 Parts Order Problems with Perf Products New FL Whse, ...anyone else had a problem since the move early 2009?? |
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| Tom_T |
 Apr 22 2009, 02:28 PM
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TMI....  Group: Members Posts: 8,318 Joined: 19-March 09 From: Orange, CA Member No.: 10,181 Region Association: Southern California 
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Has anyone bought anything from Performance Products since they moved shipping to the Eckler's Warehouse/Distribution Center (DC) in Titusville, FL - from Van Nuys, CA earlier this year??? I ordered a bunch of brake, suspension & body parts a few weeks back during one of their 15% off weekly deals, and the phone sales guy was very knowledgeable & helpful. But at the DC they just threw the parts in different boxes without a shipping invoice in either of the 3 boxes - some parts without even a label, let alone proper packaging; shipped part of the order's in stock items, but not others supposedly "in stock" on which I'm still waiting!? (IMG:style_emoticons/default/confused24.gif) The DC doesn't answer emails & the phone goes to the sales center, which is still in Van Nuys, CA - but they're all frustrated with the move & shipping problems. NOT what I expected from a $2500+ parts order!!!! (IMG:style_emoticons/default/chair.gif) If you have had any problems with PP's shipments recently, then start an email/call campaign to PP to get the parts & shipping - or at least a store in CA, which their GM is pushing for apparently. The investment group which now owns PP & Eckler's better do something, before they ruin PP's market reputation!!!! ...and we lose yet another valuable source for 914 & other Porsche parts! (IMG:style_emoticons/default/type.gif) |
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| Steve |
Apr 23 2009, 08:04 AM
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914 Guru Group: Members Posts: 5,614 Joined: 14-June 03 From: Orange County, CA Member No.: 822 Region Association: Southern California
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Yep they suck since they moved. Especially for us So. Cal. guys. I used to be able to swing by and pick up a part and or have it delivered in around two days max. Now its being shipped from Florida so it takes about a week to get. There customer service line is also on East Coast time, so I was screwed after around 2pm. I didn't order very much so I didn't have any problems with multiple shipments or mismarked stuff. They are typically cheaper than everywhere else and they also have a PCA discount, however next time I will be shopping around before I make a purchase.
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Posts in this topic
Tom_T Parts Order Problems with Perf Products New FL Whse Apr 22 2009, 02:28 PM
dr914@autoatlanta.com They are getting into other cars that they can eas... Apr 22 2009, 02:40 PM Derek Seymour
Has anyone bought anything from Performance Produ... Apr 22 2009, 02:44 PM
Tom_T
Has anyone bought anything from Performance Prod... Apr 22 2009, 03:46 PM jmmotorsports I paid them for second day delivery,got the parts ... Apr 23 2009, 06:35 AM Tom_T
I paid them for second day delivery,got the parts... Apr 23 2009, 05:25 PM ArtechnikA
Do you have a link for Strasse &/or their ful... Apr 23 2009, 06:02 PM Tom_T
Yep they suck since they moved. Especially for u... Apr 23 2009, 05:31 PM ArtechnikA no problems unless you count getting parts faster ... Apr 23 2009, 03:05 PM sww914 I buy a lot of parts in San Luis Obispo. I was at ... Apr 24 2009, 12:44 AM Tom_T
I buy a lot of parts in San Luis Obispo. I was at... Apr 24 2009, 01:35 AM |
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