WTF?? Paypal Fraud Options

[Dave Cawdrey]

I just got a email from Paypal stating that a buyer from my auction used someone else's credit card. How the fuck can someone do this? Why am I responsible?

Anyway, dude's name is Thomas Richardson. Beware. Here is his info. Someone should call him (IMG:style_emoticons/default/boid.gif)

Contact Information for tc_richardson:

User ID: tc_richardson
Name: Thomas Richardson
Company:
City: Vallejo
State: CA
Country: United States
Phone: (707) 643 - 0938

[Malmz]

FWIW, I learned about the tracking numbers the hard way too. Luckily, mine auction was for something cheap. You do have the benefit though of the buyer's information appearing somewhat accurate so you can try to get him directly.

For the benefit of the discussion, here is Paypal's official policy:

What is the Seller Protection Policy?

Sellers will not be held liable for chargebacks due to fraud (including payments made with stolen credit cards and false claims of non-shipment) when they follow the rules of our Seller Protection Policy:

The seller has a Verified U.S. or Canadian Business or Premier Account
The seller ships to the buyer's Confirmed Address.
The seller ships within 7 days of receiving payment.
The seller can provide reasonable proof-of-shipment which can be tracked online. This document must show that you shipped to the buyer's Confirmed Address. For items valued at $250 or more, you must include a signature from the recipient as proof of receipt.
The seller ships tangible goods. Since comparable widely-accepted proof-of-shipment methods are not currently available for intangible goods and services, we are currently unable to offer Seller Protection for digital goods and other electronically-delivered items.
The seller accepted a single payment from one PayPal account for a purchase.
The seller shipped to a domestic (U.S.) buyer at a U.S. address.
When a complaint occurs, sellers need to provide complete information within 7 days of a request from PayPal. However, if PayPal is required by the credit card association to respond immediately to resolve a chargeback, sellers must provide the information within 3 days. PayPal will indicate the response time required in the email message sent to the seller.