Moral Dilemma, vendor sent me wrong (better) stuff, what to do? |
|
Porsche, and the Porsche crest are registered trademarks of Dr. Ing. h.c. F. Porsche AG.
This site is not affiliated with Porsche in any way. Its only purpose is to provide an online forum for car enthusiasts. All other trademarks are property of their respective owners. |
|
Moral Dilemma, vendor sent me wrong (better) stuff, what to do? |
bobhasissues |
Jun 16 2010, 07:34 AM
Post
#1
|
seemingly endless issues with my 914 Group: Members Posts: 218 Joined: 13-February 07 From: Chicagoland Member No.: 7,532 Region Association: None |
I ordered a DeVilbiss dekups kit and gun adaptor from an online paint supply vendor for about $40.
The dekups kit part number is DPC 654 I receive FLG 654 which is a DeVilbiss Finishline 3 gun with three tips worth $170, but they did not send the adaptor I ordered. I called the vendor explained the situation, they agreed to send the dekups kit with adaptor and send a call tag for the gun shipped in error. I receive a dekups kit with the wrong adaptor. I call again explaining I still do not have an adaptor that works with my gun and have a gun kit I did not order or pay for. They agree to send out the adaptor and a call tag for the gun kit. The FedEx guy comes Saturday with the adaptor but has no call tag for the gun. I don't feeel good about keeping something that I did not pay for, but my feeling is that if I ship this back, someone on their dock will just keep the gun since they clearly did not do any paperwork to process the return. I made two attempts to "do the right thing", should I call it a day and keep the gun? I don't feel great about it, but I'm thinking of sitting on it for another couple of weeks and putting it up for sale here at a bargain price. Have I fulfilled my obligation to try to resolve this? |
bandjoey |
Jun 16 2010, 10:40 AM
Post
#2
|
bandjoey Group: Members Posts: 4,926 Joined: 26-September 07 From: Bedford Tx Member No.: 8,156 Region Association: Southwest Region |
I'd call and go for the $40 gun for free for all the trouble they've put you through, but the big gun is theirs, unless you go ahead and pay the higher price. Eventually they'll come calling for the higher priced gun or the money. If it works that much better, use it and sell it on World to one of our body people at a discount.
|
Lo-Fi Version | Time is now: 2nd June 2024 - 02:53 AM |
All rights reserved 914World.com © since 2002 |
914World.com is the fastest growing online 914 community! We have it all, classifieds, events, forums, vendors, parts, autocross, racing, technical articles, events calendar, newsletter, restoration, gallery, archives, history and more for your Porsche 914 ... |