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> Auto Atlanta, Wrong stuff
JOEPROPER
post Jul 11 2016, 05:11 PM
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The answer is "no" unless you ask...
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So I've been waiting for the correct cylinder head nuts and washers from Auto Atlanta and finally the delivery arrived. Having so little time to work on this project, I figured that I'd get back to it after work around 7 pm. I opened the package to find... the wrong washers and 12 out of 16 nuts wrong... (IMG:style_emoticons/default/headbang.gif) $46.93 and they couldn't get it right. So now I guess I'll have to wait 'til tomorrow morning to try to get this right. (IMG:style_emoticons/default/WTF.gif)
I just need to vent. Frustrated!!! (IMG:style_emoticons/default/hissyfit.gif)
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siverson
post Jul 11 2016, 05:13 PM
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That's really surprising. AA has a stellar reputation and I've never heard of them messing up orders like this.
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bandjoey
post Jul 11 2016, 05:15 PM
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Hopefully some New Yorker will pop in and give you a local place to get what you need.

(IMG:style_emoticons/default/mad.gif) you must be
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JOEPROPER
post Jul 11 2016, 05:22 PM
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The answer is "no" unless you ask...
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Yup, I received 4 10mm nuts individually packaged and a package of 12 8mm nuts and 1 10mm washer and 15 8mm washers. They did, however send the correct 7mm nut for the rocker shaft. I'm not trying to slam AA, but this was an easy order and it got messed up. I'm no stranger to wrong parts being delivered, but i was expecting to be able to make some progress and this happened. I know I just need to roll with it and give them a call in the morning, but it's frustrating because i have so little time as it is. (IMG:style_emoticons/default/smoke.gif)
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JOEPROPER
post Jul 11 2016, 05:24 PM
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The answer is "no" unless you ask...
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QUOTE(bandjoey @ Jul 11 2016, 07:15 PM) *

Hopefully some New Yorker will pop in and give you a local place to get what you need.

(IMG:style_emoticons/default/mad.gif) you must be

I can get nuts that are the correct dimention locally, but they don't have the "correct" head size, and I thought while I'm ordering stuff, I may as well just get it all at once.
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Gunn1
post Jul 11 2016, 05:25 PM
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That Sucks...........

Auto Atlanta is just like any other company, they have employee turnover, and other issues that sometimes cannot be controlled.

And so it goes.
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JoeDees
post Jul 11 2016, 06:04 PM
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My experience with them was sending the wrong part and then telling me to pay for return and correct part shipping...
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76-914
post Jul 11 2016, 06:11 PM
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(IMG:style_emoticons/default/agree.gif) Beat me to it. That's what I was going to warn him about. BTW, where is that "lugnut" from AA that was trying (albeit not very hard) to persuade this group to show a little (IMG:style_emoticons/default/wub.gif) and welcome them back into the stable? (IMG:style_emoticons/default/confused24.gif) (IMG:style_emoticons/default/confused24.gif) (IMG:style_emoticons/default/confused24.gif) One of our search artist's should find that thread and ping them. (IMG:style_emoticons/default/happy11.gif)
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pete000
post Jul 11 2016, 06:42 PM
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AA should be a desperation last resort...IMHO.

I did get a nice pair of reproduction sun-visors though, cheaper than the completion.

"Sometimes you eat the Bear and sometimes the Bear eats you"
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rgalla9146
post Jul 11 2016, 06:54 PM
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Very strong customer relations dept.
A quick call in the morning will straighten it right out.
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JOEPROPER
post Jul 11 2016, 07:33 PM
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QUOTE(rgalla9146 @ Jul 11 2016, 08:54 PM) *

Very strong customer relations dept.
A quick call in the morning will straighten it right out.

I hope your right. 'll call in the morning.
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rhodyguy
post Jul 11 2016, 07:42 PM
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Chimp Sanctuary NW. Check it out.
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Post this matter at 914club.com. Politeness is not a requirement.
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URY914
post Jul 11 2016, 07:52 PM
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QUOTE(JOEPROPER @ Jul 11 2016, 06:33 PM) *

QUOTE(rgalla9146 @ Jul 11 2016, 08:54 PM) *

Very strong customer relations dept.
A quick call in the morning will straighten it right out.

I hope your right. 'll call in the morning.


Good luck.
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Spoke
post Jul 11 2016, 08:21 PM
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QUOTE(JOEPROPER @ Jul 11 2016, 07:22 PM) *

I'm not trying to slam AA


It's ok to slam AA here; it's one of our popular pastimes. (IMG:style_emoticons/default/beerchug.gif)

After my first and only order from them for a thermostat that they didn't have, I haven't bought anything from them and would never consider buying anything from them.
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siverson
post Jul 11 2016, 08:31 PM
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QUOTE(siverson @ Jul 11 2016, 04:13 PM) *

That's really surprising. AA has a stellar reputation and I've never heard of them messing up orders like this.


For clarity, this was sarcasm. (I realized there may be some new members here...)

-Steve
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raynekat
post Jul 11 2016, 09:19 PM
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QUOTE(siverson @ Jul 11 2016, 04:13 PM) *

That's really surprising. AA has a stellar reputation and I've never heard of them messing up orders like this.


Hahahah....that's a good one.
With AA it happens to all of us.
Just part of doing business with them I guess.
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cary
post Jul 11 2016, 10:05 PM
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https://www.belmetric.com/
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PanelBilly
post Jul 11 2016, 11:28 PM
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Same story different day
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brant
post Jul 11 2016, 11:34 PM
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AA sucks.

Never ever ever buy ANYTHING from AA

This has been a known fact for 20 years
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JFG
post Jul 12 2016, 02:39 AM
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I won't name them but a prominent supplier, who is apparently well liked, has now become the worst supplier i've dealt with in 27 years of maintenance and restorations of cars both modern and classic.

It isn't aa.
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