OT: FedEx Ground strikes again, 914 parts delivered to someone else - again! |
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OT: FedEx Ground strikes again, 914 parts delivered to someone else - again! |
arne |
Sep 21 2017, 04:17 PM
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#1
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Serial Rescuer of old vehicles... Group: Members Posts: 738 Joined: 31-January 17 From: Eugene, Oregon Member No.: 20,799 Region Association: None |
I don't know how it is other places, but for me, the "deliver with no issues" rate for FedEx Ground service is maybe 65%. I've had packages misrouted, packages that sit for as much as 48 hours in a distribution center somewhere along the way, and packages that the route driver "delivers" somewhere else.
The last is the worst, because then I have to contact FedEx to have them contact the driver to figure out whose front door he left it by. FedEx initiates the contact with the driver (who is not a FedEx employee, but an independent contractor), but he has 2 days (?) to respond. (IMG:style_emoticons/default/WTF.gif) To those of you who are vendors and ship via FedEx Ground, why? Are they that much cheaper than UPS? Trust me, I would pay a couple bucks extra to not have to deal with FedEx Ground. OK, rant over... |
Olympic 914 |
Sep 22 2017, 07:59 AM
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#2
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Group: Members Posts: 1,668 Joined: 7-July 11 From: Pittsburgh PA Member No.: 13,287 Region Association: North East States |
When ordering, if given a choice I will always choose USPS and when shipping items I also use USPS +95% of the time. I am USPS retired with 40yrs service and worked at the plant in PGH, a large processing facility. Most of the people I supervised and worked with care very much about the job and accuracy and understand the competition among the parcel companies. My local carrier recently received an award for 1 Million miles accident free. The USPS and UPS drivers are usually the same guys, I see them everyday when I am walking the dogs. the FEDEX drivers are usually different. I have rarely had a problem with packages being delivered correctly, but there are a lot of packages delivered in my area.
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