Hasn't anyone ever sent in Bilsteins for warranty? How easy was Bilstein to deal with?
For starters they sure do make it difficult to take advantage of their "lifetime warranty" - original purchaser, original receipt, original car, etc. On their web site they also seem to indicate that they will only be replacing units that are obviously dead or leaking. I guess you're supposed to leave your car on blocks while they evaluate what you have?
This is on my 94 Jetta. I upgraded the suspension when the car was new so the Bilsteins now have 125K miles and 9 years on them. Lately the car has felt bouncy and unsettled in bumpy sweepers.
I did the bounce test and the right front is definitely bouncy and needs to be replaced. The rest passed the bounce test but I fear that all the shocks are worn. Will Bilstein do me right or will I just end up buying new ones?