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> A word of CAUTION, Check the charges on your Auto Atlanta order
stewteral
post Sep 7 2010, 10:35 AM
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Hey 914ers,

I received an email from George Hussey promising the best prices for 914 parts, so I ordered a bunch of rubber parts for a total of $117.00.

The parts arrived a few days later, when the order arrived, the invoice had EVERY PART Repriced much higher. The Balance charged to my card was $192.80!

I called this morning and Carrie, in Customer Service ,was very pleasant while correcting the problem. My card was credited back for the over charges.

She said she had seen this with another order and was expecting a bunch of calls.
So, if you have recently ordered from Auto Atlanta: CHECK THAT INVOICE!

Best,
Terry
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mojorisen914
post Sep 8 2010, 03:06 PM
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I too get parts from George but I also try to spread the wealth around to other vendors as well.
Even though we hate when a mistake is made (over charge), as long as the company quickly recitifies it; there shouldn't be any hard feelings. No one is perfect.
I did notice one thing with AA. If I recall correctly; my cc used to be billed when I placed the order. Now, it's not charged until the item(s) are shipped. I like that.

Throwing 2 pennies out there.
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Posts in this topic
stewteral   A word of CAUTION   Sep 7 2010, 10:35 AM
Elliot Cannon   Checking invoices is something that should be done...   Sep 7 2010, 10:59 AM
Drums66   Checking invoices is something that should be don...   Sep 7 2010, 12:19 PM
kg6dxn   They over billed me too. Just called them to get a...   Sep 7 2010, 11:05 AM
william1764   Similar thing happend to me however it was easy mi...   Sep 7 2010, 02:09 PM
WFG   My brother and I have been getting parts from Geor...   Sep 7 2010, 07:23 PM
J P Stein   One can always find someone on World with their no...   Sep 8 2010, 12:42 PM
RFoulds   One can always find someone on World with their n...   Sep 8 2010, 02:06 PM
ripper911   I agree, I always shop at AA. Te people there are...   Sep 8 2010, 02:26 PM
mojorisen914   I too get parts from George but I also try to spre...   Sep 8 2010, 03:06 PM
abayer1969   :agree: Stuff happens if you have a personal grip...   Sep 8 2010, 03:17 PM
914rat   I once got charged 3 times for the same order.It w...   Sep 8 2010, 04:20 PM
Joe Owensby   Carrie is top notch. She is a valuable asset to ...   Sep 8 2010, 04:30 PM
dr914@autoatlanta.com   and Jason's computer glitch is now fixed. We ...   Sep 8 2010, 05:05 PM
jsayre914   The hotline 24 hours a day is 404 308 5652 than...   Sep 8 2010, 05:23 PM
J P Stein   I have never been jacked around by any on-line aut...   Sep 8 2010, 05:22 PM
black73   I have never been jacked around by any on-line au...   Sep 8 2010, 05:40 PM
ConeDodger   You know what pisses me off George. You having the...   Sep 8 2010, 05:37 PM


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