OT: I HATE E-BAY!!!, Got held "feedback hostage".... and lost Options

[ninefourteener]

I'm so pissed off.

Remember the guitar I was selling for my friend last week? It was an absolutely GORGEOUS, mint-condition Alembic. I mean, this thing was MINT.... I cannot possibly express how clean this instrument was.

Nevertheless, winning bidder buys it.... pays for it immediately..... so I leave very positive feedback for such a quick payment, and ship it out the next day.

3 days go by, and I get an e-mail... "It has dents and scratches all over it..... What will you do to rectify this situation??

I told him that if it is damaged, he can bring it to the post office and claim insurance on it. After all, I insured it for more than he paid for it........ But he didn't want to do that.

I offered him a full refund if he sent it back...... He didn't want to do that either.

What he DID want.......... was cash. He said that I should refund the difference between what he paid for shipping, and what I actually spent on shipping..... which was about $35.00. (Keep in mind, this was almost a $1500 transaction). Yet.... he demanded that I pay him first.... THEN he'd leave his feedback.

I refused to "buy him off" for $35....... now I have my first negative feedback in 67 transactions...... over 35 f*cking dollars. What an asshole.

This ever happened to anyone else?