OT (sort of) Oh the fun begins, filing a FedEx claim |
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OT (sort of) Oh the fun begins, filing a FedEx claim |
GaroldShaffer |
Sep 1 2007, 10:28 PM
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#1
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You bought another 914? Group: Benefactors Posts: 7,623 Joined: 27-June 03 From: Portage, IN Member No.: 865 Region Association: None |
So I sold this Saratoga Top on ebay for $421. Shipped it FedEx Ground to RI. Arrived cracked. The top was wrapped in a moving blanket, then placed in side a box and that box was then put in a bigger box with more packing around the smaller box.
They buyer is cool, he wants to keep the top, but would like some $$ refunded. I'm cool with that because it is the right thing to do. I have never had to file a claim for damage. I don't expect this to be a fun or easy process. Any words of advice before I start? Thanks |
73Phoenix20 |
Sep 2 2007, 07:29 PM
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#2
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Member Group: Members Posts: 334 Joined: 15-June 05 From: Michiana Member No.: 4,283 |
ahhhh... I suspect you are up the proverbial creek w/o a paddle...
I bought a part from a CA vendor. He ships FedEx... I get the box; and it's EMPTY!!! As in Some A**hole cut the tape on the BOTTOM of the box, slipped the part out, and sent the empty box on it's way to me! I went to FedEX... they said only the Shipper can file a claim... I went to the shipper... he gives me some crap about never having a problem with FedEx, and they won't pay the claim w/o proof. I photo the box, but WTH, how can you prove the box came to me empty??? So, I didn't get squat, and I didn't get my money back either! Love to hear how you resolve this one! Can't see how the Top got scratched unless someone pulled it out of the blanket and deliberately stomped it... |
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