OT (sort of) Oh the fun begins, filing a FedEx claim |
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OT (sort of) Oh the fun begins, filing a FedEx claim |
GaroldShaffer |
Sep 1 2007, 10:28 PM
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#1
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You bought another 914? Group: Benefactors Posts: 7,622 Joined: 27-June 03 From: Portage, IN Member No.: 865 Region Association: None |
So I sold this Saratoga Top on ebay for $421. Shipped it FedEx Ground to RI. Arrived cracked. The top was wrapped in a moving blanket, then placed in side a box and that box was then put in a bigger box with more packing around the smaller box.
They buyer is cool, he wants to keep the top, but would like some $$ refunded. I'm cool with that because it is the right thing to do. I have never had to file a claim for damage. I don't expect this to be a fun or easy process. Any words of advice before I start? Thanks |
GaroldShaffer |
Sep 3 2007, 09:00 PM
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#2
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You bought another 914? Group: Benefactors Posts: 7,622 Joined: 27-June 03 From: Portage, IN Member No.: 865 Region Association: None |
Well this has turned in to a big cluster F with the buyer. We agreed on a refund price, I sent him a paypal, now he wants more to cover the Fee paypal charged him. Sorry, but no deal. I feel I have been more than fair, he got to keep the top AND some $$ back. sheesh.
So Bob, if you are on this site and reading this we are done unless you want to send the top back to me, then I will refund the rest minus shipping costs. I have 980 pos rating on ebay with 1 neg from a buyer that I gave neg feedback on for waiting over two months to pay for a $10 item. |
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