Specialty Gauge, Restoration & Repair Options

[914_7T3]

Update 12/15/2018

This post now redacts a glowing endorsement of this vendor. Time has shown since the initial post that although this vendor does excellent work, there has been spotty communication and lengthy delays on more than one transaction. As a result, please exercise your own due diligence in working with this vendor. Thank you.

[914werke]

Called & spoke to Cory to inquire about his service.
I then sent him an inop late Quartz-Ziets console clock to repair & refurbish in October.
Let him know I was traveling for work, in no hurry, and to contact me when it was done figuring a week or two is no big deal. (IMG:style_emoticons/default/sunglasses.gif)
Nearing end of September I'm preparing to return home & realize I've heard nothing from Cory so I reach out via email.
Sorry - but the email address advertised (web page/Facebook) does not exist. (IMG:style_emoticons/default/huh.gif)
Called him & was told hes out of town but will find out whats going on with my clock & get back.
A couple days pass & he emails (different email address) me that its done & provides an E-invoice to pay.
Cool, done. (IMG:style_emoticons/default/aktion035.gif)
I return home, a week's passed & I haven't received anything.
I call leave msg.
3 days pass nothing.
Call again, this time I get him, promises to provide a status & tracking # by next day.
3 more days.
This cycle goes on, & on.
A month now from paying the invoice after being told its done, 8 weeks more its been in his possession
& I still have no clock or any response with a concrete answer as to whats going on.
(IMG:style_emoticons/default/WTF.gif)
I understand being the chief cook & bottle washer having a million things to manage & track ...but I feel this is unreasonable.
I think I may be being scammed.

I called & reached him a couple days ago. New story: shipped & returned as undeliverable ~ ?
I call (IMG:style_emoticons/default/stromberg.gif) on that! He used Paypal as his CC processor. It confirms your shipping address prior to processing & will print out the shipping label for you!

Two more days pass I get an email with a tracking # - WOW!
I subscribe to tracking updates.
Another two days pass, guess what.. shipper (USPS) still haven't yet received the pkg. the label was created for.


Time to call VISA & cover my base's (IMG:style_emoticons/default/sad.gif)
Perhaps its all a mistake and I may yet get my clock back, but based on my experience Id think twice about using Specialty Gauge.

[914_7T3]

Called & spoke to Cory to inquire about his service.
I then sent him an inop late Quartz-Ziets console clock to repair & refurbish in October.
Let him know I was traveling for work, in no hurry, and to contact me when it was done figuring a week or two is no big deal. (IMG:style_emoticons/default/sunglasses.gif)
Nearing end of September I'm preparing to return home & realize I've heard nothing from Cory so I reach out via email.
Sorry - but the email address advertised (web page/Facebook) does not exist. (IMG:style_emoticons/default/huh.gif)
Called him & was told hes out of town but will find out whats going on with my clock & get back.
A couple days pass & he emails (different email address) me that its done & provides an E-invoice to pay.
Cool, done. (IMG:style_emoticons/default/aktion035.gif)
I return home, a week's passed & I haven't received anything.
I call leave msg.
3 days pass nothing.
Call again, this time I get him, promises to provide a status & tracking # by next day.
3 more days.
This cycle goes on, & on.
A month now from paying the invoice after being told its done, 8 weeks more its been in his possession
& I still have no clock or any response with a concrete answer as to whats going on.
(IMG:style_emoticons/default/WTF.gif)
I understand being the chief cook & bottle washer having a million things to manage & track ...but I feel this is unreasonable.
I think I may be being scammed.

I called & reached him a couple days ago. New story: shipped & returned as undeliverable ~ ?
I call (IMG:style_emoticons/default/stromberg.gif) on that! He used Paypal as his CC processor. It confirms your shipping address prior to processing & will print out the shipping label for you!

Two more days pass I get an email with a tracking # - WOW!
I subscribe to tracking updates.
Another two days pass, guess what.. shipper (USPS) still haven't yet received the pkg. the label was created for.


Time to call VISA & cover my base's (IMG:style_emoticons/default/sad.gif)
Perhaps its all a mistake and I may yet get my clock back, but based on my experience Id think twice about using Specialty Gauge.

Rich,

After the clock repair, I had sent all my 5 remaining gauges to Cory last year in October with payment via check. Also had a similar experience with delays and being hard to reach. After an extended period, I did receive everything back in early January and the work was top notch.

I believe I updated a similar thread on WORLD at the time to let the community know that outside of lengthy delays and poor communication that all turned out well, however they should use the PayPal feature for payment for buyer protection.

Based on your experience that sounds a lot like mine, I have updated the top post by deleting the contact info.

If you need additional contact info for them, please PM me. Thanks.