need help with a bad shop situation, in the charlotte, NC area |
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need help with a bad shop situation, in the charlotte, NC area |
iankarr |
Nov 17 2019, 11:43 PM
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#1
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The wrencher formerly known as Cuddy_K Group: Members Posts: 2,473 Joined: 22-May 15 From: Heber City, UT Member No.: 18,749 Region Association: Intermountain Region |
Hi Guys,
I'm unfortunately in urgent need of someone who can pick up my 2.0 engine and hold on to it for a week or so till I can fetch it. The engine has been at a rebuilder for 6 months. He's been paid in full for the work (long story) and has a bunch of new parts I supplied. I've seen pictures of the motor assembled, but it hasn't started...despite multiple promises for the past 4 months that "it'll run tomorrow." I'm getting the full monty of BS... tall tales...avoiding calls for weeks...sickness...family excuses...you name it. I finally spoke with the guy tonight and the situation has gone from bad to much worse. Running or not, at this point the engine needs to be out of his shop...if he even still has it. Yeah, it's that bad. So...if there's anyone in the Charlotte area who can help, please PM me and I'll give you more details. Happy to pay you or make a donation to your favorite charity. Or, if you have any suggestions on frieght companies that might be able to handle this, please lmk. PS If you have a sense of who I may be talking about, please don't guess in this thread. There'll be plenty of time to tell the full story once everything is in my possession. Hopefully it will have a happy ending, but right now I have that sinking feeling...and need to act quickly. Someday this will make an interesting video.... Thanks, Ian |
iankarr |
Nov 21 2019, 10:00 AM
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#2
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The wrencher formerly known as Cuddy_K Group: Members Posts: 2,473 Joined: 22-May 15 From: Heber City, UT Member No.: 18,749 Region Association: Intermountain Region |
Well put, Mark. More backstory to help others...
I did a fair amount of homework, checking a bunch of online reviews of this shop and the positive experiences vastly outnumbered the negative ones...online anyway. Every shop has some customers that aren't happy, so I tend to look at the ratio and overall volume. Also, the owner definitely knew his stuff, was communicative (in the beginning) and seemed like a good guy. I consider myself a pretty good judge of character and can confidently say this guy is skilled at deception. How calculated and pre-meditated that deception is remains to be seen. But this guy definitely has a problem being transparent and prioritizes whatever work will pay him the most at that moment. Then he does that work in the quickest possible way, with little regard for quality. The lesson learned for me in hindsight is to actually request pics and/or a portfolio of cars they've worked on before trusting that their standards are in sync with mine. And to solicit online feedback, rather than just search for it. It's amazing how many people have PM'd me and guessed this shop correctly, telling me horror stories and tales of its fall from grace. None of which appears online. Live and learn. And as you (and Reagan) say, trust, but verify! |
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