OT (sort of) Oh the fun begins, filing a FedEx claim |
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OT (sort of) Oh the fun begins, filing a FedEx claim |
GaroldShaffer |
Sep 1 2007, 10:28 PM
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#1
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You bought another 914? Group: Benefactors Posts: 7,623 Joined: 27-June 03 From: Portage, IN Member No.: 865 Region Association: None |
So I sold this Saratoga Top on ebay for $421. Shipped it FedEx Ground to RI. Arrived cracked. The top was wrapped in a moving blanket, then placed in side a box and that box was then put in a bigger box with more packing around the smaller box.
They buyer is cool, he wants to keep the top, but would like some $$ refunded. I'm cool with that because it is the right thing to do. I have never had to file a claim for damage. I don't expect this to be a fun or easy process. Any words of advice before I start? Thanks |
KELTY360 |
Sep 4 2007, 11:33 AM
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#2
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914 Neferati Group: Members Posts: 5,034 Joined: 31-December 05 From: Pt. Townsend, WA Member No.: 5,344 Region Association: Pacific Northwest |
The top in the pictures the buyer sent looks like it's been polished. Obviously the top you sent had not been polished. Both pictures show a reflected light source but in your pics it highlights the swirls and scratches; in his pics it highlights a smooth, finished surface. Either he switched tops or he damaged the top you sent while polishing it.
I think you're being scammed. Good luck. |
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