Many of you remember back in 07 when I started making the one seal in the engine compartment above the engine and transmission.
I had no intention of ever making this a business.
One guy in a garage, messing around with a father son build, needing a part.
I have had my growing pains and moving out of my garage into a larger shop and then into another shop, and finally we just doubled our footprint.
I have a day job that I will more than likely never leave, and so I brought my brother in to help help manage it. We soon realized it's not just the day to day operations, but putting a real accounting system in place (1st step), and then integrating the accounting into the back end of the website. We have the 1st step pretty much wrapped up, and this summer we will be rolling out the new site. This is why we haven't updated it.
Customer communications has been an issue we now have an 855 number (855-914Guys), it's monitored. I'd like to be able to have someone just answering phones, but we all still wear a few different hats. To that effect, a few of you may have spoke with my new guy Scott. I have known Scott for over 17 years, in fact we have been neighbors that long. Scott left his career as a operations manager for a fast food chain that he has worked at for 30 years.
He's my go to guy managing the shop and shipping full time. This is really what we needed to have the capacity to make the parts you need, and actually resemble a business. It does come at a cost, I will have some modest price increases (@5%) as I bring the additional costs into the mix. I'd like to think that I have caused other vendors to reduce prices in the 914 world by offering options, and quality. It's not just about price, but I remember in 87 buying a set of vertical targa seals for $150. Now they are about 1/4 of that.
This is necessary in that it will allow me to do what I love to do best, and faster. You may have noticed I have a few GB's open now. Some of these have been on my plate for awhile and I'm getting them caught up. I also have 2 really big projects that will be coming together over the summer. As usual, I will keep you all posted.
So I just wanted to thank you all for your support.
See a few of you at WCR !