OT: FedEx Ground strikes again, 914 parts delivered to someone else - again! |
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OT: FedEx Ground strikes again, 914 parts delivered to someone else - again! |
arne |
Sep 21 2017, 04:17 PM
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#1
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Serial Rescuer of old vehicles... Group: Members Posts: 738 Joined: 31-January 17 From: Eugene, Oregon Member No.: 20,799 Region Association: None |
I don't know how it is other places, but for me, the "deliver with no issues" rate for FedEx Ground service is maybe 65%. I've had packages misrouted, packages that sit for as much as 48 hours in a distribution center somewhere along the way, and packages that the route driver "delivers" somewhere else.
The last is the worst, because then I have to contact FedEx to have them contact the driver to figure out whose front door he left it by. FedEx initiates the contact with the driver (who is not a FedEx employee, but an independent contractor), but he has 2 days (?) to respond. (IMG:style_emoticons/default/WTF.gif) To those of you who are vendors and ship via FedEx Ground, why? Are they that much cheaper than UPS? Trust me, I would pay a couple bucks extra to not have to deal with FedEx Ground. OK, rant over... |
bretth |
Sep 21 2017, 06:22 PM
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#2
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Senior Member Group: Members Posts: 899 Joined: 23-June 15 From: Central TX Member No.: 18,882 Region Association: Southwest Region |
I recently had an issue with UPS. They sent my package a block away, wrong street. Took a few days to get it back and it was actually USPS that found and returned it. After i complained, they came to my house and showed us an image of the street at the time the package was delivered. So it looks like there is a camera on the truck synced up to their hand held scanner. Was interesting in that it was very easy to prove they were at fault and that i had a valid complaint.
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