSF actually has warehouses all over the country so shipping should be quick.
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