OT: FedEx Ground strikes again, 914 parts delivered to someone else - again! |
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OT: FedEx Ground strikes again, 914 parts delivered to someone else - again! |
arne |
Sep 21 2017, 04:17 PM
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#1
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Serial Rescuer of old vehicles... Group: Members Posts: 738 Joined: 31-January 17 From: Eugene, Oregon Member No.: 20,799 Region Association: None |
I don't know how it is other places, but for me, the "deliver with no issues" rate for FedEx Ground service is maybe 65%. I've had packages misrouted, packages that sit for as much as 48 hours in a distribution center somewhere along the way, and packages that the route driver "delivers" somewhere else.
The last is the worst, because then I have to contact FedEx to have them contact the driver to figure out whose front door he left it by. FedEx initiates the contact with the driver (who is not a FedEx employee, but an independent contractor), but he has 2 days (?) to respond. (IMG:style_emoticons/default/WTF.gif) To those of you who are vendors and ship via FedEx Ground, why? Are they that much cheaper than UPS? Trust me, I would pay a couple bucks extra to not have to deal with FedEx Ground. OK, rant over... |
Morrie |
Sep 21 2017, 04:28 PM
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#2
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Member Group: Members Posts: 181 Joined: 8-October 07 From: Cedar Park, Texas Member No.: 8,198 Region Association: Southwest Region |
My experience has been in shipping (a huge amount of) parts is that for small packages USPS Priority Mail is reliable, quick, and economical. For large boxes, FedEx ground is dramatically cheaper for me than UPS, and USPS is quite frankly absurd in what they charge for larger packages. I've personally had very good success with FedEx Gnd but as you said, they are not delivered with the regular FedEx network. It is the old RBX trucking if memory serves, and each driver is an independent business owner who contracts with FedEx. My guess is your local independent network is the problem, and it is sad that FedEx lets it continue as I am sure you are not the only one there with issues.
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