Yes no problem with replacing or exchanging. You can usually PM me here for fastest response as it's tied to my phone for notifications. I actually would have seen it before I saw it on the thread. I have nothing to hide, but I can deal with it faster.
As you can see we do hand cast these. and this one obviously was touched on face before it was post cured. I'm cross training my guys and try to keep an eye on what's being done, but it's easy to miss something with all that's going on. On the good side, our post cure process is good if you can't easily polish it out It does help show some of the behind the scenes on how these are made. They most definitely aren't made in a factory in China, the finger prints would be smaller.
Drop me a PM with you last name (as usernames aren't cross referenced on the order side of things. I can look it up and replace, one / both, or whatever we need to do.
Just need to know what you want to do.
Thanks,
Mark