Please tell me what we (GPR) are doing wrong, - in other words why don't you buy from us. |
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Please tell me what we (GPR) are doing wrong, - in other words why don't you buy from us. |
Brian_Boss |
Nov 25 2014, 04:01 PM
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#1
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Member Group: Members Posts: 324 Joined: 3-June 03 From: Dallas, TX Member No.: 781 |
This is not a sales pitch. I'm sincerely asking for feedback on what we could do, or do better, in order to earn your business.
Even if it's not something I can fix, it would still be good to know. For instance, I realize a lot of people have a loyalty to certain vendor as a result of a long standing personal or business relationship. I go out of my way not to spam this forum with commercial posts so I hope this isn't viewed as objectionable. Brian |
TheCabinetmaker |
Dec 7 2014, 08:04 AM
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#2
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I drive my car everyday Group: Members Posts: 8,300 Joined: 8-May 03 From: Tulsa, Ok. Member No.: 666 |
I have only had one transaction with GPR. I bought what was advertised as ssi 2L heat exchangers. I knew from the pic that it was for a 1.7 but bought it anyway. When I received it, it was indeed for a 1.7. The mount flanges had been replaced with ss, but the holes were drilled for a 2.0. wtf? I had the holes welded and redrilled for the 1.7. I also discovered they were not ssi's. Just factory steel. Whoever was in charge of this sale obviously had no clue of what he was selling. I also ordered a 1.7 hanger to go with it. The hanger came in a priority mail envelope. The envelope was empty.
Will I use GPR again? Probably not. |
Brian_Boss |
Dec 8 2014, 07:03 PM
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#3
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Member Group: Members Posts: 324 Joined: 3-June 03 From: Dallas, TX Member No.: 781 |
I have only had one transaction with GPR. I bought what was advertised as ssi 2L heat exchangers. I knew from the pic that it was for a 1.7 but bought it anyway. When I received it, it was indeed for a 1.7. The mount flanges had been replaced with ss, but the holes were drilled for a 2.0. wtf? I had the holes welded and redrilled for the 1.7. I also discovered they were not ssi's. Just factory steel. Whoever was in charge of this sale obviously had no clue of what he was selling. I also ordered a 1.7 hanger to go with it. The hanger came in a priority mail envelope. The envelope was empty. Will I use GPR again? Probably not. When did this happen? Unless this was over 2 years ago, this was not a GPR transaction. We are pretty much out of the used parts business. I checked our system and you have not purchased anything from GPR since I became involved. Both Jonathan and I sell our personal items from time to time so this may have been something of his. If it was more than two years ago, then that person is no longer around. That being said, if you pm me more details, I will do what I can to resolve this to your satisfaction. Brian |
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