OT: FedEx Ground strikes again, 914 parts delivered to someone else - again! |
|
Porsche, and the Porsche crest are registered trademarks of Dr. Ing. h.c. F. Porsche AG.
This site is not affiliated with Porsche in any way. Its only purpose is to provide an online forum for car enthusiasts. All other trademarks are property of their respective owners. |
|
OT: FedEx Ground strikes again, 914 parts delivered to someone else - again! |
arne |
Sep 21 2017, 04:17 PM
Post
#1
|
Serial Rescuer of old vehicles... Group: Members Posts: 738 Joined: 31-January 17 From: Eugene, Oregon Member No.: 20,799 Region Association: None |
I don't know how it is other places, but for me, the "deliver with no issues" rate for FedEx Ground service is maybe 65%. I've had packages misrouted, packages that sit for as much as 48 hours in a distribution center somewhere along the way, and packages that the route driver "delivers" somewhere else.
The last is the worst, because then I have to contact FedEx to have them contact the driver to figure out whose front door he left it by. FedEx initiates the contact with the driver (who is not a FedEx employee, but an independent contractor), but he has 2 days (?) to respond. (IMG:style_emoticons/default/WTF.gif) To those of you who are vendors and ship via FedEx Ground, why? Are they that much cheaper than UPS? Trust me, I would pay a couple bucks extra to not have to deal with FedEx Ground. OK, rant over... |
arne |
Sep 21 2017, 04:39 PM
Post
#2
|
Serial Rescuer of old vehicles... Group: Members Posts: 738 Joined: 31-January 17 From: Eugene, Oregon Member No.: 20,799 Region Association: None |
My guess is your local independent network is the problem, and it is sad that FedEx lets it continue as I am sure you are not the only one there with issues. Considering that some of the issues are delays and misrouting long before the package gets to my local agent, I don't think I can blame it all on the local people. I've had a package from San Fransisco to Eugene go to Dallas first. I've seen a package from the East coast sit for 48 hours in a depot in Kansas. I've had a package route through Salt Lake, then scan in Portland, then go back to Salt Lake to be routed back through Central Oregon.Thing is, FedEx doesn't care. Dealing with them once something goes wrong is a nightmare, and there is little to no concern or priority on their part to fix it. I had to assure them 4 times today that I've been home all day. I'm fairly certain that if I had stepped out for a bit, they would claim the package had been stolen off my porch, and they weren't to blame. Again, I would gladly pay extra to have my parcels shipped UPS. |
Lo-Fi Version | Time is now: 16th May 2024 - 07:51 PM |
All rights reserved 914World.com © since 2002 |
914World.com is the fastest growing online 914 community! We have it all, classifieds, events, forums, vendors, parts, autocross, racing, technical articles, events calendar, newsletter, restoration, gallery, archives, history and more for your Porsche 914 ... |