OT: Anyone use Barracuda Networks Spam Firewall?, ours is down, along with Barracuda support website and phone |
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OT: Anyone use Barracuda Networks Spam Firewall?, ours is down, along with Barracuda support website and phone |
BigDBass |
Jun 13 2006, 10:06 AM
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#1
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Dumb Question Champion Group: Members Posts: 1,438 Joined: 11-January 06 From: Chicago (south 'burbs) Member No.: 5,405 Region Association: Upper MidWest |
Just wondering if any of the IT types here are using a Barracuda email firewall. We are, and normally love it, but this morning it stopped processing incoming mail and, frighteningly, the Barracudanetworks.com website is down and there is no answer on the phone... Anyone have a similar or different situation with their Barracuda today? |
BigDBass |
Jun 13 2006, 12:06 PM
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#2
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Dumb Question Champion Group: Members Posts: 1,438 Joined: 11-January 06 From: Chicago (south 'burbs) Member No.: 5,405 Region Association: Upper MidWest |
Moments after the fix was identified, the support website magically came back up...
I can't say I'm all that happy with the efficiency of our Barracuda, and support is not so hot either. We have about 4500 users, most of which are our (university) students. Our current box will only work with a single server as it was purchased when we had only a single email system. We have since added another and dedicated one to students and the other to staff and faculty. I had been more or less intending to upgrade to a more robust model that will handle multiple servers, but as time passes, I'm becoming more inclined to find a new solution. |
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