 Automotion Rant, Regarding Recent Purchase |
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| john_g |
 Apr 12 2013, 04:15 PM
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#41
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Member  Group: Members Posts: 110 Joined: 1-November 12 From: british columbia Member No.: 15,100 Region Association: Canada  |
I'm very familiar with Pelican, AA, and Automotion. but please excuse my ignorance, who is GPR?? (IMG:style_emoticons/default/confused24.gif)
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| JawjaPorsche |
Apr 12 2013, 04:29 PM
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#42
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Advanced Member Group: Members Posts: 3,463 Joined: 23-July 11 From: Clayton, Georgia Member No.: 13,351 Region Association: South East States |
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| Drums66 |
 Apr 12 2013, 04:56 PM
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#43
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914 Rudiments Group: Members Posts: 5,321 Joined: 15-January 03 From: Coronado,Cali Member No.: 151 Region Association: Southwest Region |
....I dealt with them alot in the 90's(no problems then)
things change (IMG:style_emoticons/default/idea.gif) (IMG:style_emoticons/default/bye1.gif) (IMG:style_emoticons/default/popcorn[1].gif) (IMG:style_emoticons/default/popcorn[1].gif) (IMG:style_emoticons/default/popcorn[1].gif) |
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| Jgilliam914 |
Apr 12 2013, 05:12 PM
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#44
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914 Guru Group: Members Posts: 5,375 Joined: 30-July 12 From: Iowa / Florida Member No.: 14,732 Region Association: Upper MidWest |
I bought a few things from AA early in my restoration because I had no idea who sold parts anymore. I used to be well connected through the 80's and early 90's but I fell out of touch. After I replaced the floor pan I thought maybe I should replace the tunnel as well? So I called AA and they informed me that no one makes a replacement piece but they had several excellent choices and convinced me that they could solve my problem. After nearly a month they sent me a bigger rusted out piece of shit that I should have got a tetnus shot before touching it, It was worse than the original one in the car. I called them several times about returning it and after getting the run around I gave up. I won't say I will Never buy from them again because they may have something no one else has but I will gladly tell everyone about my issues with them.
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| wes |
Apr 12 2013, 08:55 PM
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#45
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wes Group: Members Posts: 1,600 Joined: 8-December 07 From: Ukiah Ca Member No.: 8,436 Region Association: Northern California 
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Alight now that we are complaining I've had it with AA! Back over a year, I saw that they had all the aluminum trim for 914 made by the original maker, so what could be better right! Well, the shipment came rather quick! My first thought was thats a small box, they sent a couple pieces so I called and the rest was on its way, well time rolls by and I called again at that point I was told it was still being made,,,, yes in Germany! I did get it in time but it turns out that one pice was never available in the fist place, done.
So back in Feb I receive a email that the 914 flares were being made by AA again at a very good price $790 a set. I bought one set. I get two tracking #s, I figured they shipped the set in two boxes. When the flares came, yes how lucky I received two sets so I checked and found I had been charged for two sets and the free shipping only applied if you spent $1,000! But yes the shipping and handling was $74.00 for one set and $83.00 for the second set! (IMG:style_emoticons/default/WTF.gif) Being I received them on Friday afternoon and AA on the East coast me on the West AA was closed, so I put them on classified here thinking someone might like them at my coast with the shipping and handling from AA added in. Well, no one bought so I called AA got a return # and shipped them back! After I see the conformation that the shipment was received by AA I gave them a few days and received no $$ so I called again and he tried to give me some crap (IMG:style_emoticons/default/stromberg.gif) that the shipment never was received. I let him know that I had a conformation that they had received them ,, oh yes well get it taken care of. Finally after about a week I received $632.00 in my bank from AA,, another call and I found that I was charged for restocking and all shipping to and from. I assured them I only ordered one set but according to them I made two separate orders,, tuff finally after he said he would get back to me with in the hour I received a f--king email couple days later saying what time I made the 2 individual orders and refunded the restocking fee, no shipping! (IMG:style_emoticons/default/WTF.gif) |
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| Dasnowman |
Apr 12 2013, 09:27 PM
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#46
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You miss 100% of shots you don't take! Group: Members Posts: 265 Joined: 24-May 12 From: Tricities, B.C./ Lake Whatcom Member No.: 14,477 Region Association: Canada |
^^^ I placed an order for the upper wheelhouse with AA it was about $10 cheaper then RD and offered free shipping. So cool placed the order and they shipped the order I my order and the invoice they sent me just had the product no tax or shipping. I checked my Visa charges and was charged $60 more then what the invoice/shopping cart said? I phoned and said why was I charged an extra $60? Apparently it was an over sized item but they never phoned or pre authorize the charge via phone or email. Plus the website never had a comment about that product anywhere that it was oversized. I manage to get them cover $20 of the shipping as that's what a smaller item that had free shipping would have received. ( But that was after multiple calls and emails) They never end up crediting my CC but a month later I ordered a vacuum and fuel kit for the engine bay for a 1.7 but they finally applied the credit to that order. Personally I wouldn't have order from them again but they seemed to be the only ones with a precut vacuum and fuel line kit with good instructions.
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| mepstein |
Apr 12 2013, 09:37 PM
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#47
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914-6 GT in waiting Group: Members Posts: 20,587 Joined: 19-September 09 From: Landenberg, PA/Wilmington, DE Member No.: 10,825 Region Association: MidAtlantic Region
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Guys - Reguardless of who you are ordering from, when you order with a credit card (not debit card) and there is a problem that the vender fails to fix in a reasonable time or manner, call your card company and they will (usually) take care of things for you. Credit cards offer a ton of protection and the card companies typically do a very good job protecting the buyer.
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| Kaduku |
Apr 12 2013, 09:45 PM
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#48
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Member Group: Members Posts: 344 Joined: 1-January 13 From: SF Bay Area Member No.: 15,324 Region Association: None |
UPDATE #2
As I mentioned on UPDATE #1, I called a different CS number because the other peeps would not give me the right UPS tracking number. This CS number was for their corporate office in Titusville, Florida. This new CS person was also not able to provide me a real tracking, but said she just spoke to UPS and assured me the valance would arrive by Friday end of day. I also got an email from a CS manager that I bitched out on the phone and by email, who also assured me that UPS is delivering my item on Friday. Guess what, it's 830pm Friday night and still no package. In fact, UPS had already arrived around noon to deliver an overnight package from Amazon.com. I am ready to punch someone already!!!! |
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| Kaduku |
Apr 12 2013, 09:46 PM
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#49
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Member Group: Members Posts: 344 Joined: 1-January 13 From: SF Bay Area Member No.: 15,324 Region Association: None |
QUOTE(mepstein @ Apr 12 2013, 08:37 PM)  Guys - Reguardless of who you are ordering from, when you order with a credit card (not debit card) and there is a problem that the vender fails to fix in a reasonable time or manner, call your card company and they will (usually) take care of things for you. Credit cards offer a ton of protection and the card companies typically do a very good job protecting the buyer. This is a good idea. I may just do it! |
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| RickS |
Apr 12 2013, 09:47 PM
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#50
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Senior Member Group: Members Posts: 1,408 Joined: 17-April 06 From: 'False City', WA Member No.: 5,880 Region Association: None |
Ecklers also replaced my 10 year old Automotion life time guaranteed hood shocks for free, so good on them.
My friend and mechanic who specializes in 914s says that the above named is the last place he would shop for parts based on experience. |
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| Dasnowman |
Apr 12 2013, 11:39 PM
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#51
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You miss 100% of shots you don't take! Group: Members Posts: 265 Joined: 24-May 12 From: Tricities, B.C./ Lake Whatcom Member No.: 14,477 Region Association: Canada |
QUOTE(Kaduku @ Apr 12 2013, 08:45 PM) UPDATE #2 As I mentioned on UPDATE #1, I called a different CS number because the other peeps would not give me the right UPS tracking number. This CS number was for their corporate office in Titusville, Florida. This new CS person was also not able to provide me a real tracking, but said she just spoke to UPS and assured me the valance would arrive by Friday end of day. I also got an email from a CS manager that I bitched out on the phone and by email, who also assured me that UPS is delivering my item on Friday. Guess what, it's 830pm Friday night and still no package. In fact, UPS had already arrived around noon to deliver an overnight package from Amazon.com. I am ready to punch someone already!!!! Told you about the tracking # being a lie detector if they can't provide one they are full of shit! |
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| Kaduku |
Apr 13 2013, 12:49 AM
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#52
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Member Group: Members Posts: 344 Joined: 1-January 13 From: SF Bay Area Member No.: 15,324 Region Association: None |
QUOTE(Dasnowman @ Apr 12 2013, 10:39 PM) QUOTE(Kaduku @ Apr 12 2013, 08:45 PM) UPDATE #2 As I mentioned on UPDATE #1, I called a different CS number because the other peeps would not give me the right UPS tracking number. This CS number was for their corporate office in Titusville, Florida. This new CS person was also not able to provide me a real tracking, but said she just spoke to UPS and assured me the valance would arrive by Friday end of day. I also got an email from a CS manager that I bitched out on the phone and by email, who also assured me that UPS is delivering my item on Friday. Guess what, it's 830pm Friday night and still no package. In fact, UPS had already arrived around noon to deliver an overnight package from Amazon.com. I am ready to punch someone already!!!! Told you about the tracking # being a lie detector if they can't provide one they are full of shit! This is the one they provided me which don't tell me shit. K2139272098 I keep telling them that UPS tracking numbers start with 1Z. Freakin idiots! |
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| carr914 |
Apr 13 2013, 04:37 AM
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#53
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Racer from Birth Group: Members Posts: 131,990 Joined: 2-February 04 From: Tampa,FL Member No.: 1,623 Region Association: South East States  |
QUOTE(mepstein @ Apr 12 2013, 11:37 PM) Guys - Reguardless of who you are ordering from, when you order with a credit card (not debit card) and there is a problem that the vender fails to fix in a reasonable time or manner, call your card company and they will (usually) take care of things for you. Credit cards offer a ton of protection and the card companies typically do a very good job protecting the buyer. (IMG:style_emoticons/default/agree.gif) |
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| reharvey |
Apr 13 2013, 07:00 AM
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#54
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Senior Member Group: Members Posts: 573 Joined: 16-July 08 From: N. E. Ohio Member No.: 9,308 Region Association: North East States |
I don't understand why anyone here would buy anything for AA.
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| Kaduku |
Apr 13 2013, 10:24 AM
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#55
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Member Group: Members Posts: 344 Joined: 1-January 13 From: SF Bay Area Member No.: 15,324 Region Association: None |
Oh yeah, also UPS don't deliver on the weekends so there goes another week. Nice!
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| Kaduku |
Apr 13 2013, 05:35 PM
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#56
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Member Group: Members Posts: 344 Joined: 1-January 13 From: SF Bay Area Member No.: 15,324 Region Association: None |
LAST FINAL UPDATE
No, I still don't have it and it's become comedic. So I called Ecklers Corporate office again this morning and spoke to a manager. She contacted UPS and found out that my valance was still at an UPS store in Ontario, California. UPS is not sure why it hasn't ship. Remember I spoke to two high level staff a few days ao who told me they called UPS and my item will arrive Friday. I immediately requested a refund and a name and number to her boss, who I left a message. Something is very strange and fishy here. I believe the vendor is deliberately stalling to send the valance. Maybe they are having trouble with production, who knows and who f*cking cares. And coupled with the idiots at Ecklers, it's become a disaster. Ecklers has also not taken responsibility for this mess and keep blaming things on the vendor or with UPS. Again, this is my last update and I am done with Automation. |
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| Pat Garvey |
Apr 13 2013, 08:12 PM
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#57
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Do I or don't I...........? Group: Members Posts: 5,900 Joined: 24-March 06 From: SE PA, near Philly Member No.: 5,765 Region Association: North East States |
Ahh, remember the good old days!
When you could get something you wanted/needed from the likes of Tweeks, AA, Automotion,etc. You simpy ordered & got the part, or stopped by & got it. No problems, no hassles. So, help me out here. Why is the only one left standing AA? The good ones are belly up, yet AA still exists? Don't get it! |
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| Dave_Darling |
Apr 13 2013, 08:50 PM
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#58
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914 Idiot Group: Members Posts: 15,335 Joined: 9-January 03 From: Silicon Valley / Kailua-Kona Member No.: 121 Region Association: Northern California
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You mean GPR, Pelican Parts, Paragon, High Performance House, and all those others suddenly closed up shop while I wasn't looking??
Wow... --DD |
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| brant |
Apr 13 2013, 09:19 PM
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#59
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914 Wizard Group: Members Posts: 12,167 Joined: 30-December 02 From: Colorado Member No.: 47 Region Association: Rocky Mountains
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AA is only still around because they steal Pat!
wait till you get ripped off... although I doubt you buy much these days so probably don't face that risk |
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| Dr Evil |
Apr 14 2013, 12:11 PM
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#60
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Send me your transmission! Group: Members Posts: 23,041 Joined: 21-November 03 From: Loveland, OH 45140 Member No.: 1,372 Region Association: MidAtlantic Region
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At Pat's age, he probably doesnt remember AA stealing from him (IMG:style_emoticons/default/biggrin.gif) (IMG:style_emoticons/default/poke.gif)
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