I'm usually the first person to bitch when something is wrong... so I try to give folks their props when they do something right.

I called Speed Bleeder, because my Wrangler wasn't listed on their website. The lady that answered the phone was really cool. She said that her catalog wasn't updated for my model year, so they would send me some extra screws (at no extra charge). They said if I didn't use them, to put them in return mail... at my convenience.

These folks are pretty damned cool.