A word of CAUTION, Check the charges on your Auto Atlanta order |
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A word of CAUTION, Check the charges on your Auto Atlanta order |
stewteral |
Sep 7 2010, 10:35 AM
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#1
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Old Member Group: Members Posts: 384 Joined: 4-December 07 From: Camarillo, CA Member No.: 8,424 Region Association: Southern California |
Hey 914ers,
I received an email from George Hussey promising the best prices for 914 parts, so I ordered a bunch of rubber parts for a total of $117.00. The parts arrived a few days later, when the order arrived, the invoice had EVERY PART Repriced much higher. The Balance charged to my card was $192.80! I called this morning and Carrie, in Customer Service ,was very pleasant while correcting the problem. My card was credited back for the over charges. She said she had seen this with another order and was expecting a bunch of calls. So, if you have recently ordered from Auto Atlanta: CHECK THAT INVOICE! Best, Terry |
J P Stein |
Sep 8 2010, 05:22 PM
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#2
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Irrelevant old fart Group: Members Posts: 8,797 Joined: 30-December 02 From: Vancouver, WA Member No.: 45 Region Association: None |
I have never been jacked around by any on-line auto parts vendor *except* AA.....I stopped trading with them years ago. There are too many good suppliers around to put up with their crap. Apologizing for them is something that will be repeated until they go tits up. Sharpen up your excuses.
I feel no urge to soften up my critique in any way. If ya gotta shine some supplier, try Wayne at Pelican Parts. He will bend over backwards to help ya.....rather than try to bend you over. Do biddness with Summit, Jeggs, Coleman.....those guys know how to treat customers. AA wouldn't last a month if they were in competition for your buck. |
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