Like many others, a long time ago I had some challenges with AA.
So keep in mind that this is coming from a skeptic, although a cautiously optimistic one.
That being said, I am VERY impressed with what George is contributing here and hope he continues to participate. Also, although I was not part of the order, it seems that the group flare buy was handled very well.
As for George "pushing parts" here, I have not seen any indication of a marketing campaign or anything that could be considered sales spam. When someone has asked a question about product availability or what to use, he has generously answered, and without pushing anyone to only buy from him. He has a wealth of knowledge to contribute, and has opened his doors to all for advice, visits, etc.
This sounds to me like one helluva good member of the 914 community.
To George: I can only speak for myself, but you are on the right track to earning back customers. Please continue the customer service improvement! And thank you for taking the time to answer so many of our questions and even for torturing us with the pics from your office. Next time I'm down south I look forward to stopping by.
Steve