 JWest Customer Support |
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| BillJ |
 Jun 9 2025, 01:18 PM
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Senior Member  Group: Members Posts: 1,288 Joined: 4-March 13 From: charlotte, NC Member No.: 15,610 Region Association: None 
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In a word… Awesome. Was putting shifter back together and could not find the steel bushing that goes inside the bronze one in the shifter linkage and they sent me one of theirs (original Porsche part) for a ridiculously low price right away. Cannot say enough about their product and service support
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| emerygt350 |
Jun 9 2025, 01:39 PM
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Advanced Member Group: Members Posts: 2,937 Joined: 20-July 21 From: Upstate, NY Member No.: 25,740 Region Association: North East States |
Good customer support is such a nice thing to run into. I had to return some 914 seat belts a couple weeks ago past the 1 year window and when the belts arrived at seatbeltplanet they called me and offered to repair them for just the cost of materials since the warranty was out. A few hours later they called me back and said the service department said this kind of damage couldn't be something I did and repaired and shipped them for free. That kind of service makes for very happy customers.
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| jim_hoyland |
Jun 9 2025, 04:33 PM
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#3
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Get that VIN ? Group: Members Posts: 9,776 Joined: 1-May 03 From: Sunset Beach, CA Member No.: 643 Region Association: Southern California
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James is one of a kind. I met him at Rennsport reunion and described an issue to him; i left with parts and ended up with a better shifting Rennshifter.
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| mepstein |
Jun 9 2025, 06:14 PM
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#4
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914-6 GT in waiting Group: Members Posts: 19,925 Joined: 19-September 09 From: Landenberg, PA/Wilmington, DE Member No.: 10,825 Region Association: MidAtlantic Region
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Definitely a top product and great vendor.
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