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> hey Spoke, you okay?, Natural gas explosion in Allentown, Pa.
rmital
post Feb 10 2011, 07:32 AM
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Northeast optimist
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saw this on the news today:Yahoo News Story

check in and let us Northeasters know all is well..... (IMG:style_emoticons/default/flag.gif)
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Spoke
post Feb 18 2011, 10:05 PM
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Jerry
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Yeah, we're ok. This happened in center city Allentown. I live about 8 miles from there.

They're blaming it on old gas lines that are leaking. They are trying to fix the bad lines but they think the entire city has leaky lines.

One side note about this thing, there was an article in the paper a few days later about an older couple who were trying to put their lives back together after their house and belonging were torched.

They called all the utilities and anyone they had bills with and most companies said they could hold up payments for several months if needed.

Except the cable company. When the couple called to stop service, the cable company told them they would be liable almost $200 for the burnt-to-a-crisp converter box that they didn't return. Their daughter called the mayor and the paper and a paper columnist made a big stink in the paper and the cable company waived any costs for the box and even waived the current month's bill and promised no installation fees when they rebuild.

Why do companies like the cable company have to be embarrassed into doing the right thing instead of doing it in the first place?
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Posts in this topic
rmital   hey Spoke, you okay?   Feb 10 2011, 07:32 AM
Dr Evil   Yikes   Feb 10 2011, 08:29 AM
Spoke   Yeah, we're ok. This happened in center city A...   Feb 18 2011, 10:05 PM
RJMII   It was more than likely a low level CSR that to...   Feb 19 2011, 10:42 AM
Eric_Shea   Not sure but I think he might have gotten his he...   Feb 19 2011, 01:09 PM


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