OT (sort of) Oh the fun begins, filing a FedEx claim |
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OT (sort of) Oh the fun begins, filing a FedEx claim |
GaroldShaffer |
Sep 1 2007, 10:28 PM
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#1
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You bought another 914? Group: Benefactors Posts: 7,623 Joined: 27-June 03 From: Portage, IN Member No.: 865 Region Association: None |
So I sold this Saratoga Top on ebay for $421. Shipped it FedEx Ground to RI. Arrived cracked. The top was wrapped in a moving blanket, then placed in side a box and that box was then put in a bigger box with more packing around the smaller box.
They buyer is cool, he wants to keep the top, but would like some $$ refunded. I'm cool with that because it is the right thing to do. I have never had to file a claim for damage. I don't expect this to be a fun or easy process. Any words of advice before I start? Thanks |
Rusty |
Sep 6 2007, 06:45 PM
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#2
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Wanted: Engine case GA003709 Group: Admin Posts: 7,941 Joined: 24-December 02 From: North Alabama Member No.: 6 Region Association: Galt's Gulch |
I suspect it's two different tops.
Where is this Mister Bob? Do we have a member close to him that can go verify the damage? -Rusty (IMG:style_emoticons/default/smoke.gif) |
GaroldShaffer |
Sep 7 2007, 08:19 AM
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#3
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You bought another 914? Group: Benefactors Posts: 7,623 Joined: 27-June 03 From: Portage, IN Member No.: 865 Region Association: None |
I suspect it's two different tops. Where is this Mister Bob? Do we have a member close to him that can go verify the damage? -Rusty (IMG:style_emoticons/default/smoke.gif) No need, I'm done with him. I messed up by refunding some money BEFORE I had more info. Funny, now I don't hear from him anymore since I asked for more detailed pcitures showing the scratch marks that were on the top before I sent it and "the new damage". For the record He is Bob Hulton from Pascoag, RI. I guess live and learn, next time no refund until the item is returned to me. I will try and get something back from FedEx, but right now its not worth it to me. Thanks for your support guys. (IMG:style_emoticons/default/beerchug.gif) |
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