How do I alert others about my experience?, (Scott Burnett/Kahiko Customs & Restoration) Options

[Cairo94507]

So next week will be 1 year since I pulled my car from Scotty's shop, (KAHIKO CUSTOMS & RESTORATION, Scott Burnett, 106H Roxbury Industrial, Charles City, VA 23030) and I am still missing parts Scott has still never found in his shop....

Though Scott has admitted he owes me money, and I have asked him to send what he said he owed me, I have never seen a single penny.

I paid Scott $29,600 and traded him my 3.0 running motor ($7,500 value?) for work- not an insignificant amount. I have copies of the checks, pictures of the motor, an invoice from Scott showing work I was charged for, etc. I have avoided posting a lot of the pictures of the condition in which I found my car when I picked it up after Scott had it for 61 months, but I can. Trust me, Kent has now got over 350 hours into getting the chassis ready for paint.

I am aware of two other member who experienced similar trouble with Scott and pulled their cars from his shop as well.

When I first began dealings with Scott he seemed to be a solid dude who had done some great work in the past. However after he injured his back, maybe 1.5 years into my build, it seemed like everything changed dramatically and he never got back to what he may have once been.

I want to post about my experience so anyone searching for a shop in the near future can make an informed decision regarding their shop selection. How would you go about that? Where would you post that- specifically, what other car forums should I alert, if any? Looking for helpful suggestions. (IMG:style_emoticons/default/unsure.gif)

[scotty b]

On to your car. I have EVERY email back and forth between us form the beginning, I have EVERY PM between us from the beginning ( unless they have been deleted by someone other than myself ) so ANY emails or PM's you want posted let me know. I'll be more then happy to dig through them WHEN I HAVE TIME and post it.

Rather than repeat all of the emails conversations I will simply copy and paste my last couple emails for everyone to see

You see folks, Michael sends all of his emails with a privacy notice at the bottom so I can't legally post his for you to see how he WILL NOT engage me in a civil conversation on this subject, all he does is keep sending me the same broad statements. I have asked Michael REPEATEDLY as you will see, for photos of his complaints and all his has done for 3+ months is threaten to start this very thread " exposing me.

Now to the nitty gritty, as I have told you Michael, and I will now tell others, and I will soon post emails proving I told you this,......when I started my business I had a plan to give customers will small budgets the freedom to make set monthly payments, and TO DETERMINE THEIR SELVES what the quality level is. I RELY ON YOUR FEEDBACK throughout the process. At ANY time you can tell me the work is not at the level you want and we can gladly restructure the project. For the WHOLE time your car was here, I posted picture after picture and was told how great it looked, You came out here IN PERSON and we went over the car. I showed you the work Bryan did that I needed to re-do, I SHOWED YOU THE GODDAMNED DOORS you are now bitching about. I NEVER told you they were perfect doors, I told you they were the best I could find and that they were good for what I run into on the east coast. After seeing all of this
IN PERSON you had me take a picture of you in front of the car with a big grin, and proceeded to tell everyone in the thread how good everything looked. Should any care to actually look into this car and it's history with me all you have to do is go through the first thread.

Your ONLY verbal complaint you EVER expressed to me was the dissatisfaction with what I foolishly trusted an employee to do while I was down, and the time span....which was due to my injuries

As I told you in an email. I have had 3 cars invited to Amelia Island now, I have had 2 cars in a PCA mag, and last year a cover car on the Rodders Journal. I did not get to this kind of work by being a dope fiend, scammer, liar or thief.

What I believe has happened here is you have made this car your identity. You live for the attention it gets you, and when I got behind on work you weren't getting your attention. You then took the car to another shop to be finished. Once there, the work that you instructed me to do, and approved of, was nit picked by a shop that more than likely had been through similar issues in the past that they now do what I m doing. If it comes in my shop, it gets done my way. The customer no longer has any say, and I am no longer doing patch work, and anything less than my best. The glamorous idea of letting the customer call the shots was a major cluster fuck I have to live with. In addition to the accolades I have had, I have many cars that are far below my level out there that the owners think are wonderful, and I find an embarrassment. One mans driver is another mans show car, one mans show car is another mans grocery getter. I am not a mind reader, neither is any other shop out there. We work based on feedback, and YOUR feedback was never negative, instead you heaped praises, and even openly sent other customers to me while your car was here