OT: FedEx Ground strikes again, 914 parts delivered to someone else - again! |
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OT: FedEx Ground strikes again, 914 parts delivered to someone else - again! |
arne |
Sep 21 2017, 04:17 PM
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#1
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Serial Rescuer of old vehicles... Group: Members Posts: 738 Joined: 31-January 17 From: Eugene, Oregon Member No.: 20,799 Region Association: None |
I don't know how it is other places, but for me, the "deliver with no issues" rate for FedEx Ground service is maybe 65%. I've had packages misrouted, packages that sit for as much as 48 hours in a distribution center somewhere along the way, and packages that the route driver "delivers" somewhere else.
The last is the worst, because then I have to contact FedEx to have them contact the driver to figure out whose front door he left it by. FedEx initiates the contact with the driver (who is not a FedEx employee, but an independent contractor), but he has 2 days (?) to respond. (IMG:style_emoticons/default/WTF.gif) To those of you who are vendors and ship via FedEx Ground, why? Are they that much cheaper than UPS? Trust me, I would pay a couple bucks extra to not have to deal with FedEx Ground. OK, rant over... |
PanelBilly |
Sep 21 2017, 05:14 PM
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#2
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914 Guru Group: Members Posts: 5,807 Joined: 23-July 06 From: Kent, Wa Member No.: 6,488 Region Association: Pacific Northwest |
My FedEx ground shipments always go to an old lady about a mile away. Fortunately she has our number and just gives us a ring. My wife has called multiple times and I dove down to the local distribution center to look someone in the eye. Still can't teach the driver that he's going to the wrong place. Pain in the ass
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