OT (sort of) Oh the fun begins, filing a FedEx claim |
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OT (sort of) Oh the fun begins, filing a FedEx claim |
GaroldShaffer |
Sep 1 2007, 10:28 PM
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#1
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You bought another 914? Group: Benefactors Posts: 7,622 Joined: 27-June 03 From: Portage, IN Member No.: 865 Region Association: None |
So I sold this Saratoga Top on ebay for $421. Shipped it FedEx Ground to RI. Arrived cracked. The top was wrapped in a moving blanket, then placed in side a box and that box was then put in a bigger box with more packing around the smaller box.
They buyer is cool, he wants to keep the top, but would like some $$ refunded. I'm cool with that because it is the right thing to do. I have never had to file a claim for damage. I don't expect this to be a fun or easy process. Any words of advice before I start? Thanks |
rhodyguy |
Sep 4 2007, 08:59 AM
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#2
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Chimp Sanctuary NW. Check it out. Group: Members Posts: 22,080 Joined: 2-March 03 From: Orion's Bell. The BELL! Member No.: 378 Region Association: Galt's Gulch |
were the seals on the top you sent as deteriorated as the one pictured? am i crazy or was there a similar issue with a saratoga top a few years ago? the top would have had to been removed COMPLETELY from the box to suffer those scratches in the field. the box damage and the intact tape indicate otherwise. i feel you may be victim to the old "switcherooo" or the guy dropped it upon removal from the box. if the buyer wanted it packed by fedex, he should have stated so and picked up the tab for that 'not for free' service. sorry a deal went south.
k k |
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