All,

Phoned and faxed Restoration Design last week and still no response. Does anyone know if they are still in business?

Thx,
Hart

Relax. That's how he is .................. The Cap'n

So are you doing a conversion to electric?

My suggestion is if you have any type of timetable, look elsewhere. Even if you get a hold of him and he gives you a date when the parts will arrive, don't believe it. He screwed me by HIM telling me when the parts would be at the repair shop. I even gave it an extra WEEK after the date he told me and nothing ever showed up. I called him and his answer was "sorry, they haven't even shipped yet"

Needless to say I cancelled my order and would rather give my money to Rich at HPH since he can deliver on time.

Give Him a call and leave a message, he will call you back when he has time.

I'm going to propose a new forum for "Is Restoration Design Still in Business" threads.

It wll be just above the "Will These Wheels Fit My Flares" forum and just below the "Six or Four" forum.

(sorry Hart... just chiding, as you can tell, Bill over at RD has an amazing skill for answering the phone.)

"which bushings are right for my car?"
"carbs versus FI"
"Is yellow faster?"
"What aftermarket seat will fit the backpad?"

rich

Use the search function - Bill is a good guy

T.C.

I second this,AND, nominate Eric & Rich to create and maintain them.

All in favor, Just Think aye!...... Opposed?......

lets see ...opposed 2,...in favor...everyone else

The aye's have it!

Now Ya better get to work boys.

No, put it just below the "how much is it worth" threads.
CCLINTRYEBAY

I've bought just about all the panels he sells and the work is QUALITY..just a little slow. If you can give him a little time, he get the stuff right. FAX what you want and he'll call in a couple of days and take the order on the phone when he calls. I't always worked for me. The other Bill.

I spoke with him today...... TWICE! He is around just be persistant and let him know what you are looking for in your message. That way he can figure it out before he calls and not waste any time.

jonathan

Let's not forget the "brown is ground" thread.

And the "Should I buy this 914?" forum.

Yes, I am converting to electric. The restoration is a job in itself. And this forum is awesome.

I faxed my order last Sat 2/14. Does he usually take this long to return calls on faxed orders? We are way past a couple of days here.

I've had good dealings with Bill, but the phone thing can drive you crazy. Should the need arise, I'll buy from him again before going to another supplier that just re-sells his stuff.

What I do is fax him a note stating the items I want to purchase and ask if they are in stock.

I include my fax number and phone number with a request for him to get back to me.

Give him a couple days and then follow up with a phone call or another fax.

This has worked well.

The following advice applies to purchasing from just about any supplier out there; If they don't say that they have the item in stock, ready to ship, don't order it! Regardless of what they say, they will not "get a shipment in tomorrow"!! If it's somethng that you really need to fit a schedule, insist that the person taking the order put his hands on the item before you give your credit card number.

Wes Vann

Do you mean there's a debate about that?

He's probably a good guy, but the customer service says go someplace else. When he's the last guy standing, I'll put up with that crap.....

Of course yellow is faster!

OK, gave the guy two weeks with daily voice-mails during this last week. No repsonse. Finally gave up and gave my business to AA who answered the phone on first try. If RD has that much business, then they don't need mine.

That isn't good news. I have only tried calling since Weds.
I really don't want to pay $25+ more for the parts elsewhere but, I would like to fix my longs this month.

We shall see...

Use the Search - Bill is great - slow on response. Call after 4pm EST

T.C.

I hate to bump this up to the top and perpetuate a thread with this title, but I just called RD and got a hold of Bill on my second try (first time phone was busy). Sadly, of the seven items I wanted, he only had one ready to ship. I have nothing against AA, but it's hard to pay 2x the price at AA vs RD. Granted AA probably has the items in stock. Gotta love supply and demand.