first off, avoid Champion Auto Parts
-USA in clio mi like the rat carrying plague infected fleas. i had no idea it is a WRECKING YARD! "are you a drop ship?" "no sir" alrighty then. the wheel was shipped from rockauto.com's wherehouse in il. i've been playing phone tag will a fellow we shall call "tim". i've called every day sometimes twice a day, once from my hospital bed, to resolve this nightmare. "tim' is either 'busy right now" or "on the line with another customer" or at "lunch". bubba, or goober, or goomer all assure me they will "have him call me as soon as he's avail". i've sent pictures to "tim" who forwards them to rockauto. ra has no idea who i am or what this is about. today was critical mass. my
tone was not appreciated and bubba or goober hung up on me. call back hangup, repeat, repeat. "are you the guy i keep hanging up on?" "what ever your caller id shows pal" click. 10,9,8,7,6,5,4,3,2,1
KLABOOEY!!. KRAKATOA!! ring, ring "listen (long pause obama style), my next call is to chase" "chase who" "you know chase, the credit card co" "what do you think they will do about it" "they will cancel the transaction and credit the money back to my account",
"WELL I DON'T THINK SO!!" "yes they will. i get my account credited, you don't have the wheel, and you will still owe rockauto $115 until the wheel is returned to them". "send the wheel back, we'll inspect it to insure it's in acceptable condition, we'll send it to rockauto, and THEN you will receive credit" i've heard that before, think
onion, and i wasn't going to have part of this new idea. "i'm done with you. you need to send someone over to pick up the wheel because i'm putting it off my property and i won't be responsible for it", "where are you located?", "tacoma", "what?", "tacoma, like the truck", "tacoma mi?", "no, tacoma wa", "you mean like the state wa?", "exactly, you need to come pick up or get some else to get this wheel", "in washington?", "yes. washington state. not dc". i was done. my turn to click.
i called chase. stephanie and dianna were just super! told them my poor tale of woe...i'm just an innocent consumer...charge credited back to my account as of right now, -$315 for champion, i have their wheel and they still owe ra $115.
WINNING!!! sheen style. awaiting email with return instructions. hope it comes thru. they have my phone number if they want to call me. maybe i'll be home when they call. maybe i'll having lunch. maybe i'll be pooping, maybe i'll call them back after while. maybe i'll be in ontario. maybe, maybe, maybe...hard to tell.
edit: maybe i'll just send it to rockauto. they sent me a email with a pre-paid fedex return slip. the brain trust at champion can figure it out. maybe...next week, maybe...oops flying south on fri and home on the 22nd, maybe the 23rd, maybe...
k